Hotel in zona Jammer'z Rollerdrome, Clarksville

Hello, my name is Kimberly Grable and I am a Travel Advisor. I was in Louisville, Kentucky for a baseball tournament that was at Spalding University. I travel at least three weekends a month for either business or family events. With me on this trip was my daughter who is 12 yrs old. We stayed in a non-smoking two queen bed room. Upon checking in we walked in to see the front desk lady leaned over the counter on her personal cellphone. The lobby area was just a few tables and chairs used for breakfast and then a few chairs by the TV. It wasn't very inviting as everything was crowded and in one area. Nothing like the website shows. I processed to check in and was told a completely different amount than my email from when I reserved the room. That lady didn't say a word just walked away and another lady came to take care of it. After showing my emails, which she said was a receipt from something else (even thought it showed the name of the hotel and dates) I got charged the current rate not the rate on my email. I asked about my discounts and was told that you couldn't use discounts since I was a reward member. I asked about my travel agent information and she said yes it was reserved by Magical Vacation but that doesn't matter!!! Very unprofessional and rude from both Front Desk ladies, and when I asked for the business card of the manager she stated here I'll give you mine and the managers, I'm the front desk manager!!!! Both names on the card was Shannon. We received our room keys and room number 423 and got on the elevator to go to the room. Entering the room it had a musky smell and you could tell it wasn't recently cleaned. The room was plain and no decorations but two pictures. The bathroom was ok, no blow dryer like stated on website and the cleanness of the tub was half done ( you could see the ring mark and there was hair on the shower curtain. The room had a small TV, microwave, and refrigerator. We could not use the thermostat due to it being broken, and the main unit made loud noises when turned on. The one bed had hair on it and sheets didn't look or smell clean. Both beds was very uncomfortable and you could feel the springs in them. You could hear every little noise from the hallway and outside, not a quite hotel. The breakfast was nothing like stated on the website!!! There was just a few choices and no fruit besides apples. An older lady was working the breakfast area and made rude comments to many guests like if you aren't going to eat it don't take it, or that's not how you do it!!! Very unprofessional and uncalled for. I noticed at least 6 guests walk away with no breakfast and complaining about it. There was a younger lady named Izzy who did show respect and asked how our stay was and thanks for coming but that was it. I have to say that this stay was one of the worse Hampton Inn's that I've been at. I definitely will not be staying here again. Yes it is by Interstate 65 but hard to get to and leave from. I hope this review

Struttura molto pulita in una zona ben illuminata appena fuori dall'autostrada. Si trova intorno a molti posti dove mangiare ed è a circa 10-15 minuti dal centro di Louisville. Le camere sono ben messe insieme, tutto sembra nuovo e ha un buon profumo. La mia unica lamentela era il parcheggio perché non ce n'era?

La mia camera era pulita e non aveva uno strano odore (che apprezzo). L'autostrada è udibile da una sezione dell'edificio, gli anni 100, ma le altre stanze sarebbero probabilmente più silenziose. C'è un'area fitness 24 ore su 24, 7 giorni su 7, con accesso esterno. Frigorifero, microonde, caffè, ferro da stiro, asciugacapelli e WiFi. Inoltre, se sei un soccorritore assicurati di chiedere lo SCONTO! ️

When I booked a suite with the two rooms for 4 adults online I had no problems, but when I went to check in I was told the room was only for 3 adults. I didn’t say anything because one of the adults ended up having to work and couldn’t join us. To me that is wrong it should not have allowed me to book online if the room was for only for 3 adults. If the other adult would have came, would I of had to get two rooms? With having the two rooms and the air conditioner being in the couch area, it was extremely cold in the couch area, but because there was just a tiny vent to get air in the back bedroom it would be warm back there. No way to regulate the temperature to where everyone could be comfortable. So the person who slept on the pullout couch froze so the people in the bedroom wouldn’t sweat. Beds were extremely uncomfortable. The Ice/snack area was not temperature controlled, so it was extremely hot in there!! Like take your breath away hot when you walk in. Things we liked about the room was the size and the spacious kitchen area with a big refrigerator and the big table, although the chairs were stained and could use a cleaning. Bedroom area very spacious with a little vanity area and nice size closet. It was quiet, we didn’t hear other guest. All in all it looked clean other than the stains on the chairs. Although we loved the size of the room I would not stay at a Candlewood again, just because of the uncomfortable beds and not being able to regulate temperature in the bedroom area.

I travel to Jeffersonville fairly often for work and been staying here many times since they opened. The hotel is in a great location with all kinds of food options, gas, car wash, ect all within walking distance. The hotel is usually clean and the staff is friendly but they built the place right next to the Indiana Railroad main line. Through the night you will here multiple trains going by and blasting their horns as loud as they can. I have began to think they do it on purpose. There should be some sort of ordinance that trains are restricted to blow horns from 10PM until 7AM like in my home town. So why do I keep staying here? I stay here because the breakfast gal Miss Joyce takes very good care of us in the morning for breakfast and the coffee is extremely good. Also you cant beat the location. However I am looking for other places to stay and not sure I can return. When I am on the road for work sleep is important to me and the last time there were so many trains during the night I woke up like a zombie in the morning and could hardly function the whole day.

We were traveling with another couple and needed a quick stop, booked this hotel as it was off the highway. It is not in Louisville but in IN., and not the greatest location. Very confusing on how to get in to the lobby, the hotel in the background is not used for regular guest, the motel part was a tunnel of doorways, nicotine smoke filled many of the hallways, carpets are filthy, no air conditioning in the common spaces. Then we got to our room, no access as the door handle was broken (lit up green but would not open), up to the lobby to the second room where there was no air condition, smell of food, and an odd cell phone propped up in the window camera facing the bed. We had to leave as the accommodations were not acceptable, guaranteed a refund, then the hotel denied the refund the next day, told our credit card company we never showed up. Tried to reach management, they refused to contact us back.