Chart House Suites and Marina

Amazing place! Ideal for families, near to the beach, a breathtaking view and the people working there are very kind and helpful. The only improvement they can do is to use less plastics. Otherwise its a very great place, if we come back to Clearwater one day, we will for sure stay there again ;)

Haven't stayed iin this great hotel since our wedding night in 2016 when we rented their fabulous penthouse suite, and we won't stay away that long again! We checked in on July 4th, and were greeted by the very friendly and accommodating manager, Miss Sam Cantrell. She had the perfect room for us on the first floor - nice private patio with table, chairs and a lounger, ideal viewing of the fireworks! Our room was delilghtful, sliding glass doors to the watefront. My wife & I critique the two most important thing to us, regardless of price: how comfortable is the bed (and pillows!), and how good is the A/C. High marks all around...and we're critical! Great beach location, private if you like yet easy to get to all the great activities. Friendly staff all around. This is an older, really neat (only) four-story building that has been kept up nicely - we won't stay away so long again!

I normally don't write about bad reviews and the only reason I am writing this one is so that someone doesn't have the same experience we did. we had looked forward to staying at the chart House ever since making the reservation. the reviews seemed pretty good. long story made short, we got there and it was nothing like what we thought it would be and the room smelled of smoke being covered up by deodorizer so badly that we couldn't stay the night. we stayed long enough so that I could book another room at the fairfield. I don't know if we just expected too much or not but one thing the refrigerator in the kitchenette had so much rust on it it was obvious that it's been sitting on somebody's porch before it made its way into the room. I had asked for a City view away from the elevators on an upper floor and I got a ground floor right outside the reception area with a view of a concrete wall and a door that said boiler room. it was just so disappointing I don't want somebody else to have that experience as well.

Our room 301 at first seemed comfortable with a lovely view over the marina, providing good value for money. However, some seemingly long term maintenance issues changed our opinion. These included toilet problems, poor TV reception, missing bath plug, difficulty with security lock, broken fan chain. Most were eventually dealt with over our 6 night stay, but poor TV reception throughout the hotel was due to lack of cable boxes and the bath plug never did materialise despite promises. Disappointing....

I was a bit worried on reading some reviews that the place was old and needed updating. To some extent this may be true but it’s more than made up for in orther things. The building is located in a quiet , residential area of Clearwater a good 20 mins wall to the town or a $6 Uber. Plenty of parking that’s usually in Clearwater and backs right on tow the dock. Our rooms were massive and spotless clean, with everything you could possibly need But best of all was the staff who could nt do enough for you