Scopri il tuo soggiorno a Thanh pho Uong Bi

State tranquilli e confortevoli all'interno del piccolo villaggio, con due letti in un pannello (4pax) in una piccola stanza. La doccia e il bagno sono in un piccolo cubico, quindi è stato un po' difficile cambiare all'interno, ma la pressione dell'acqua era davvero forte con molta acqua calda. Un po' difficile da trovare la ricezione all'inizio, si trova vicino alla principale entrata del villaggio (dove si deve girare a sinistra per il villaggio prima di andare a Legacy Yen Từ). Abbiamo soggiornato una notte a Yen Tử Village per godere dei cibi locali, caffè e ora notturna mostra all'interno del villaggio, e il giorno dopo l'esame, abbiamo lasciato il nostro bagaglio alla ricezione e abbiamo salito sulla montagna con la macchina via cavo, Poi si è spostato verso la porta successiva Legacy Yen Tử solo per rilassarsi dopo la lunga e profonda passeggiata. Penso che sia la gestione del villaggio Yen Tử che della Galleria M Legacy sia in qualche modo collegata( usano le stesse docce, lampade, asciugamani, ecc), ci hanno mandato alla stazione di cavo, ci hanno preso dalla stazione di cavo, e ci hanno mandato con i bagagli dalla stazione di cavo Reception del villaggio a Legacy con la carrozza elettrica giallo. E'stato un bel fine settimana da Hanoi, solo 2.5hours guidare verso Ha Long side. L'unico ritrovo è che il trasporto da Hanoi a Yen Tử non è così frequente, si può utilizzare bus di Hung Cuong, o meglio organizzare il proprio.

Very poor service, no proper check in information, only breakfast time mentioned, all other information had to ask by myself. In general all staff needs proper training how to talk to guests. Not just answers like robots. While waiting for checkin (arrived before checkin time) asked if we can chill at the pool after lunch, staff answered immediately “it is hot there.”well that’s why we want to chill at the pool. During whole stay no one asked how is our experience. One time during busy dinner foreigner manager came to our table and asked only “are you guys well take care of?” I answered it’s ok. He didn’t bother to ask more. It was during dinner when glass of wine and tonic water arrived 20 minutes after it was ordered. Salad was finished already, my sandwich was wrong, they forgot about chicken. After telling it to the staff they just add few slices of cold chicken in club sandwich. Waitress My did good job, but they don’t have enough staff and she can’t take care of everything. Other restaurant staff don’t speak much English. When I ordered few slices of cheese for breakfast they did omelet with cheese. Next day was breakfast buffet due to higher occupancy with good variety of food, but quality is average for Mgallery. One more issue, our first night was not that busy since next day they did not do buffet for breakfast but a la care with few choices. They put us in the room next to family with little babe who was crying all the time. Rooms are not sound proof you can hear everything. I called reception and asked to move the room. Staff was friendly and confirmed that they can change it, but there was no apology, only “ok we will change your room”. The worst part was that when we were getting ready to change room housekeeping lady enter the room with own key. She said “housekeeping” and the same time opened the door, which is not acceptable. She didn’t seems to understand that she did something wrong. She wanted to check the room since we will be moving to other room. I was shocked. In general it looks like whole facility is left to run by staff without proper training and guest experience. Facility is great and could be amazing stay, overall wasn’t. Good points: apricot liquor cocktail was good, vegetarian curry was good, My waitress tired her best and very friendly, chef Hieu also very friendly person.

La posizione dell'hotel è buona. La colazione e il pranzo sono molto convenienti. L'ambiente igienico è molto vecchio. La stanza è molto grande. Il servizio è meglio. La reception è molto vecchia e può parlare cinese