Scopri il tuo soggiorno a South Fayette Township

Molto pulito e pulito

We stayed two nights for our daughters wedding at Bella Sera, very close to the venue. We had free shuttles to the venue. The hotel staff was very nice. There was a bar/restaurant attached, Jackson's open until 2:00 am - con: you had to walk outside to get to it, but not far. The rooms were spacious, clean and modern.

First time here and I was quite impressed by the overall positive experience. Would likely stay here again if my travels bring me back. Spacious, well laid out, and very comfortable room. Great climate control system, great shower, well appointed common area, good housekeeping, nice breakfast choices, competent staff. The location is also good with a few restaurants and bars within walking distance. Set in a mixed use corporate park, there are plenty of sidewalks that make for easy and safe walking (exercising) opportunities!

Un hotel molto caldo, la colazione gratuita e la salsa sono un po'scioccante.

When you have a job that takes you from city to city, the rarest of rare things is feeling at home. This establishment, diamond in the rough though it may be, made me feel at home. Welcome. Leslie (apologies if I got her name wrong, I’m notoriously bad at that,) manages a home-away-from-home hotel. She runs a tight ship, and kept it tidy, quiet and inviting. I actually looked forward to coming “home” at night. The only negative to speak of was when my keycard wouldn’t let me into my room and it took me twenty minutes to find the evening shift employee who seemed as if I was a bother. That aside, when I find Pittsburgh back on our itinerary, I will be looking forward to putting my feet up here once again.

I always start a review with the positives. I also don't like to be part of the problem but part of the solution and try to always offer helpful suggestions if I make a valid complaint. That said... The room at the Holiday Inn PIT Airport was PRETTY clean. I saw dark, long hairs on the bathroom floor (my hair is short and blonde,) and in the tub which led me to think the bathroom wasn't clean. However, the toilet and sink were seemingly wiped down and plenty of towels were accessible. The beds are comfy, the rooms are large, and we appreciate the outdoor pool in the warmer months. My husband and I stay here quite often, as many as 4 times a year or more, often with a multi-night stay, and we enjoy using the pool. The location for us is convenient to restaurants, shopping and the airport. Holiday Inn Pittsburgh Airport in general meets our needs. The breakfast is very good. Lots of a variety of hot foods and coffee. The waitstaff is always helpful in bringing out supplies, refilling coffee, hot food, a ”to go” bag if needed, etc. That all said, there is this very heavy set MEAN blonde lady with glasses that makes us cower and cringe each time we enter the hotel. We DON'T want to ask her for anything as she ALWAYS makes us feel like we are BOTHERING her. She seems to work the day shift, from early morning til 3 p.m. or so, as we have noticed and we try to make my requests and ask questions AFTER she is gone for the day. How ridiculous is this?!! Case in point: During one particular stay, I asked for more bars of soap for our room. I prefer bar soap. I shouldn't have to feel ”sheepish” about asking. They are mini and not full-sized bars of soap. We usually stay an average of 3 nights when we come to town and the hubs and i prefer bar soap to the bodywash and need more than one teensy bar for the two of us between the shower and sink for 3 days of usage. Get this one....She told us to use the bodywash in the containers on the shower wall and asked us if we had checked to see if the container of body wash was full!!!?? She seems to like to provoke an ARGUMENT! Then she preceded to tell us how she was instructed to hand out the minimum as in the case of the soap. I was thinking: ” Lady, please just open the drawer behind you and give us the dang soap!!” It's NOT a difficult request. I'm thinking: What happened to the old adage, ”The customer is always right?” The staff certainly should not ARGUE with the customer. A hotel front desk clerk works in the hospitality business and should provide the customer with ”hassle free” service. NOT! We don't ask for much. We don't ask for the room to be serviced with fresh towels, etc. during our usual 2 to 3 night stay. Was asking for mini bars of soap too difficult of a request? Today in our hotel room, I went to wash my hands after leftovers from an early lunch (around 11:00 a.m.,) to find that there was NO WATER. It had obviously been shut off. Why? We called the front desk to find out what happene