Hotel in zona Thorntonhall, Clarkston

Due giorni al The Open al Royal Troon questa settimana (luglio 24) e cercava TA & Google per gli hotel convenienti. Stumbled over The Redhurst - 30 min drive from golf course. Quindi - prende un punto. WOW - CHE HA CHE RISCO! VALORE EXCEPTO PER IL FINANZIAMENTO. Molto moderno e bellissimo arredato piccolo hotel. Ristorante è stato eccellente. Bar - ben progettato e grande buzz. Camera da letto, anche se non grande, è stata abbastanza buona e davvero ben arredata, attrezzata e super comoda letto e presentata felicemente. Molto pulito, ben arredato con grande in camera nibbles ( essere avvertito!). Dopodiché con doccia era ben progettato e arredato. Il menu del pranzo non era grande ma più adeguato - semplicemente in avanti buon naso. Crispy BBQ pollo strisce, come un inizio, è un must- delizioso . Il loro bicchiere & ale pie - VINNER! La qualità della carne è stata eccellente e abbondante. Tutto fresco, caldo e molto delizioso. MA.. l'assoluta stella(i) del spettacolo erano il personale. Raramente ho incontrato un personale così giovane, motivato e con un'attenzione clientissima. Dal desk front, attraverso il bar al colazione e al pranzo - tutto era semplicemente eccellente. Non avrebbero potuto fare nulla per rendere la nostra permanenza più piacevole. EXCEPTO! Consente di visitare questo hotel, sia su una tour di golf scozzese che su Glasgow.Organizzerò un tour di golf di ritorno alla costa occidentale e sicuramente visiterò questo bel hotel.

Hotel di prima classe con eccellenti staff e camere, io rimango qui ogni settimana mentre lavoravo in Scozia. Le camere sono moderne e senza spazi con tutto quello che ti serve. Tutti i dipendenti che ho dovuto conoscere nell'ultimo anno sono eccellenti in posti di lavoro e non posso fare abbastanza per voi.La colazione è molto buona con molte scelte, la cena è buona anche. Mi fermerò qui con la mia famiglia piuttosto che solo per lavoro.

Ha avuto un ottimo soggiorno Il personale era molto amichevole e utile La cena era bella Le strutture di svago erano sorprendenti Piscina è stata bello e caldo + grande spa

We travelled from Ireland to stay in your premises for 3 nights. Everything seemed OK on arrival. We went to the room but I had to make a complaint to reception about the shower which was not working correctly ( as stated on your website ensuite rooms are refurbished to luxurious standards), I wouldn't call a shower hose from a mixer tap luxurious. To this I didn't get a satisfactory answer. We left immediately without having  a good inspection of the room as we were pushed for time to meet with friends for dinner. On return that evening as we were about to go to bed we pulled back the bed clothes and saw what looked like body hairs  on dirty sheets. On closer examination we saw a filthy duvet cover, undersheet and a badly stained mattress which was absolutely disgusting. There was also a bad smell from the bathroom among other descrepencies which I won't go into now. We made the decision not to stay so I went to reception to complain and request the return of my payment as the room was not fit for purpose and I feel that it was mis sold to us. I brought your supervisor to the room and  Of course he dismissed my complaint and queried why we left it so late to bring this matter to his attention in a way that was condescending to me even after explaining  the reason. This was extremely inconvenient as we had to find elsewhere to accommodate us at short notice which proved costly, having to book into numerous hotels to cover our trip.

Questa è una delle migliori esperienze che abbia mai avuto durante i miei 20 anni di viaggio e soggiorno. In particolare vorrei menzionare questa ragazza alla ricezione il giorno in cui abbiamo fatto i nostri check-in, era eccellente e eccezionale. Questo hotel è non meno di 5 stelle. Raccomanderò a tutti i plz di provare una volta e lo vedrai per te stesso

I really wanted to leave a great review for this hotel. We stayed for an ultimate spa break to celebrate my daughter finishing her exams and leaving school. She was really looking forward to it. Our initial impressions were good, the grounds are beautiful and the reception staff were attentive and friendly. When we reached our room we were a bit disappointed as the room wasn’t to the same standard as other McDonald hotels we have stayed in and sadly that became our constant thought throughout the whole stay. The decor is very tired and the whole place could do with an overhaul. Paper peeling from walls, we had tissue paper stuck underneath the handles on the windows to keep them closed. The relaxation room of the spa was horrible as the ceiling looked mouldy and the paper was peeling off the walls. We had dinner the first night. We had looked at the menu online however it was totally different when we went into the restaurant and the choices weren’t great. We ordered cocktails and both agreed they were the worst cocktails we had ever had, they cost £9.95 each and I didn’t drink mjne at all. Breakfast the next morning was shambolic, there was 8 of us in the restaurant and the staff were running around like headless chickens saying they were so busy and tables weren’t cleaned, we waited a ridiculous length of time to order our food and it took forever to come. We had afternoon tea booked as part of the deal, again it wasn’t great. It had obviously been made well in advance of our booking time and the break on the sandwiches were hard and the cakes cheap and uninteresting. We ate out elsewhere our second evening. We both enjoyed our spa treatments which helped rescue the weekend. Breakfast on our final morning was better as it was a buffet style although we had to wait ages to ask staff for plates as there were none available to lift up (apparently the plate warmer was broken so they weren’t leaving plates out). I think that the staff of Crutherland House are doing the best they can however something has gone wrong with the running of this hotel and it needs attention . We wouldn’t recommend it to friends and next time will go somewhere else

Stayed here for 5nights while attending a conference at the SEC. Very friendly welcome at reception. Room was clean and tidy. Just one issue, someone had left some clothing in the drawer but housekeeping sorted this immediately. Ate in the restaurant twice with room service once. Food was lovely. Restaurant and bar staff were amazing. Very friendly and helpful. Nothing seemed too much trouble. Used the spa once and again it was very clean and tidy. Put off slightly by some younger lads messing around. My only real criticism would be the breakfast. The staff were great but the selection was poor. Only fresh fruit was a bowl of what looked like frozen berries because they were sat in liquid. No cold meats, cheese or fat free yoghurt. No hot chocolate option. Only egg choice was scrambled (due to the egg shortage according to the waiter, does that mean the scrambled eggs were powdered?). No haggis or black pudding either. What was available was tasty and did the job but as we were there for 5 days I would have liked a lighter breakfast option. Starbucks was fab. Easy access to the SEC and the station to get into town. Clean, tidy, friendly, helpful. I would definitely return.

Excellent Hotel and Location and clean and warm and welcoming.People Who Work here genuinely care about their Guests.Thank You.Have recommended to Others and look forward to staying here again.