Suncadia Resort

Avrage at best. Stunning views, poor service. Issues during check in. Room not ready until 6pm!!! Resort fee added with zero actual value, no towels in pool. You pay so much but get so little. They knocked on our door at 10:50 to make sure we are leaving by 11.

The resort has all the amenities we need. Had surrounding incredible views of the mountain and lots of walk in trails. The restaurant and cafes had excellent menus. Front desk staff and restaurant servers were all amazing . I would definitely come back here!!

Hotel view was gorgeous! From the outside and around the hotel was look great; until I got inside of my room.. disappointed with stains on the floor, around corner of the bathroom and main door were crack and not well maintenance. Staffs were not very honest about the extra fee for the “packages ??” The front desk did ask me if I want to upgrade the room with view for a little extra cost when I check in. I wouldn’t mind and pay extra for the view. When I return the room and ready to heading home she had charged me three times with price that what she told me from the beginning ?. I feel like there were some things that not really straight up fronds and I’m not happy but disappointed the way how staff was not being honest. Love the hotel and the view but somehow my room looked ready bad as condition and I had to pay for $410-$450 per night and it was not the price I book from *******. The Experience of my staying in and my expectations overall I don’t think I will stay in Suncadia resort ever again.

The only problem was not enough parking available outside parking area. I took me a long time to find a spot where the employee trucks park.

This review will probably say more about me than the Lodge at Suncadia but here it goes. We arrived a little early and we're politely waiting for an early check in but had to wait until almost 5:00 to be granted our keys. The text to tell us our room was ready never arrived and my third trip to the front desk resulted in "Oh, you never got the text? Your room has been ready for you" (Thanks Danielle). Miss D cheerfully informed me that we were being given a nice upgrade to a one bedroom suite. Nice touch, thank you. It was 116 steps from the elevator to our room. It was overall a Very nice room. I walked to the patio door and opened the curtains to reveal a breathtaking view of the roof over the kitchen complex complete with ventilation ducting pumping hot greasy air that was blowning directly onto our nicely appointed patio and into our room filling it with the presence of bacon, sausages and French fry grease. And to think I had parked in a dirty dusty parking lot, braved a treacherous narrow dirt walking path where I could have plunged over 6 feet had I made even 1 slight misstep. I was in a cranky mood when I arrived. On the positive side.... which would have been the other side of the building; the one with the Great sunset views and all natural setting, it was an overall good overnight visit. We really enjoyed strolling around the quaint city of Roslyn just 10 minutes away. We ate ate The Brick then went back for dinner at Village Pizza. Both

Beautiful setting. Staff are all very helpful, proactive and kind. I checkednin easliely and my room was ready which was so appreciated given how much it costa for less than 24hr stay. There were some very upset families in the lobby who were waiting till 6 or later for their rooms to be ready- made me fearful for future stays. Room was very clean but missing sheets on couchbed. Quicky brought sheets when asked though! Lobby was very messy with cups, smears on glass windows and tables, garbage on ground (as if it had been very busy and then clean up hadnt happened yet). Food and server at restaurant was wonderful!