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L'ambiente è bello, ci sono supermercati intorno, le camere sono ampie e l'alloggio può essere fino alle 3 di mattina.Il parcheggio è molto grande e molto gratuito!L'atteggiamento del personale di servizio della reception e la sua bella parola.

Unfortunately this was THE worst hotel we stayed at during our two weeks tour of the USA. We stayed at this hotel for three nights and I barely have anything positive to say about our stay. The lobbies and the room had very strong smell of cigarette (and ****?). Especially the evenings and nights were the worst when the smell was very strong and unbearable. In the evenings and nights there were always some rooms that played loud music, have their TV on high volume and some party going on. Not to mention the smoke. Some questionable characters hung around the hotel. They stared strangely and asked for light, cigarette and alcohol. Some even talked bit aggressively and some shoved while walking by. Based on some characters we saw we strongly suspected that this hotel is used for ************. Some parts of the parking area were like a garage where there was always someone repairing cars. I wasn’t sure if the hotel was sharing the parking space with a garage. Many a times we saw people in the parking lot just hanging around playing loud music. The hotel has no proper signage. Many signage were made with papers stuck on the wall. Our room didn’t even have evacuation or emergency exit plan. On many occasions the warning alarm on one of the emergency exits was beeping loudly and everybody was going around their own business as if nothing is happening. Most staff at front desk just doesn’t care about customer service. Its so bad that the customer service is almost non-existent. Just one staff member was helpful who checked us helped us change our room but none of the other staff helped us arrange coffee machine. There were bugs and a rat in our room. We realized about the rat on the last day when we were packing the snack boxes we had bought for onward journey and the rat jump out of the box. On the last day we ordered Uber to the Penn station and seeing us with a toddler our driver was wondering why we chose the hotel in one of the most violent area of the New York state. From the stories he told we were glad that nothing untoward happened to us. The stories also made it clear why the hotel staff was always behind (bulletproof?) glass and bit reluctant to come out of the reception area. The positives: Our friends who had room on 3rd floor had much better room with no smell of smoke in their lobby. But they too had noisy neighbors and some unpleasant encounters just outside the hotel. In conclusion: If you are a single traveler: DON’T COME TO THIS HOTEL. If you are with family, kids: DON’T COME TO THIS HOTEL. If you have a breathing related issues: DON’T COME TO THIS HOTEL.