Scopri il tuo soggiorno a Pelican Bay

Gorgeous rooms, beautiful views, amazing service, fantastic restaurants and food. Attention to detail superior than the rest. I don’t love sand and beach vacations aren’t my preference, but all I wanted to do was sit ocean side, under an umbrella. If you are looking for a beach vacation, look no more. Everything is incredibly easy at the Ritz. The staff anticipates your needs before you even know them. Customer service at its finest!

Wow... this was such a pleasant surprise. We got cancelled at our regular hotel in Naples due to the hurricane and rather than cancel we booked here and honestly were not expecting much. This place is spotlessly clean, rooms and resort. The staff are so friendly and helpful nothing is too much trouble for the cleaners, front desk or concierge. Free shuttle service and chairs for the beach which is only a mile away. Breakfast is included and lovely terrace to sit and relax and start the day. Fantastic location to be able to walk to the shops and restaurants and the free shuttle also takes you to the bigger shopping centre. Rooms are spacious with a good size fridge and as they dont have their own restaurant on site they are more than happy if you want to use their tables to eat your lunch dinner that you might bring in. Highly recommend this place and it deserves more stars for the price

Il servizio di fronte e il personale erano molto piacevoli e di aiuto! Veronica e Emily mi hanno aiutato a controllare la mia entrata molto tardi alla notte e mi hanno fornito informazioni molto dettagliate sui ristoranti e sulle strutture dell'hotel! Il tubo caldo era aperto e caldo tardi alla notte, era così molto rilassante! Al ristorante Andrea, Adam e la bella donna del gelato hanno reso la nostra serata deliziosa, piacevole e piacevole! L'ultimo giorno Nikki ci ha aiutato a uscire, veloce e facile! Stavo un po' più a lungo dopo aver controllato perché l'hotel è solo stupendo, davvero goduto il nostro tempo là! La stanza era bella e spaziosa anche, la passeggiata sulla spiaggia è un po' buia, ma un flash può facilmente risolvere questo - Cosa?

The Naples Hilton with its stylish lobby, has a cool upscale feel to it. Check in at the front desk, was excellent. Isabella, made sure that all of my needs were met; even following up by sending an e-mail 15 minutes after check in to make sure that the room was up to the Hilton standard. The room was clean and contemporary styled. It featured an extremely comfortable bed; with high end linen. The bathroom included Crabtree and Evelyn shampoos and lotions which was a major plus. However, I do think that they could have used a better shower curtain. The hotel also offers a complimentary shuttle to the beach; although you could easily spend the day just hanging out in their pool area (Drink service was available). The hotel’s gym featured a mix of Precor treadmills, Peloton stationary bikes, and dumbbell/kettle weights. Other: Parking garage and upscale dining experience at Shula’s restaurant located in the lobby area. Overall the hotel is easily a 9/10. You will not be disappointed staying here!!!

Belle camere, molto pulite ma il personale non è molto cordiale e accomodante. Avevo bisogno di una sedia a rotelle per la mia fidanzata incinta che non poteva camminare affatto e stava vomitando copiosamente a causa della sua gravidanza e ci è stato detto di succhiarlo, quindi ho dovuto portarla fino in fondo e poi di nuovo giù per le scale per prenderla al pronto soccorso per assicurarsi che tutto fosse a posto. Mi sono trasferito il giorno successivo all'Hyatt House che era molto meglio. È stato un soggiorno ok allo Staybridge, ma non so se tornassi presto?

Questo resort è 5 stelle. Le viste e la spiaggia sono spettacolari, niente di meglio è Napoli. La nostra camera nel palazzo Beach House era fantastica. Molto spaziosa, spettacolare vista sulla spiaggia, e completamente aggiornata. Il personale sulla proprietà era molto amichevole. La persona che ci ha curati era Palak. Era fantastica e mi salutava ogni giorno con il mio nome. Il direttore generale (Carlos Macias) ci ha inviato una carta di benvenuto a mano nella nostra stanza, che è stato un dettaglio molto bello che apprezziamo. 5 stelle resort e dove sicuramente visiteremo di nuovo. Richard dalla Florida

I don't say this lightly, I would prefer not to go on vacation vs. staying here again. The person who checked us in was so kinda, and when we asked to have our room switched they were so quick to help out, but the hotel rooms and hallways were truly gross. We did not use the pool and missed the breakfast so I have no comment there. Prior to staying here, I didn't do much research. We are super familiar with the naples area and just needed a place to stay at for a night before our airbnb opened. I travel for work often and trust marriott and didn't think twice about booking a reliable Residence Inn. We got in pretty late, it must have been just before midnight. I point this out because I'm not sure if they were low on availability or something. The first room we were given had a unique scent of throw up upon opening the door. Like it was blatant. When my husband went into the bedroom, there were wet spots all over on the carpet and our gut just felt like the room was not properly cleaned. It really, really smelled. When we opened the crib for our son a bunch of cheerios fell out of the pack and play. It was that moment that I realized I had to be that person to ask for a different room. I really don't often do this but the smell of throw up was overwhelming and the floor was too wet to trust it. Honestly, it was really gross. I'm disappointed they'd even offer this room to someone. When we opened the door to the second room, the smell was overwhelmingly of ciggarettes. It's a nonsmoking hotel and room so clearly someone just broke the rules. They didn't have another crib so we just carried the cheerio crib to this room. We realized two of the garbages in the new room hadn't been emptied. At this point it was like 1AM and we just tried not to think about it and fell asleep. When we woke up we packed up our things and peaced out as quickly as we could. I share this experience because I always trust Marriott but this was BAD. We paid an insane amount of money for our one night (high season) and I left feeling violated. I know that probably sounds comical but I felt scammed. In summary, the check in guy was so kind. This isn't a knock on the workers. But the two rooms we experienced were flat out disgusting and not sanitary. I would not stay there ever again even if the entire stay was free.