The cons are many: -We arrived at 10pm and were given rooms right away. Great! Once we settled in, the hotel called to let us know we would be charged 50% of the room rate for checking in early. Not great! Never seen a hotel to do that before. After I pointed out they never mentioned anything to me about this surcharge beforehand, they relented, but bad first impression nonetheless. -During one of the hottest days of the summer, the electricity went out 4-5 times, each time lasted from 15-20 minutes. One time was during a massage session. It was sweltering. - Crazy miscommunication issues with the staff. I had great expectations: we had a personal butler named Ms. Mai Luong, and Ms. Ngan Nguyen from the activity team reached out to curate an itinerary for us. I booked a spa session at 8am for my dad, and a bell therapy session at 8am for me and my mom. They even printed the itinerary out for me, there were messages and all. We rushed breakfast to get to our activities on time. The spa people then made my dad wait for 30 minutes because they said I booked the 8h30 session. (I had the message with Ms. Mai Luong that said otherwise.) The bell therapist said the class was at 7am and it was over. It was actually quite hilarious. Even the hotel people couldn't agree among themselves - Ms. Ngan Nguyen insisted there was another bell session at 8am for us, but the bell therapist said nope. -The fans in our room (303 and 304) did not work. Had to call the technicians to come fix them. Room 303's fan was finally fixed. Room 304's fan was still not working by the time we left. - For a hotel advertised as a retreat away from the crowds with a focus on peaceful environment, the hotel had a curious way of doing it. They held events for big groups at the main restaurant. Ok no problem. But what with the big stereo system that blasted their godawful karaoke singing? What about other guests that came for the peace and quiet? Some inconsiderate guests also made a lot of noises around the bell therapy area and the spa, disturbing people who desperately wanted to unwind. There should be better sound-proofing or some signage asking guests to lower their voices. - The swimming pool is advertised on the website as being ”year-round”, which means heated. Not only is it ice cold, the water is murky and dirty. We did not come back. The good things: -Good location on top of a hill that has great view of the city. Breezy and airy and calm (when there is no karaoke singing.) -Fresh flowers and fresh fruits in the rooms. -The staff was nice, despite the issues. They gave us some juices to make up for the bad experience but still I had to be honest with my review, so other guests could adjust their expectations.
Quando la prenotazione della stanza è stata fatta, ci sono due letti, ma dopo l'invio del pagamento dell'ordine è stato mostrato un altro letto, che ci fa sentire molto dubbio. Più tardi, quando si trova all'hotel per occuparsi dell'alloggio, l'atteggiamento del personale della reception è ancora buono. Dice che ha aggiunto un letto alla stanza, ma il letto è davvero un po'piccolo.
L'ambiente è piuttosto buono, soggiorno comodo, mi dispiace che non ci sia un massaggio. La prossima volta devi sperimentare il massaggio.
La porta è fondamentalmente necessaria per chiamare il veicolo elettrico.
Eccellente
55 recensione
4.3/5
Prezzo da
€48
per night
Controlla la disponibilità
Potrebbe interessarti
Hotel con colazioneHotel con camera doppiaHotel con 1 letto matrimonialeHotel con piscinaHotel con cancellazione gratuita
Check-in staff is efficient and friendly. Very new hotel and the room is clean and spacious. Breakfast limited . Not much selection. No coffee / tea provided just milk / soya bean milk. Location is quite a distance from the city center and main street. There is no restaurant nearby so will need to walk 15-20min to locate restaurant. Overall a good stay as the price is reasonable.
With a stay at Le Indochina Hotel & Spa in Bac Ninh, you'll be a 4-minute walk from Vincom Bac Ninh and within a 5-minute drive of Parks Nguyen Van Cu. This 4.5-star hotel is 21.4 mi (34.4 km) from Hoan Kiem Lake and 21.1 mi (33.9 km) from Thang Long Water Puppet Theatre.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
A stay at Grand Phoenix Hotel Bac Ninh places you in the heart of Bac Ninh, just a 5-minute walk from Vincom Bac Ninh and within a 5-minute drive of Parks Nguyen Van Cu. This family-friendly hotel is 21.5 mi (34.6 km) from Hoan Kiem Lake and 21.2 mi (34.1 km) from Thang Long Water Puppet Theatre.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Asian Cafe, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 208 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and free tea bags/instant coffee, and housekeeping is provided daily.
