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L'hotel della catena americana è pulito e confortevole, standard americano, ed è molto comodo avere macchina per il caffè e frigorifero. Principalmente vicino all'aeroporto, è disponibile un servizio navetta gratuito 24 ore su 24. Ci sono anche ristoranti fast food e supermercati della stazione di servizio nelle vicinanze.

Il negozio rurale è molto economico.Un hotel a grande scala.Ma ci sono molti che vivono e il ghiaccio è scomparso.Non mi sento molto sicuro.Molti disertori si muovono vicino.E'ancora pulito.

My husband and I stayed at the Best Western Hartford on Friday, July 19th - Monday, July 22, 2024. We were there for the Hartford Jazz Festival and go every year. We are world travelers and have never had an experience like this anywhere. I completed the survey while we were still there and someone responded immediately. I then responded to the email and attached pictures, however, I have not had an additional response. Before I list my concerns I do have to say that the staff were friendly and tried their best. They did not have enough help, support and supplies for a sold out hotel. And before you ask if I complained, I did not. I overheard other people asking for new rooms and there were not any available. I also heard the staff complaining to each other and I felt so bad for them. Concerns: - the room smelled especially around the door - my husband used the bathroom before me and cleaned the shower, it was covered in hair - I washed the floor later and have pictures of the dirty towel - the sink in the bathroom did not drain - rust all over the shower head and racks - the exhaust in the bathroom did not work - the bathroom door was rotten along the edge - there was mold around the tub floor - the wall near the tub was falling away and rotten - tried to sit by the pool but the smell from the Sewer Treatment Plant next door was so strong that I had a headache. It was like that all week. - the curtains in the room were ripped - the remote control on the TV did not work - the clock was covered in dust - there was not enough food during breakfast, they ran out of everything, eggs, yogurt etc. - Saturday night they ran out of towels and linens - there was only one staff person on Saturday night, there was trash in the halls and no one to clean it

I have styed here multiple times (10+) over the last 18 months or so spending thousands of dollars in the process. Im in a good position to offer a review. Good - Like 95% of HIEX's...Location. Right off 91. Plenty of restaurants within walking distance. Lady who tends to work mornings on front desk/breakfast is always super friendly. Staff in general pretty friendly, cleanliness decent. Never had a problem with WI-FI, its always been pretty good and reliable. Bad - Like 95% of HIEX's...Walls are paper thin and you hear EVERYTHING. Breakfast typical of this chain, nothing to write home about. Tiny breakfast room. Only one elevator and its mostly taken up by housekeeping staff 8am-1pm. STRONG smell of **** in corridors. Exit doors always wedged open (not great for security). Ugly - Ive witnessed at least 3 occasions where cars have been broken into in the parking lot. On my most recent visit, 10 (yes, TEN!) cars had their windows smashed. Now this isnt the hotels fault per se, blame that on the local scumbags, but the parking lot is dimly lit and has no CCTV. Maybe time to install some better lighting and cameras? This was my go-to hotel for my work in the Hartford area but after seeing all the car windows smashed up i was a) glad my car was spared, b) sorry for all those folks who had their day ruined and c) looking at other hotels elsewhere from now on. Shame

Spent there 3 nights. Rooms are more or less clean, but the staff is very kind and helpful. There are very good restaurants nearby. If I were to complain-there would be two things I would mention only two things: hearing/air-conditioning units in rooms-they make terrible noise (especially at night). And the second is that the hotel urgently needs renovation- peeling paint in the bathroom, toilets either. Basically, was not able to enjoy my Diamond benefits.

Homewood Suites in Glastonbury was great! Clean rooms, hot showers, comfortable bed and a great location for us to visit our families. The staff working at this hotel were friendly and welcoming. 5 Stars for this hotel.

Sono rimasto qui in agosto 2022 e tutto è stato fantastico .Il personale era amichevole e ho una camera al secondo piano che era molto bello. Da allora sono rimasto in ottobre e dicembre 2022. Ogni volta al primo piano. Queste stanze sono state battute, abbiamo cercato solo di trovare uscite per caricare i nostri dispositivi. Queste esistevano, ma quando abbiamo cercato di inserire qualcosa in un plug, sarebbe caduto. Il personale era sbagliato e insultato, a volte. Ogni visita (eccetto agosto) dovevamo chiedere le tovalette che ci sono state detto che erano nel lavandino o che erano semplicemente insufficienti. Possiamo ottenere le tovalette da piscina che erano molto come carta di sabbia. Che tipo di hotel non ha le tovalette? L'hotel non sembrava pieno di guardare il parcheggio. Mi è stato detto che dovevo chiedere la custodia. Quando l'ho chiesto, mi è stato detto che venivano finché non avevo un segno sulla porta. Quando la casalinga è arrivata, sembrava che facessero un buon lavoro. (eccetto per la questione delle toletta), tuttavia, non era con alcuna regolarità. Dirò che il colazione era decente. Andiamo spesso a CT per vedere la famiglia, ma non sto dando a questo hotel un'altra occasione.