Scopri il tuo soggiorno a Port Orange

We booked the motel for three nights. At first we encountered an unclear online registration form and after registration it was not clear whether we would get the door lock codes into that system. It turns out that it was necessary to call, but it was difficult to get in touch because we did not have a local connection. The room looked normal at first, but the bedding was very wet, it felt like you're sleeping in a puddle. While searching the hair dryer, I saw a huge beetle in the bathroom drawer, it looked like a cockroach, but maybe it's another local insect. I realized that we can't stay there and immediately contacted the host, who told her to write to her via whatsapp at any time. We immediately booked another hotel. In the morning we found another huge bug in the sink. I couldn't sleep all night, both because of the humidity and because of those other guests in the room. We moved out the next morning after spending one night out of three. Unfortunately, the host did not read the message that day or the following days. Didn't respond to messages in the *********** system either, so we contacted *********** customer service. They took great care of us throughout the process. I tried to call the host one more time, during the conversation she did not apologize for our experience, she said that they had never had such complaints, that the insects might have appeared after the storm. But we found them in a drawer, so why doesn't anyone tidy up the room before the guests arrive? Then the general cleanliness of the room, which is so well regarded in their property, can also be questioned. She promised to come back within 24 hours and talk to the owners about compensation, but already during the conversation she said that they probably won't compensate anything. We only asked for a refund for the two days we didn't spend there. She didn't call back, didn't reply to messages or even read them. Two weeks later, we received a reply from *********** customer service that negotiations with the motel had failed and they offered a small compensation for our experience, which they would return to booking.com's virtual wallet. This is my first such disappointment, when you can't come to an agreement with a person and the property does not care at all about the guests' experience or communication. We were really patient and polite with them, however, I must share this experience with future guests.

Don't let the name Days Inn make you think this place is lower quality, but the opposite. The staff and management take pride in making sure things are kept up and the guests have an enjoyable visit. Stayed for three nights in Room 606, 2 Beds Oceanfront Efficiency. Perfect views from the balcony to watch the sun rise and enjoy watching the waves crash below on the beach. Saw no bugs of any kind and the room was spotless. Had an issue with the sliding door being hard to open, but being subject to salty ocean air, things happen. I mentioned to the manager at the front desk and explained that they might want to get someone up there at some point to take a look at it, wasn't expecting it to be resolved in less than 5 minutes. He immediately called maintenance and they were up to my room within 30 seconds after I got back up to my room and were there to fix it. 15 minutes later, door sliding easy like it was new. Used the parking garage below the hotel, while not overly big, was perfect for keeping car out of the sun all day, even a vacuum to sweep out your car if you wanted to. Hot tub was still being constructed from what I had heard had been taken out during a hurricane. Pool was plenty big and the there were plenty other ways to have fun and relax. Definitely will return in the future and highly recommended. Even got points from Wyndham Rewards for a future stay.

My husband and I spent 5 nights here. Our room was on the second floor. It wasn't anything fancy, and we've stayed in better but it was good enough. We thought the bed slept fine, the shower was hot and had plenty of pressure, there wasn't noise that could be heard from other rooms, the TV worked great. The cleaning service came when requested and made the bed and brought clean towels. Breakfast couldn't be complained about, we thought there were plenty of choices and the staff working it were very nice and kept everything cleaned and stocked. There is still no pool as it got destroyed in the last big hurricane and there were workers there every day. You also have to go next door to use that property's stairs to get down to the beach. The rental of two beach chairs, an umbrella and a table is $50 which we decided we weren't willing to pay since we would only be using for a couple of hours. (Pretty sure it only cost half that when we were there 3 years ago but oh well.) Overall we did enjoy our stay. Plenty of places to eat and things to do around there and we would go back again and stay at this hotel.