Scopri il tuo soggiorno a Van Buren Charter Township

We used this hotel as a park and fly, only in reverse. We parked the car on Dec. 11 2021 and returned to the hotel for a nights stay on Dec. 18. I called ahead to verify but once we arrived this seemed very confusing to the front desk. They sent us over to the Hampton to check the vehicle in, Hampton immediately sent us back telling that was incorrect. Townplace suites eventually took care of the details and checked the vehicle in, charging my card $72 on 12/12. We were told to park directly behind the Townplace Suites for the week. This was in their own private parking lot, we were they only vehicle there at the time, and it is not secured. When we returned on the 18th, our flight did not arrive until almost midnight, while shuttle service was awesome, we did not get checked into the hotel until almost 1 am. I noticed a couple of days later that I was charged an additional $14.00! I called the hotel and Destiney told me she saw the problem and would correct it. After several weeks of not seeing the charge removed I called again and front desk told me they would return my call in an hour, which never happened. Several days later I did receive a call and was told that they would take $9.00 off to adjust the charge. What? I asked so I stayed at your hotel and you are charging me for the vehicle because I checked in after midnight? And the vehicle was parked in your regular parking lot all week where all nightly guest park. Although the hotel is nice, next time we will use the hotels right next to a fenced in secure lot if that is what we are actually charged for.

I was surprised by the old worn out condition of this hotel, considering the positive reviews. It is in dire need of a refresh. The hallways have a strong stale smell and the rooms feel like they need to be deep cleaned. The tile in the bathroom had missing grout and corners of the bathroom had some dirt like substance collecting in them. The carpet is worn and feels like it needs a deep cleaning. The upholstered chair in our room was sagging, and the couch and other chairs in the public areas were even worse. The air conditioning unit had a mildewy smell when turned on so we kept it off. There was no window screen and there were spider webs all over the outside of the window so we didn’t want to open the windows for fresh air. There was no “do not disturb” sign to put on the door, and there is no maid service to even just make the bed. Lastly we could hear conversations from the neighboring rooms and also doors slamming in the hallway through the night. I did not feel comfortable sleeping in this grimy place. The newer properties north of the freeway were much cleaner and I would recommend those instead.

Mi piace sinceramente questo hotel e questo è il motivo per cui ci sono tornato più di 10 volte negli ultimi 3 mesi! Colazione eccellente, personale molto rispettoso e ottima posizione. Ci sono anche camere sempre molto pulite. Fanno pagare un minimo di $ 87 più tasse per una camera da letto matrimoniale con soggiorno e divano! Il mio unico problema è perché non sono mai stato ricompensato per essere un cliente che ritorna costantemente lol.

C'è una distanza da Detroit, l'hotel è buono in tutti gli aspetti, raccomandato

The staff was very helpful and nice. The front desks was very informative and answered all my questions. The room I was in was very clean. All together I can say I had a great experience at this hotel. All my needs were taken care of and all my questions were answered. I would definitely stay here again!

Per favore, fermi la casa sporca che non pulisce la mia stanza quando sono andato.Non indossa maschere e tosse 247 e ruba. Spiega anche nel doccia.La quinta volta ho dovuto gettare via qualsiasi cibo o bevande aperte. Molto poco professionale 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👏👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👏👏👏👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎 Sono andato tutto il giorno, mi ha guardato andare. E la stanza ha fatto qualcosa di brutto per scopi. Ho pulito il bagno e la doccia con la Lysol. Sono tornato dopo che lei aveva pulito e correva l'acqua di bagno invece di correre il doccia per lavare.E c'è una liegia.

Il personale deve pulire le camere e non informare e arrabbiarsi perché alcune persone si svegliano un po' tardi.