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My husband and I got put in this location from insurance due to a house flood. The staff was incredible during our almost 7 month stay at the hotel. They always went above and beyond for myself, my husband, an our 4 year old. The staff was very loving with my dog and seeing him so excited to walk around and go into the lobby made the stay so much better. Yasmine and her team do their best to make everyone staying feel welcomed and are as friendly as you can be. Being at the hotel for so long there are things to complain about, but it was mainly other people staying in the hotel that caused the issues. We live in the area and go back sometimes to pop into say hi, and see friends we made while staying. Any time we need a hotel or anyone asks, we always recommend this location. Snapes only down side was, there wasn't a cookie for him at the desk EVERYTIME he went down.

Questa giornata è stata confortevole. Il personale era molto gentile gentile. Il posto era molto pulito e la posizione era perfetta. Molti ottimi ristoranti in giro con ottimo cibo. La posizione facile da raggiungere era in centro. Tutto era facile da raggiungere.

Lovely hotel. Exceptionally clean. Genuinely pet friendly. Nice breakfast that changed daily. Chill staff. Good water pressure, comfy bed and pillows, ac/heat controls in room. Easy free parking. Pool wasn’t over chlorinated. Would be nice to have a hot tub and it was quite expensive for the location which is the only reason for 4 stars not 5.

Carpets and bedding musty and lumpy, broken lamps, worn furniture -- everything in the room seemed 30 years old and unloved. Tiny cramped bathroom, with minitub, soap and shampoo in refillable pump bottles mounted on shower wall as at a gym, that pull off and fall into tub when you try to use them (and hardly seems sanitary that every guest has their hands all over them). Below freezing cold outside but a/c was blasting frigid air, controls and on/off switch on a/c-heating unit not functioning, wall temperature control box not operable by guest. The room seemed like housekeeping had not been in it since several months before in summer -- how else would nobody have noticed the a/c blasting frigid air before February? Ended up trying to block the icy blast from the a/c blower by covering vent with towels, bedspread, but not successful. Jacuzzi spa was completely drained and bone dry -- with strips of moldy duct tape stretch across it like a giant asterisk -- that duct tape looked pretty old and discolored, as if placed there a long time before: ”Oh, we're waiting for a part,” says the desk. Right. Pool looked fine but was closed: ”Oh we're down for maintenance.” ”Oh we're waiting for the inspector.” When paid-in-advance customer opines they chose the hotel for pool and jacuzzi, is told by desk, ”We'll refund one night from your bill.” A total lie. Despicable: charging for facilities and services they've no intention of providing, lying to customer re refund just to stop them from demanding what they paid for. This place effectively has no pool and no jacuzzi, and negligent maintenance altogether. Oh and the ”breakfast available” will set you back about $20 per person with tax. They display bottles of water prominently in the room, but fine print on the label warns they are only ”free” if you first pay a hefty rewards program membership fee. $50 per night ”incidentals fee” swiped from your credit card on check-in, I guess in case you drink of the forbidden water. I cannot comprehend the level of pettiness in the corporate boardroom when policies creating this nickel-and-dimey guest-hostile operation were decided. It is beyond cheap, it is beyond a clip joint: it is fraud. Was in town for events, so no time or energy for the distraction of acting as unpaid consultant to this absolute disaster of a company -- incompetence plus bad attitude all around -- the antithesis of hospitality. Must to avoid.

Ogni volta che vado a Wuster, il più importante è questo hotel.Parcheggio conveniente, grande stanza dell'hotel, buon colazione, 12 yuan può mangiare un buon colazione.

Molto gentile e accogliente.Conosci i nostri esperti. Bella vista dalla mia stanza. Molto vicino a Cornell dove abbiamo un incontro.Quasi molti negozi di cibo che a piedi.

Sono rimasto nel Hampton Inn per la sua vicinanza al mio ufficio medico, era previsto di neve e la nomina del mio medico era assolutamente necessaria per ricevere la mia infusione di medicina in programma nonostante la neve prevista. Il servizio che ho ricevuto è stato buono, anche se ha cominciato con qualche confusione sul mio conto. La mia prenotazione è stata prepagata, ma ci è voluto un po' per trovare queste informazioni nel sistema informatico dell'hotel. Ho avuto una serata tranquilla e sono stato nominato in mattinata senza incidenti, e per questo sono grato. In primo luogo, non c'era acqua di complimentazione in ogni piano. Mi dispiaceva della condizione insoddisfacente del frigorifero e non c'era nessuna contenitore di riciclaggio nella mia stanza. Non c'era né maniglia né bar sulla porta del doccia per aprire la porta dopo la doccia, e non c'era posto dove mettermi la tovagliola a posto nella stalla del doccia, una volta fatto. Il portatore di carta da bagno era terribile a usare la carta da bagno per costringermi a rimuovere la carta da bagno e lasciarla sul bacino. Queste questioni sono di natura minore, ma, cumulativamente, hanno fatto che il mio soggiorno fosse inferiore alla media del prezzo che ho pagato. Non era terribile e nessuna parte del mio soggiorno era compromesso, ma ho soggiornato in altri Hampton Inn che erano eccezionali, per questo ho scelto questa per questo importante soggiorno, ho scelto un marito equidistante dal mio ufficio medico. In futuro, se ho bisogno di rimanere a buon fine per il mio medico, darò a Marriot una possibilità, grazie per la sua attenzione a queste questioni e spero che siano affrontate per rendere eccezionale il soggiorno di altri viaggiatori.

The excellent staff made our stay enjoyable and comfortable!! We felt very welcomed here. Our little dog was also treated with great dignity! The room was large and very clean! There were no hairs in the bathroom. There were two clean trash cans in the room that had trash liners. The linens on at least one of the beds were clean and fresh. The room had been renovated but was a little bit worn. However it was very clean!!! There was some construction work at night on a nearby road but the wifi was excellent and I was able to stream relaxing music all night to cover the noise from the nearby construction. The building and the lobby are really beautiful. There were a few things that were under repair, like plumbing for the breakfast and lobby coffee but the staff handled it wisely and came up with great solutions!! I would definitely stay here again!

Stayed in a one bedroom ”suite” with the most disgusting bath/ shower. When I complained/ asked for a new room, I was told that all the baths are the same because Auburn has hard water, so they just paint over the rust... If this is what the bath in a suite looks like, I would hate to see the other rooms.

La stanza è orribile!! Anche nelle foglie. E' davvero troppo male perché la gente del desk front è bello, il colazione non è male, e la proprietà è lontano dalla strada principale occupata.. Anche così, non torneremmo mai a causa della stanza orribile! Molte altre revisioni hanno avuto lo stesso commento.