Scopri il tuo soggiorno a Si'umu

What a lovely relaxing stay in a beautiful setting. There were many positives, in particular the friendly staff, lovely rooms, beautiful setting and gorgeous evening meals. There was one negative: the taxi ordering service offered by Sinalei was unreliable. We had arranged with Sinalei, by email, for a taxi to meet us upon our arrival in Upolu and transport us to the resort. Even though we reminded them the night before our arrival they forgot to order a taxi. This just meant a half hour wait. However we also pre-ordered a taxi, through Sinalei, to take us to the airport for departure, and then reminded them 3 times. On the morning of departure no taxi arrived. No explanation was provided, we were just assured that it was ”on its way”. After 20 minutes we became insistent. Then a local taxi driver arrived - turned out there was a taxi company just up the road - shouted at the staff and apologised to us. Impossible to know what had happened behind the scenes. Just bear this in mind and perhaps make your own arrangement with the nearby taxi company.

Grande hotel!

The customer service at Insel was the best we experienced our whole time in Samoa. The buffet breakfast was yummy with a good selection of hot & cold foods. We stayed in the Superior room on the 2nd floor, the beds were comfy, our room was clean, plus the air con & fan work brilliantly which was bliss. The pool is lovely for cooling off in the heat. Overall the place is a bit dated so doesn't look much from the road but they keep it clean & tidy, the laundry was so useful & the gift shop very reasonably priced! The location was great for food stores nearby, Giordano's over the road is the place to go for lunch & dinner, plus there's a massage place 2 doors down which is handy. Highly recommend for value for money

Hotel meraviglioso, una vecchia casa coloniale ubicata in un giardino sulle estremità di Apia (non molto lontano dalla città, ma un facile taxi), ci sono diversi tipi di camera. Le camere sono moderne e climatizzate, il vantaggio è che sono fredde, il disavanzo è che mancano di carattere. Le camere sono invece vecchie, fan piuttosto che con aria condizionata (da non essere air-con ...), piacevoli e con carattere, alcuni con insuite e (penso) alcuni con strutture condivise. Se rimani al piano di sopra, ricorda che questa è una vecchia casa e i pavimenti creeranno ...! Nel giardino ci sono fale, cabine di stile Samoan, tutte le strutture condivise, mirate più per i bagagli. In generale, il posto è ben tenuto e pulito, la lana è stata regolarmente cambiata e entrambe le foglie e gli asciugamani erano in buona condizione e sempre fusa fresca. La nostra unica denuncia qui era che il primo giorno avevamo fogli di poliestere sul letto, che erano molto sgradevoli, ma chiesemo fogli di cotone e sono stati immediatamente sostituiti, quindi non una denuncia. I colazione sono grandi, riempiti e diversi ogni giorno, e anche se non ci sono altri pasti offerti, la cucina (e il frigo) è disponibile per gli ospiti, che è molto utile se siete rimasti per un po '(come abbiamo fatto, Il personale è stato molto consigliato, senza eccezione, amichevole, sorridente ed efficiente, e ha reso il nostro soggiorno molto memorabile. Con un occhio a qualche altro recensione, ricordate che questo non è un hotel a cinque stelle, è un alloggio di bilancio. Tuttavia, la gamma di camere lo rende adatto per la maggior parte degli ospiti, e soprattutto per quelli che soggiornano per un po '.

We only stayed two nights at The White House Hotel, leaving very early the next morning for our flight home. The best that can be said about the hotel is that the room was relatively cheap, it was clean, the air-conditioning worked and it was well located for walking in Apia. On the negative side, the bathroom fan was incredibly loud and the shower veered from searingly hot to ice cold within moments. Breakfast was advertised as starting at 7.30am and we went down at 8.00am to find no plates, no mugs, no butter, a few sad looking lukewarm sausages and a couple of spoonsful of scrambled egg and no attendant at all. There was a small selection of fruit – tiny bananas – a toaster with slices of bread slowly going stale in a basket, and some jars of jam. After repeatedly finding a staff member to provide the missing utensils we were left unimpressed. Also, communication with the hotel prior to arriving was non-existent – we had sent a message asking about transfers to the airport on checkout and never received a reply. We organised our own taxi instead.

Didn’t stay here, as the hotel was full when I arrived with some fellow travellers, who had made prior reservations. But with help of the receptionist, who let me use the wifi and subsequently rang another hotel for and organised a taxi, I ended up ok!