Scopri il tuo soggiorno a Simi Valley

Ho soggiornato molte volte e tutte le camere erano belle e pulite, le letti sono davvero comodi, le docce hanno una pressione piuttosto debole ma sono buone e calde, il servizio è grande e veloce e il personale è amichevole e veloce. Non dirlo, è uno dei più economici di Simi Valley.

La posizione era perfetta per noi perché abbiamo una grande famiglia e siamo molto vicini alla casa dei nostri parenti. Il personale è estremamente freddo, quando le domande le chiedono sembrano molto turbate. Purtroppo, durante il mio viaggio, un collo di famiglia è stato lasciato in camera, e quando abbiamo chiamato a chiedere se potessero andare in camera (il giorno stesso che abbiamo controllato) la risposta della signora era: “È già stato pulito e il collo è probabilmente nel vuoto Chiedo scusa non posso aiutarti” Che modo brutto e brutto di rispondere. Ero molto deluso per la sua mancanza di interesse persino cercare di aiutare. Non si tratta di personale disoccupato e di mancanza di conoscenza quando si cerca di ottenere una stanza lontano dagli ascensori e dalla macchina del ghiaccio ma di ottenere una stanza accanto all'ascensore.

La stanza è pulita e igienica, le strutture di base sono completi, il servizio è buono, la colazione occidentale è generale, il rapporto costo-beneficiario.Satisfacente.

I booked this hotel based upon three facts. I am an IHG Rewards Member. I trust the ”Holiday Inn' brand, and it was in close proximity to a few places my dad and I wanted to visit on a long planned father/son trip. I immediately knew I had made a mistake when we arrived and the entrance door to the room was on the outside of the building, not the inside. It looked more like a ”rent by the hour” type motel. There was nearly a one inch gap between the bottom of the entrance doorway and the floor. The furniture inside the room was worn and dated. The mattresses weren't ”Holiday Inn” quality. Housekeeping showed up after 6:30 one evening and copped and attitude when we told them all we needed were towels and wash cloths as we were checking out the next morning. The only reason this review gets two stars as opposed to one is the breakfast service. The lady who worked the dining room did an OUTSTANDING job. I'm sure whatever she is being paid, it isn't enough. I wouldn't complain if it weren't for the price we were charged for the room. Perhaps they were taking advantage of a couple of guys from out of town, I don't know. Regardless, they charged WAY too much for what we received! If I am ever in Simi Valley again and I will certainly seek out another option!

Where do I begin? When we arrived to our room, the bathroom had human hair all over the tub and dog hair all over the floor and on the walls. I went to the front desk and they were going to send someone to clean it again while we were out. Came back, office confirmed it was cleaned again but the bathroom looked the same with all the hair. Also want to mention, someone wrapped a plastic trash bag around the smoke detector. On top of this being extremely unsafe, you would think the cleaning person would notice and remove it. They switched me to another room. Guys right next to us ended up smoking ********* in their doorway and the smell was coming into our room. I have a young daughter who kept asking what that smell was. Again, went to the office and yes she told them they can’t smoke there but that didn’t really stop them. They also kept their door open a crack all day long and into the night. I definitely didn’t feel safe especially since it was only me and my daughter. Not to mention the creeper hanging out in his car watching us walk to our room. I asked to speak to the manager but her hours were 11pm-6am. I stopped at the front desk at 5:30 am before heading out somewhere. The manager gave me 2 options. Pack my belongings at 5:30 am (we were leaving for the day) and leave it in my rental car and MAYBE they can get me yet another room when I get back OR just check out with no where to go. I didn’t find those options to be reasonable or fair. She gave me a generous $25 refund on a 5 night stay for all the trouble. Stay away from this hotel! Yes, you get what you pay for but rooms should be thoroughly cleaned before a new guest arrives and safety should never be compromised!

The hotel is new and the room was immaculate which was nice ! The breakfast although minimal in terms of options was sufficient. The hotel was busy and seemed to be a hit with families and children. We didn’t try out the pool but it was busy. The check in was ok however it was apparent that the hotel is short staffed. The employee checking us in was diverted multiple times to answer the phone, provide towels to another patron etc. The employee was busy and I felt bad for him. It wasn’t a cheerful welcome. I don’t blame the employee and certainly hope the management realizes its impact. I will not return to this hotel for this reason however it’s a good option for most. Parking is free which is a perk in this area and the hotel was quiet while we slept which was wonderful!

Abbiamo chiesto una stanza tranquilla e generalmente preferiamo il piano superiore, in modo da non sentire la gente camminare intorno.Questo posto ha un problema con il loro terzo piano. La prima stanza che abbiamo visto è di fronte alla strada e alla rampa e si può sentire il rumore della strada. I-118 è occupato tutta la notte. Poi ci fu mostrato una stanza al terzo piano e ci fu detto che il ”fan” era un po' rumoroso in quella stanza. Poiché pensavamo che si riferiscesse al fan del bagno, non ci fu alcun problema, Poiché c'era qualcuno che puliva i mattoni nella prossima stanza, non potevi sentire nulla.Al momento, quando tornava a casa, ci rendeva conto che il ”fan” che aveva parlato era un apparecchio sul tetto che era costantemente rumore. Il desk, quando ci ha chiesto il rumore, ci ha detto: ”Oh, abbiamo lamentele sul rumore in quella zona dell'hotel”. E' stata utile e siamo finiti in un'altra stanza all'altra parte della sala. L'intero hotel ha bisogno di un grande complessivo. Le finestre in tutte le camere erano piene di acqua all'esterno. Dopo la remota erano morti. La mia raccomandazione, per un paio di dollari di più rimanere in un altro hotel. E'un hotel a una stella che paga come una 3 stelle. Oh e non prenda e anda a colazione. Non rimarrò qui.

Quasi $3000 una notte, l'antico hotel a cinque stelle, l'hardware può, ma il servizio in generale, sempre sorridendo per rifiutare tutte le esigenze.

Dopo aver chiamato quattro o cinque volte, trovato persone diverse, tutti hanno detto che immediatamente chiese la sanità, e alla fine non c'era nessuna sanità.Non c'era nessuna disturbo.La stanza non aveva acqua di scarico contenente la sostanza. Non ho chiesto una bottiglia di acqua al receptionist. Poi ho scoperto che l'hotel ha versato 3.5 supplementare in deposito.Non parlare 😓

My second stay here. First experience was good enough for me to return and this second experience also good. I will return again when in the area. Nice hotel. Excellent location by shopping & restaurants. Very clean room and bathroom. Comfortable bed. Great to have the kitchen. The supplied kitchen amenities (dish soap, dish towels, silverware, dishwasher powder, paper towels, bowls, plates, pots, toaster,coffee maker, etc. are all fine. Air Conditioner is noisy but no so loud to interrupt sleep. The problem is the main vent is over the bed and blows right on you while sleeping, so check for that when you get the room, or ask for a room where that isn't the case. Plenty of outlets for charging including USB plugs by the bed. Big desk area. Small eating table. Nice couch and chair for relaxing. Bed Pillows are awful and collapse into nothing. Took me 3 pillows piled on top of each other to equal a normal pillow. So be sure to ask for extra pillows. Also the dishwasher rack was missing the front wheels and while the dishwasher still worked, the metal where the wheels are missing was rusted leaving rust stains in the dishwasher. That really should be fixed.