Scopri il tuo soggiorno a Seventy-First

We received excellent service from the front desk staff to the cleaning staff to those checking us in for breakfast (which was fantastic by the way) to the grill masters 🙂 in the dining room. Every employee we encountered was welcoming, kind, and courteous. The rooms were clean and comfortable. I loved the spacious bathroom with the waterfall shower head. My husband has stayed at an Embassy Suite Hotel several times, but this was my first. I will definitely visit an Embassy property again. Thank you for making our stay an extremely comfortable one.

I spent 3 nights at this hotel. The first 2 nights were great. The front desk clerk, Lakreisha, was exceptional. I was in town for a death in my family, so I needed the kindness and friendliness. On the morning that I checked out, there was an issue with my reservation because my confirmation email had me checking out the following day, so this is where my things went downhill. I called the front desk to discuss the mishap, and I spoke with the assistant manager, Amanda Hostler. As we went over my bill, I began questioning the issue, she became irritated and started talking over top of me, and when I asked her not to, she began laughing at me. I asked for the general manager, and she said that he was off and that she was managing the hotel for the day. I asked her why she was being rude and mean to me, and she laughed and hung up the phone. I am a Marriott Gold Member and was appalled by this woman's behavior. First of all, how could such a reputable company hire someone who treats their customers poorly, and to make matters worse, she is in management. Back to my story, I immediately went down to the front desk, in my pajamas, and surprisingly, she was on the phone with Justin Durrance, the General Manager. I asked her, why did you hang up the phone on me. She said because you were being rude. I was floored. I could not believe that she was gaslighting me. I asked to speak to Justin since he was already on the phone. I got on the phone and told him everything that had transpired. The very first thing he says when he responded is, ”this is my day off and I'm driving around in my car, and you're calling me on my day off”. I said, ”Excuse me, can I say something”. He abruptly says, ”I let you talk, and now your cutting me off”. I immediately got quiet while thinking to myself, wait a minute, I said excuse me, I'm not being rude, so I continued to stay quiet while he talked. He told me that he heard me in the background while he was on the phone and he heard her as well...so here is the kicker, he ends with saying, ”I back my employees.” No apologies, just ”I back my employees”. I told him, I never called you on your day off or even asked her to call you. I only asked to speak to you because you were already on the phone. I also told him, he should never tell a customer that he back his employees, even if he felt that way, he should never ever say that to a guest. I'm old school, whatever happened to, the customer is always right. Wowwwww! It all made sense to me. Her behavior matched his behavior. This is why she was probably hired, and Justin probably trained her. As far as I'm concerned, they both should be either fired or demoted, and retrained if they stay. This is my first time in Fayetteville, and I am here for a death in my family. I am so disappointed in my experience. I hope senior management sees this review, and do an investigation by looking at the cameras. Marriott is doing a disservice to themselves b

Questo posto è dove vuoi rimanere. Raccomando molto a tutti i professionisti della sanità e della famiglia. Non lasciare che il prezzo ti stupidi, è grande per il prezzo. Brad, il manager è grande. Il posto è molto pulito e tranquillo. Sono rimasto qui per 3 mesi e ho avuto un ottimo soggiorno ogni volta. Tutte le camere sono completamente dotate di un soggiorno apt stile completo. Il bagno è pulito con una buona doccia calda e pressione idrica. Asciugamani di bagno spesso .... letti sono comodi. E' anche molto sicuro e sicuro. Ha griglie e tavoli all'aperto. Tornerò sempre qui per tutti i miei soggiorni!

Immediatamente, puoi dire che questo edificio è più vecchio, tuttavia la posizione ha un ottimo accesso a un sacco di cibo e negozi. Il personale dell'hotel è stato molto gentile e ha risposto alle richieste. Tuttavia, siamo rimasti molto delusi nel complesso dalle strutture e dai servizi. Abbiamo pagato $ 400+ per 5 notti per stare in un hotel che raramente apriva le porte posteriori/la porta della nostra camera a meno che non andassi alla scrivania per ottenere una nuova carta, ci dava solo 2 asciugamani ogni volta che chiedevamo e iniziavamo con un frigorifero che non ha sigillato, danneggiando $ 50 di cibo. Il letto era comodo e la doccia era decente, tuttavia non ho aspettative molto alte.

I've stayed twice now over the past month and it keeps getting worse. The floors throughout the entire hotel are uneven to the point it feels like I'm a skiier going down a mogule course. The shower heads are just above face level such that I have to dip slightly so I can rinse my head off (i'm not that tall). The curved outward rods dipped so heavily that the shower curtains slid to the middle - water everywhere. My latest experience involved not one room but two on separate floors with ants in the bathroom. Not swarms - but a clear trail was visible. The desks are right next to the bed and extremely cramped when you sit at them. On a positive note, the staff is extremely friendly and rooms are overall clean (minus the ants).

Il servizio clienti è stato ottimo. Ho dimenticato di aggiungere un giorno al mio soggiorno e non ha avuto problemi ad aggiungerlo