Scopri il tuo soggiorno a Union Township

Questo hotel è stato molto bello. Il personale della reception è stato molto gentile e il check-in e il check-out sono stati facili e veloci.

This is pretty much exactly what you expect from a Hampton Inn. The rooms were decent. Breakfast was fair, nothing special. Fitness room was small but it did have a Peloton, which I always appreciate. The staff, however, could probably be a little friendlier. And the parking lot was a little sketch. The hotel they are building next door looks like an abandoned building with spray paint on it and trash all around it. Definitely not very inviting as you drive into the hotel parking lot. The restaurants and shopping areas nearby were a bonus for us. Overall, it was a good stay.

Il servizio era rapido e amichevole.Tutto era come dovrebbe o meglio. Grande paura per il denaro. Non ci sono denunce.

We had the worst experience at this hotel. Not only are the staff rude, including the General Manager, but things were not working properly in the hotel and the rooms were dirty, had bugs crawling in the rooms and have not been taken care of. We booked two rooms for April 12th and 13th and were checked into our rooms just after a 5pm arrival. After going to sleep on the night of the 12th, we heard someone trying to get into our room and attempting to open the door. We then received a phone call after 11pm waking us up from Kay, the General Manager. She was very aggressive and yelled at my husband stating we were in the wrong room. She said our names were not listed for the room and she needed him to immediately come down to the front desk to verify his identity and confirmation for the rooms. He gave her our last name and she continued to state that she had people trying to check into the room and that the employee earlier in the day that checked us in should not have given us the two rooms we booked. They checked into their rooms earlier in the day via digital check-in but the employee that checked us in assigned us rooms 403 and 404. He verified our confirmation upon check-in, had my credit card info, I scanned my credit card to pay for the room and signed a paper confirming the room rates. My sister-in-law was staying in the 2nd room and had someone trying to get into her room after 11pm as well and were beating on the door. She also received a phone call from Kay, the General Manager yelling at her saying she was in the wrong room and needed to come down to the front desk. Kay told her she was checked into the wrong room and they needed to move our rooms so the other guests could check in. We both told Kay we would not come down to the front desk and it was not our fault her employee checked us into those rooms. The following morning my husband complained to the front desk and asked to speak to the Manager. They informed him that Kay, the person who called our room the night before was actually the General Manager (she did not tell us she was the GM when she called our rooms). They told my husband that the employee that checked us in the afternoon before was a new employee and was working by himself. She told my husband that he checked us into the rooms that someone earlier in the day had already checked into using a digital key and that Kay had to come in at 11pm because she had very mad guests because they could not get into their room because we were already in them. They informed him there was no one else to complain to because Kay was the actual owner of the hotel. I explained that this hotel is using a Hilton name and while it may be a franchise, there must be someone we can share our concerns with. Not only did we have a horrible experience with Kay, we had bugs crawling around in our room on the floor and the wall (I have videos), and the filtered water system they had outside of the gym was not working and was ju