With a stay at Mandala Hotel and Spa in Bac Ninh, you'll be a 4-minute walk from Kinh Bắc Cultural Center and within a 5-minute drive of Vincom Bac Ninh. This 4-star aparthotel is 19.3 mi (31 km) from O Quan Chuong Gate and 19.4 mi (31.2 km) from Hoan Kiem Lake.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Fusion Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 144 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.
With a stay at Ravatel Home Bac Giang in Bac Giang, you'll be 10.7 mi (17.3 km) from Vinh Nghiem Temple and 11.9 mi (19.2 km) from Kinh Bắc Cultural Center. This hotel is 12 mi (19.3 km) from Bac Ninh Museum and 13 mi (20.9 km) from Vincom Bac Ninh.
Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Featured amenities include dry cleaning/laundry services and a 24-hour front desk.
Make yourself at home in one of the 136 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
With a stay at Ravatel Luxury Hotel Bac Giang in Bac Giang, you'll be 2.6 mi (4.1 km) from Xujiang Temple and 10.6 mi (17 km) from Vinh Nghiem Temple. This hotel is 12.6 mi (20.3 km) from Bon Da Temple and 20.3 mi (32.6 km) from Suoi Mo Resort.
Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy Chinese cuisine at Nhà Hàng Ẩm Thực Trung Ho, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 161 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
With a stay at Mandala Hotel & Suites Bac Giang in Bac Giang, you'll be 12.3 mi (19.7 km) from Kinh Bắc Cultural Center and 12.3 mi (19.8 km) from Bac Ninh Museum. This hotel is 12.9 mi (20.7 km) from Himlam plaza and 13.1 mi (21.1 km) from Vincom Bac Ninh.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services.
Satisfy your appetite at Rooftop Sky Coffee, a bar/lounge where you can take in the pool view. Snacks are also available at the coffee shop/cafe. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 144 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and bidets.
Mostra di più
4.7/5
Eccezionale153 recensione
Prezzo per notte da: EUR 20
Domande frequenti su Que Vo District
Come si prenota un hotel su Trip.com?
Per prenotare un hotel su Trip.com, non devi fare altro che inserire nella pagina la tua destinazione, le date del soggiorno e il numero di ospiti. Dopodiché, dai un'occhiata agli hotel disponibili e seleziona quello che desideri prenotare. Segui le istruzioni, inserisci i dati di pagamento e completa la prenotazione.
Come posso usufruire delle offerte di Trip.com?
Ci sono tanti modi per trovare hotel a prezzi convenienti su Trip.com. Puoi affinare la tua ricerca filtrando gli hotel in base alla fascia di prezzo che preferisci, oppure ordinare i risultati per prezzo per visualizzare prima le opzioni meno costose.
Dove trovo le offerte sugli hotel su Trip.com?
Trip.com offre una vasta scelta di offerte e promozioni sugli hotel tutto l'anno. Le offerte speciali sono disponibili su questa pagina. Inoltre, se fai parte del nostro programma fedeltà, puoi accedere al tuo account e scoprire le tariffe scontate esclusive riportate sulle pagine degli hotel.
Come faccio a trovare le tariffe più basse per gli hotel?
A volte prenotare gli hotel a metà settimana risulta più economico, ma dipende comunque dalla stagione.
Quanti hotel ci sono su Trip.com?
Offriamo più di 5.000.000 di hotel in oltre 230 paesi o aree geografiche. Non hai ancora deciso quale prenotare? Dai un'occhiata al nostro sito e lasciati ispirare!
Posso modificare o cancellare la mia prenotazione alberghiera su Trip.com?
Dipende dal regolamento dell'hotel e dalla data di cancellazione. Consulta la sezione del regolamento relativa all'hotel. Per cancellare o modifcare una prenotazione, accedi al tuo account su Trip.com, vai su "Le mie prenotazioni" e segui le istruzioni.
Come faccio a contattare il servizio clienti di Trip.com?
Il servizio clienti di Trip.com è disponibile 24 ore su 24, 7 giorni su 7. Per contattarlo, vai al Centro Assistenza sulla nostra piattaforma e invia una richiesta. Puoi anche contattarlo tramite telefono o chat, a seconda della tua ubicazione.