Scopri il tuo soggiorno a West Yarmouth

I was impressed with this motel since we have stayed at many places on the Cape and many of them need upgrades. This place was definitely upgraded and while we were there more renovations were going on. The staff was friendly and courteous, plenty of parking, convenient location on Rt. 28, had a large breakfast (not continental) although we ate at our favorite location (Keltic Kitchen). The room was cleaned very well each day and supplied with essentials. I would definitely book there again.

Great location with stuff minutes away. Cape Cod mall down the street and a ton of restaurants Room was very clean and spacious. Breakfast was good. We ate outside in the back. Out door pool was very clean. Indoor pool and spa were on point and the beach out back on the marsh is a great spot at night!! The wife and I will definitely be returning

I will say I have never given a trip advisor review or ever went back to the hotel to complain but we didn't have much of a choice. I have given the manager at this hotel 3 times to respond via email and received nothing so here we go.... We checked in late, 2 adjoining rooms which originally weren't available but they ended up accommodating, which was GREAT and much appreciated. OF course, my mother in law, daughter and niece opened up there comforters to find crumbled cheez -its (or something) similar. I called down and asked if we can make the bed with new sheets, she said of course and pleas know that points will get added to your account for this as it is so wrong that it wasn't cleaned. So we took the old off and got new, great, we move on! We were here for 4 days and in this 4 days the same room was not cleaned, beds made, etc. They do every other day which is perfectly fine BUT at least do it. Our joining room door was open so not quite sure how they missed it. So next time I went down, I said something about the cleaning to see if they could do it that day - garbage was overflowing etc. They said of course and apologized. Come back, still no cleaning and yet again... the front desk person assured me the manager will reach out to me so he gave me her card and information to email her. More than anything I wanted to manager to know what was happening. My mother-in-law pretty much eats only oatmeal everyday so by 8 am the oatmeal was gone so she was setting her alarm for 6:30 am and going to sit by herself and eat oatmeal before it ran out because there is only 1 cook in the back they couldn't replenish, once it's gone, it's gone! You can always wait on line for a waffle, but she doesn't eat that. Other than the one room mishap - which is HUGE to me, cleanliness is KEY to where we choose to stay and missing Oatmeal for breakfast unless you are super early the place is great and staff were wonderful. I am going to DING the Manager just because I tried to reach out 3 times via email in hopes for a response and didn't get it so that is really dissapointing. I wouldn't say NOT to stay here but I will say check the sheets really good and check under the furniture there was also a dirty plastic cup and empty snack bag (No, not the cheez-its).

Overall, this hotel did serve its purpose. We stayed here as my husband was having a surgery at Cape Cod Hospital and since we live over an hour from the hospital, we always stay in Hyannis, just in case. The bed was super comfortable. The hotel itself is a bit of a maze. My husband who had surgery on his foot and was on a knee scooter always had to enter through the front and we were in the way back so it was tough as there aren’t many handicap friendly entrance’s. The room was overall clean. The bathroom showed some serious wear and tear. Cracks in the tub and rust and mold places. I wore my flip flops in the shower. The water pressure is awful. You can hear just about anything your neighbors are doing. With that said, It is in the middle of everything and not a far drive from other places and right down the street from the port authority Would I stay here again? If I had to, yes, since it’s close to Cape Cod Hospital. Would I stay here if I was doing a leisure vacation? I’d be willing to give it a second chance as the staff was the absolute sweetest.