Scopri il tuo soggiorno a Shelton

This hotel is full of very friendly people, who are completely incompetent. Upon arriving with my friend, we asked for connecting rooms, which I know are never guaranteed, but the check-in person said they would try. After waiting a bit, we were told they were able to get this, and gave us our keys. We went up to the rooms, which were next to each other, but unless the connecting door was invisible, they were not connecting rooms. Here is incompetent person #1, as the check-in people should know which rooms are connecting and which are not. I then had some problems with the heater in my room, and called reception to send someone up. They said someone would come up in 15-20 minutes. After waiting over an hour, we decided to go to dinner, and stopped at reception to ask what had happened. The person there mumbled apologies over and over again, but spoke so unclearly that I could not understand what he was apologizing for, only that the mechanic never showed up. Here is incompetent person #2, who can't even figure out how to send a mechanic up to the room. When we returned from dinner, we asked again for the mechanic, who came very quickly to the room. He was very nice, and explained about some of the problems with the heating system since they renovated the hotel, and seemed to really know what he was talking about, since he went into a lot of detail. He had to go somewhere else to make an adjustment, and then returned to say that the problems would be fixed now, and the heater would work as I wanted. Well, it didn't. You could turn it off, and it said OFF, but a minute later, it turned itself on again. Or you could adjust the speed of the fan between high and low, but it was always high. Here is incompetent person #3. Worst of all, the water pressure in the showers (in both rooms) was abysmal. It was like someone standing over you with an eye dropper of water and letting a few drops come down at a time. I can't believe that this hotel would sacrifice guests' comfort to be ”environmentally friendly” or whatever reason they had for not having any water pressure in the shower. I strongly recommend against this hotel, if you want to be comfortable, since complaining to staff doesn't accomplish anything - they are all incompetent.

La stanza è molto grande, molto comoda, buona esperienza. L'ossigeno intorno è anche abbastanza. Ci sono supermercati vicino e è molto conveniente continuare a soggiornare la prossima volta.E'anche conveniente andare a Manhattan per fare il treno haha perfetto

Il rapporto prezzo è molto alto, l'hotel a piedi riposi su autostrada, il trasporto è conveniente, la posizione è buona.Yhekjdhfdjksnnxnndjekksd

Lungo periodo ospite che cerca una casa permanente in CT. Il personale del desk front è EXCELENTE - amichevole, utile e molto piacevole da affrontare. Luglio è stato grande - sempre utile e gioioso e rende il mio soggiorno molto comodo. Apprezzi il confortevole, la cucina completa e la connessione Wi-Fi gratuita. Sospetto che sia il risultato di meno personale (forse a causa della COVID), ma non è colpa dell'hotel che alcuni degli ospiti sono sinceramente solo maiali. Ma io ancora apprezzerei l'hotel come eccellente!

Ho passato 35 giorni a Homewood Suites per riprendermi. Il personale era meraviglioso di lavorare con. Il manager mi ha portato un buon balloncino e una Homewood Suites fuga. Sono stati albergati pulizia mentre io sono rimasto in camera perché mi alzavo il collo sopra l'altezza del cuore 90% delle prime 2 settimane e 60% delle prossime 2 settimane. Ci sono un certo numero di buoni ristoranti da cui si può ordinare il ritiro. Mercoledì sera la zuppa, la salata, il vino e la birra sono sempre state molto piacevoli. In giorni abbastanza caldi, una volta potevo andare in giro con un po' di scooter a ginocchio, ho goduto del grande piano di secondo piano, davanti al bosco e al fiume, anche se potevi sentire un po' di rumore stradale. In 35 notti c'erano 1 o 2 quando eravamo consapevoli che una festa di compleanno dei bambini era parzialmente celebrata in lobby, ci siamo vicini. Ma anche allora non molto rumore o per molto tempo. Quando nostro figlio e la sua famiglia visitarono, abbiamo visto che la suite 1 BR regolare ha più lampade e migliore illuminazione. Molto bel personale. Molto accettato il nostro corgi e il nostro gatto. Ho fortemente raccomandato questo hotel

Da DC, devo dire, sono stato sconvolto.Voglio dire, è Marriott. Carpete spezzate, strisce in tutto il muro, polvere nera intorno al mio tubo, polvere nera raccolta sulle pareti della mia stanza, il mio bollo morto non ha chiuso, la mia sedia non si è spruzzata, e i punti erano sul carpete e sui mobili, L’hotel era troppo ubriaco con i genitori ubriachi, e molti bambini giocavano a hockey, correvano indietro e avanti attraverso l’hotel, salire in tutto il mobilio. Per $185/notte, ho appena trovato tutto questo inaccettabile. Ho lavorato alberghi nella mia carriera, e non troverete mai nessun hotel che sia un Marriott in questa condizione nella zona della metropolitana DC. Ero davvero deluso, e vergognato per Marriott!

We stayed this past weekend for one night (thankfully) and while entering the hotel front doors we were suddenly greeted by a huge construction site upon arrival. Now I understand properties update but this was over the top and the property should shut down to fully complete the renovations rather than continue to book without disclosing the information during the reservation process. This is not a good business practice and fair to consumers. First, the major renovations should be noted prior to booking as it is throughout the whole hotel and is causing major hazards and multiple inconveniences throughout the stay including plastic sheets hanging throughout the halls causing confusion as to where to go and trouble navigating with children and luggage, wet paint in many areas, carpeting taped down or ripped up and rolled in the middle of the hallway, high scaffolds blocking entrances, loud construction tools being used, dust flying throughout the hotel, no front check in area, no convenience shop to purchase drinks etc. Since we had already paid and it was after 4:00 we had no other option but to stay. We hoped our rooms would be a different story than what we encountered in the lobby and halls. When we entered the two rooms we booked we noticed they were outdated, however knowing now they were being renovated we gave them the benefit of the doubt. However while we were in the rooms we noticed many things completely unacceptable, such as lights not working (including the lights right next to the door when you entered), black mold in the high corners of the bathroom, food left from previous guests under the ottoman (which means they did not move them while cleaning), no soap left in the bathroom soap dispenser, broken shower doors and shower head, hair in corners of the bathroom and shower area, paint peeling and chipped off of the wall and the AC unit not cooling with a mildew smell. We also heard people yelling out by the pool area overnight and noticed one person sleeping out in the chairs. Needless to say we barley slept and left as early as possible the next day. While we were leaving the front desk staff or person sitting down looking at a phone near what would be the area of a front desk barley even looked up to acknowledge us all packed up early and checking out. Never once did they apologize for any issues that were clearly going on at their hotel. Be aware of the positive reviews on their main site and other sites and if you do need to book a room, clearly ask about their renovation status.

房間乾淨整潔，服務態度好（*^ｰ^）👍