Bottom line: They cancelled my reservation with zero notice or outreach. I've stayed at this location about 8 times over the last 2 years, with the staff typically recognizing my son and I. This memorial day weekend I had a reservation at our ”usual”, prepaid in February booked via my credit card. After receiving numerous Marriott emails, as recently as the morning prior to driving all the way up from LA, as was typical, confirming the reservation and saying to check in now, when I arrived at 4:30 with my child, Barsoom told me I had no reservation. He shrugged, you booked it through *******, my manager cancelled it. The marriot down the street has rooms. Not even contact info for them, just you have no reservation. My manager cancelled it. He lied saying that ******* doesn't provide contact info- it does, I've worked in hotels. Also he called his manager and acted like I was making up things while showing him the confirmation email saying I had prepaid. ”she thinks” like no, this isn't a guess. It's an email on my iphone I'm literally showing you with the correct property, dates, address, my name, everything. Protocol is to cancel the most recently made reservations that were sold after the ”oversold” occur. Not ones made months prior. And it's also protocol to contact people. Empathy dictates you would at least have a printout of nearby properties with similiar attributes. If I wanted to stay at the property two blocks away I would have booked there. Glad we didn't hit traffic as we sometimes do or showed up after dinner. Stranding a woman and child on a holiday weekend? Not ok.
L'inflazione ha causato un deprezzamento del dollaro $100 all'hotel, che ora è da 200 a 300 dollari. Il servizio generale è molto povero. L'hotel settimanale non è molto comparabile all'esperienza dell'Asia e 100 non ha vino amministrativo, né servizio di membro se il volo non deve mai essere in questo hotel
Pros: Nice hotel in a nice location Rates were reasonable Big fitness area Outdoor pool Shower/bathtub combo In-room safe and fridge No microwave in room but there is one by the ice machine Cons: Parking is expensive ($42) and only valet parking is available You can hear freeway noise on the rooms that are along the freeway. It didn't bother me but a light sleeper might notice
Molto buono
107 reviews
4.1/5
Prezzo da
131 €
per night
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Motel 6 Walnut Creek is within walking distance to area restaurants. Waterworld USA and Walnut Creek Golf Course are within 5 miles. Enjoy our pet friendly environment, and modern guestrooms with free Wi-Fi.
This is a gem of a hotel. It's an old school build of the old motel design, but has been completely renovated. It's super clean and modern. Great location, walking distance to restaurants and retail. Right in Walnut Creeks center. Excellent value, huge pride of ownership apparent. Will stay there again.
Tutto è stato buono, ma quelli che potrebbero essere migliorati sono le strutture (nessuna spazzatura da dentifricio disponibile per il nostro soggiorno di una settimana) e il cibo al buffet deve avere menu diversi almeno ogni due giorni, non lo stesso cibo ogni giorno
The hotel is clean and the staff is so kind and helpful! The rooms were so clean and comfortable. Our room had great pillows and cozy beds. My family really enjoyed our stay and would definitely go back. Raj, the manager was so professional and friendly. He works so hard to keep his hotel a five star experience!
Sono un locale e frequente il ristorante spesso per il mio compleanno ho spruzzato e prenotato una camminata di notte da sola (senza bambini, hubby). Il bar del ristorante Park era perfetto per cena - amava il Halibut con le feci e l'orzo. Bartender Marisa è davvero amichevole e molto qualificato! La palestra è piccola ma ha attrezzature di alta qualità e solo 1-2 persone quando ero lì (2x). Servizio in camera ordinato e era celeste e veloce. Servizio in tutta la stanza era molto considerato e pensativo. Ho avuto pranzo a piscina e nuoto e il personale ha portato un tè di ghiaccio. Tutti gli aspetti erano perfetti, e sono squisita! Sognando il mio prossimo soggiorno!
My daughter and I stayed only 1 night. Reception was pleasant and welcoming. Room was perfect for just us two. The full kitchen, cook top; oven; stocked with cookware, utensils, plates, etc was really nice, though we didn't need it since our stay was so short. But will remember that for next time. Room was clean; bed was cozy. Excellent breakfast buffet!! Will definitely recommend Hyatt House Pleasant Hill if we have relatives visiting.
Molto buono
100 reviews
4.2/5
Prezzo da
164 €
per night
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