Premier Inn Clacton-On-Sea (Seafront)

Good location, clean room, outstanding mattress!! Will come again

Well located, but the hotel has a run down air about it. Our stay was particularly impacted by the airconditioning being inoperable much of the time. We cannot fault the staff who tried to help, providing us with a fan, but that was noisy and could not cope with the situation. Overall, we found the stay overpriced for the facilities offered, when we have found other Premier Inns reasonable value. Even the name light on front of the hotel only had the last two letters of "Premier Inn" alight, a reasonable summary of the state of the hotel.

Everything was so clean and the staff were so kind including housekeeping, definitely felt welcomed by the staff everything was absolutely amazing

I have been coming to this hotel for many years with my family, well aware that you can't get any mobile phone signal and if you leave the hotel you have to keep signing up to the wifi when you return for some reason it doesn't automatically reconnect. The bathroom was looking a little old and worn with chipped paint on the skirting boards, we had to chase some more toilet paper a few times. You no longer get mugs and glasses in the room instead you get just 2 glass mugs, we asked for extra as there were 4 of us in the room but we never got them. the shower no matter what temperature it was set to kept going to very cold while you were using it. We were meant to get a discount price for the parking as we booked our rooms before the parking fees increased but we were still charged the new higher price. Staff are always polite and friendly. The breakfast is always a big hit with all the family but we don't have the evening meals here as the menu is rather limited. The location is fantastic walking distance to the pier and all amusements and shops.

The perfect location for a little break right on the seafront. A very warm welcome as always and a special little shout out to the lovely lady who had superb customer service skills. Unfortunately the lady was not working when we left to catch her name. She had very short hair and worked till late evenings. She was fantastic with my teenage son and always accommodating. Saying that, so too were all the staff. The room view was too just perfect. We shall see you all again next year.

AMAZING!!! Stayed her beginning of August for weekend trip with the girls. Staff was amazing! Very helpful when needed anything doing. Breakfast service was lovely food was quick and easy with buffet option. We also had dinner meal one night which was also great (friendly service staff then as well) Overall the rooms was lovely, rooms was good decent size with everything equipped that u would need (hairdryer,towels,teas,coffee,mugs and shower gel etc) Housekeeping was all friendly if needed anything extra was easy to be solved no problem. We definitely will be returning next year for sure!