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I didn't know what to expect at first, this was my first time staying away from Apia but this has honestly been the best experience I've had in samoa thus far. Although the weather has been terrible, my experience here at sina Lei has been absolutely beautiful. From the moment we stepped in we were checked in early, our bags carried to our room. The room itself is stunning with a view of the lush green hills and palm trees and the gorgeous bathroom with the glass roof. Our room came with the deck outside dressed with a coffee table and 2 chairs, as well as inside as well next to our fridge and coffee and tea station. My partner and I had decided to go to the spa for the first time on our first day after checking in and settling. We each got a facial and the spa rooms were absolutely stunning, right next to the beach, I had the 45 minute facial and short massage and just hearing the sound of the beach waves, the cool sea breeze against your skin enhanced my experience. The women at the spa were very kind, very attentive and greet us daily whenever they see us. Im going for a full body massage today im really looking forward to it. The food is honestly delicious, like I kid you not, it's honestly the best food I've had at any resort and I've stayed at 6 resorts these past 3 weeks both in an out of town. I haven't had the best experience with food at some resorts here but every pasta dish I've had here was divine. Even the deserts, everything was presented beautifully, the staff treated us well and the events manager/ fnb manager greeted us like old friends. The waiting time was also really swift, about a 5-10 minute wait. We went to the entertainment night yesterday on Wednesday, it was dance performances + Siva afi (fire dance). The performances were beautiful as well as funny in their own way. ALL staff members even the waiters got involved at their ending performance and they had EVERYBODY up and involved and encouraged everyone to come together, the atmosphere was so good, absolutely beautiful. The Siva afi was also very well done, it was my first time seeing men AND women take part in it and even a child !! It was honestly riveting to watch and an amazing experience. All in all, this is the best resort I've stayed at in samoa so far. The staff are very helpful, kind and polite. Food was amazing, and even the views of the beach and animals within the water were beautiful. Would definitely recommend to couples coming to samoa for a getaway. Thank you sina lei for this experience !

Grande hotel!

The customer service at Insel was the best we experienced our whole time in Samoa. The buffet breakfast was yummy with a good selection of hot & cold foods. We stayed in the Superior room on the 2nd floor, the beds were comfy, our room was clean, plus the air con & fan work brilliantly which was bliss. The pool is lovely for cooling off in the heat. Overall the place is a bit dated so doesn't look much from the road but they keep it clean & tidy, the laundry was so useful & the gift shop very reasonably priced! The location was great for food stores nearby, Giordano's over the road is the place to go for lunch & dinner, plus there's a massage place 2 doors down which is handy. Highly recommend for value for money

Hotel meraviglioso, una vecchia casa coloniale ubicata in un giardino sulle estremità di Apia (non molto lontano dalla città, ma un facile taxi), ci sono diversi tipi di camera. Le camere sono moderne e climatizzate, il vantaggio è che sono fredde, il disavanzo è che mancano di carattere. Le camere sono invece vecchie, fan piuttosto che con aria condizionata (da non essere air-con ...), piacevoli e con carattere, alcuni con insuite e (penso) alcuni con strutture condivise. Se rimani al piano di sopra, ricorda che questa è una vecchia casa e i pavimenti creeranno ...! Nel giardino ci sono fale, cabine di stile Samoan, tutte le strutture condivise, mirate più per i bagagli. In generale, il posto è ben tenuto e pulito, la lana è stata regolarmente cambiata e entrambe le foglie e gli asciugamani erano in buona condizione e sempre fusa fresca. La nostra unica denuncia qui era che il primo giorno avevamo fogli di poliestere sul letto, che erano molto sgradevoli, ma chiesemo fogli di cotone e sono stati immediatamente sostituiti, quindi non una denuncia. I colazione sono grandi, riempiti e diversi ogni giorno, e anche se non ci sono altri pasti offerti, la cucina (e il frigo) è disponibile per gli ospiti, che è molto utile se siete rimasti per un po '(come abbiamo fatto, Il personale è stato molto consigliato, senza eccezione, amichevole, sorridente ed efficiente, e ha reso il nostro soggiorno molto memorabile. Con un occhio a qualche altro recensione, ricordate che questo non è un hotel a cinque stelle, è un alloggio di bilancio. Tuttavia, la gamma di camere lo rende adatto per la maggior parte degli ospiti, e soprattutto per quelli che soggiornano per un po '.

We only stayed two nights at The White House Hotel, leaving very early the next morning for our flight home. The best that can be said about the hotel is that the room was relatively cheap, it was clean, the air-conditioning worked and it was well located for walking in Apia. On the negative side, the bathroom fan was incredibly loud and the shower veered from searingly hot to ice cold within moments. Breakfast was advertised as starting at 7.30am and we went down at 8.00am to find no plates, no mugs, no butter, a few sad looking lukewarm sausages and a couple of spoonsful of scrambled egg and no attendant at all. There was a small selection of fruit – tiny bananas – a toaster with slices of bread slowly going stale in a basket, and some jars of jam. After repeatedly finding a staff member to provide the missing utensils we were left unimpressed. Also, communication with the hotel prior to arriving was non-existent – we had sent a message asking about transfers to the airport on checkout and never received a reply. We organised our own taxi instead.

Didn’t stay here, as the hotel was full when I arrived with some fellow travellers, who had made prior reservations. But with help of the receptionist, who let me use the wifi and subsequently rang another hotel for and organised a taxi, I ended up ok!