Scopri il tuo soggiorno a Upper Marlboro

Da quando camminammo nella porta ci facevano sentire speciali. L'hotel era pulito, spazioso e il miglior hotel che avevamo soggiornato! Le scelte per la colazione erano buone, ma nessun bacon! lol abbiamo avuto la nostra zona cucina, così siamo stati in grado di cucinare i nostri pasti (ci è un supermercato degli shopping 20 minuti a piedi) L'apparecchiatura di cucina potrebbe essere migliore come abbiamo avuto il panino più piccolo da usare ma abbiamo fatto. La suite stessa era più di quanto potevamo chiedere e, come abbiamo avuto una brutta prima notte a Washington, siamo stati felici. L'hotel era a 10 minuti a piedi dal metro che vi ha portato al centro di Washington, che era grande. Non abbiamo davvero un cattivo lavoro da dire su nulla!

My husband, son and I stayed at the residence Inn in April for 2 nights during our visit to the Capital. The hotel is in a great and convenient location and the ample parking is a great plus! The hotel is well maintained and the rooms are HUGE and have a small living room space. We loved the kitchenette which is stocked to allow you to prepare a meal if you choose to. There is a full size refrigerator which is a plus! This place is perfect for someone looking for a long stay because it provides the convenience of home away from home. Now the reason why they got a 3 are from me. The reception we received while checking in was absolutely horrible!!!! We walked into an unattended front desk, we patiently waited for a few minutes for someone to check us in and the gentleman who came from the back appeared to be in a hurry and annoyed as though we interrupted him. He did not greet us but rather rudely asked “Can I help you” without making any eye contact while logging into his computer and the only words that he spoke were to ask me my name and to ask for my ID and credit card and that was it! He checked us in and handed back my cards and the key card and started to walk away and I had to ask where the elevator was to get to our room. UNACCEPTABLE!!! I have traveled extensively and I have never encountered such rudeness and poor reception/customer service, ever! I do not plan on ever coming back to this hotel, which is unfortunate because I truly did like it. I liked the location, I liked the ambience which is why I’m giving them 3 stars, but the poor treatment as though they were doing me a favor by letting me stay there guarantees that I will never come back. I choose to spend my money where I’m appreciated.

Do not stay here! Absolutely horrible and disgusting. We arrived Friday evening 5/19 and checked in. Elevator rattled all the way up to the 6th floor. I walk into the room and there was a horrible stench of acetone or paint? Very chemical like. There were holes in the walls, stains on the floor & a weird all over stain on the balcony window. I requested another room and everything was decent enough for the night. We left for a funeral at 8am 5/20. When we came back around 10pm. We walk in and are told the elevator is broken and that we will have have to walk up to the 6th floor. If that wasn’t annoying enough, when we finally got to the top floor, there was a fire alarm going off. We tried to call down to the front desk for 10 minutes to see if it would be shut off (because we didn’t want to walk back down 6 flights and back up). The phone went right to a busy tone every time before we finally gave up. We decided to just gather our things and check out. We had to spend $200 to get a last minute hotel and because it’s Saturday at 10pm, most things are booked up so we had to drive 30 minutes just to get a decently priced hotel. In addition there is a $100 security deposit. Why? The hotel is already in horrible shape, if someone were to smoke in a room or leave holes or stains it’s not like the hotel would fix them. They’d just put new patrons in the same damaged room and collect their money. Avoid this hotel at all costs. Just spend the extra money to stay somewhere else. To top it off, the hotel did not properly check me out Saturday night. The young man at the front desk said he checked me out and to call ********** to contact comfort inn to be refunded. Because the young man did not actually check me out when I returned the key and checked out Saturday, the comfort inn At largo, MD is refusing to refund the second night of the stay (which was not completed due to their own negligence). Also, when trying to call to get my refund, whoever was working 5/24 flat out called me a liar and said I didn’t check out Saturday and that the alarm was not going off. I have been trying to have ********** come to a resolution with the hotel but they will not admit the alarm going off or that I checked out, despite the fact that they can check their own security cameras and see both. Absolutely terrible, and I will be recommending everyone I know against any Choice Hotels property. ********** and ******* as well.

Il migliore e più pulito soggiorno, il più ragionevole prezzo, il personale è in punto, cura e molto professionale. Ho raccomandato questo a mia famiglia e a miei amici. Un luogo sicuro per soggiornare !!! Mi piace l'ospitalità, e il modo in cui tutto il personale è sulla stessa pagina, la stessa agenda e la stessa sicurezza !

Great customer service and brilliant attention, always smiling and had a satisfactory answer to every question, very respectful. Great Breakfast too! Tomasa keeps all the breakfast areas clean she helps me to make my waffles. Great Service Guys.

Just awful. One tiny pillow. No TV. Jacked up electrical socket. Hard bed. Musty room. Supposed to be non-smoking, but it stank. Toilet seat detached from toilet. Water pressure was bad. The best thing that can happen is for this place to be torn down. I don’t think there’s any hope.