Hotel in zona Robinson House, Claymont

Questo hotel ha offerto un posto sicuro e pulito per me e i miei membri del club per stare fuori e stare fuori. Non c'erano odori di fili, c'è un patio e ristorante in fondo al piano terra che si è certamente tratto vantaggio e una piscina in fondo. Il personale ha risposto a tutte le domande. Le camere erano un po' più spaziose di quanto mi aspettassi. Non ho nessuna denuncia e sarei sicuramente rimasto qui di nuovo

Questo è un buon hotel per un viaggio di lavoro rapido. Il personale era così amichevole, la signora ricordava anche il mio nome dal desk front. Era un po' in ritardo, quindi l'ascensore era un po' in merito a cui mi faceva prendere le scale, ma il set up alle scale era molto bello. Apritevi al lobby, così non siete stati isolati. Il ristorante all'interno è stato chiuso per le vacanze, perché ero lì tra Natale e Nuovo Anno, quindi non un grande affare come sarebbe aperto altrimenti. Bella stazione di gas vicino all'hotel che era utile!

This place is disgusting. There are cigarettes marks in the mattress and sheets despite all the signs claiming non smoking. It’s humid and smells like mold here. The beds are very itchy as well. There were also people trying to open the door at night as well.

酒店的床很舒服，非常安靜，一次舒心的旅行

Oltre a un po'di costo, è un buon hotel.Le strutture sono complete, il servizio della ricetta è buono, la colazione è un po'simpatica, ma è possibile andare al ristorante vicino e il trasporto è molto conveniente.

Sulla copertina, questo hotel sembra e si sente come qualsiasi altro hotel “Express” IHG. La sua piscina nuovamente ristrutturata, di dimensioni decente, un centro fitness adeguato, ecc. Tuttavia, lo STAFF è ciò che rende questa un'esperienza di 5 stelle! Io sono 100+ notti all'anno in vari hotel IHG in 15 Stati e l'ospitalità che portano alla vostra visita è quasi incongrua. Sono dotati di acqua di frutta complimentare, cookie di check-in E un regalo! ? Non sentito. Tutti i miei affari sul desk front sono stati molto amici, disposti ad aiutare, e si preoccupano di voi e del vostro soggiorno. Speciale grido a Saniya sul desk front!!! Era incredibilmente personale e facile da parlare con. Era come parlare con un amico, ma facevamo affari. E' incredibile e spero che ogni dipendente dell'IGG sia come lei!

Great location, friendly staff and clean rooms. I was a little nervous when I saw this was the hotel my group was booking at, you can tell from the photos it is a little outdated. But in the end was a better stay than I had expected. First the bad. The room decor is bright and furniture is old. If you are uncomfortable with stains on furniture this might not be the place for you. I did have a small issue with the smell by the bathroom, and the wet floor that caused it, but I was only in for one night so it was easy to work around. A few of the lamp plugs did not work, a lot of them really, which caused me to think the blow dryer didn’t work. I called the front desk and replacement was brought up right away. I then realized it was just most of the outlets that were faulty. Now the good…. everything was very clean, the amenities that mattered were new, and every interaction I had with staff was friendly. We arrived late, but we’re greeted and checked in quickly. I had asked for a room with a balcony which was honored. I was happily surprised by how big my room was, and liked the setup better than most. The desk chair and desk were actually great for working in the morning. The mattress was comfortable, which is important to me. I like a medium/softer bed for reference. There was nice new patio furniture on the large balcony. I like that they still have some rooms with balconies, I like fresh air and access to a functional door or window which is rare at hotels anymore. The top item that impressed the heck out of me though, was Donna at the front desk. She went above and beyond twice for me in my very short stay. I need coffee in the morning. Usually at hotels if I wake too early and the restaurant isn’t open I will grab a cold Starbucks can from the market, but it’s not the same. I went down at 5:30 and the restaurant had not opened yet. I started to walk towards the market, and confirmed with Donna that they opened at 6. She asked me what I needed and I told her. She asked what size and if I needed anything else, and ran back to the kitchen. She could have easily said “yup, they open at 6 see you then” but instead she went ahead and helped me out. The coffee was great! It really made a difference in my day. I truly appreciated that kindness. Also when my blow dryer did it work as mentioned above it was Donna that brought one up, and was friendly the whole time. Thank you Donna! Overall the hotel itself is nice, but rooms could use some updating. You can tell they have replaced some of the things that matter most, like the desk chairs and mattresses. I was impressed by the service, and friendly atmosphere.

We had an excellent stay here! We had to relocate when we lost power and this hotel really exceeded our expectations. I’m a clean freak and I was very pleased with the cleanliness of the hotel. The bed was extremely comfortable. The accommodations were great. The staff was incredibly nice. The breakfast was better than I expected! It was truly a great experience and I think we will return when we get our floors refinished. The suite didn’t feel cramped with a toddler, hubby, and a dog. It turned a stressful week into a mini vacation. Didn’t get a chance to enjoy the pool but maybe next time!

Just got back from an excellent stay at Residence Inn Wilmington. I really needed an early check in as I was going to a festival in area that was starting close to normal Check in time. I called on my way and spoke to Liz Williams to announce my arrival time and was checked in right away along with the GM Stefanie Negron hours early! So kind! Room was terrific, ac was like being at home, as was the kitchen along with a great shower! The gentlemen at the valet were great, too! Would definitely stay again!

Il nostro hotel ha un soggiorno meraviglioso e lo consiglierei davvero! Le letti sono comodi, il colazione è grande e il personale è meraviglioso!