Scopri il tuo soggiorno a Orange

We stayed this past weekend for one night (thankfully) and while entering the hotel front doors we were suddenly greeted by a huge construction site upon arrival. Now I understand properties update but this was over the top and the property should shut down to fully complete the renovations rather than continue to book without disclosing the information during the reservation process. This is not a good business practice and fair to consumers. First, the major renovations should be noted prior to booking as it is throughout the whole hotel and is causing major hazards and multiple inconveniences throughout the stay including plastic sheets hanging throughout the halls causing confusion as to where to go and trouble navigating with children and luggage, wet paint in many areas, carpeting taped down or ripped up and rolled in the middle of the hallway, high scaffolds blocking entrances, loud construction tools being used, dust flying throughout the hotel, no front check in area, no convenience shop to purchase drinks etc. Since we had already paid and it was after 4:00 we had no other option but to stay. We hoped our rooms would be a different story than what we encountered in the lobby and halls. When we entered the two rooms we booked we noticed they were outdated, however knowing now they were being renovated we gave them the benefit of the doubt. However while we were in the rooms we noticed many things completely unacceptable, such as lights not working (including the lights right next to the door when you entered), black mold in the high corners of the bathroom, food left from previous guests under the ottoman (which means they did not move them while cleaning), no soap left in the bathroom soap dispenser, broken shower doors and shower head, hair in corners of the bathroom and shower area, paint peeling and chipped off of the wall and the AC unit not cooling with a mildew smell. We also heard people yelling out by the pool area overnight and noticed one person sleeping out in the chairs. Needless to say we barley slept and left as early as possible the next day. While we were leaving the front desk staff or person sitting down looking at a phone near what would be the area of a front desk barley even looked up to acknowledge us all packed up early and checking out. Never once did they apologize for any issues that were clearly going on at their hotel. Be aware of the positive reviews on their main site and other sites and if you do need to book a room, clearly ask about their renovation status.

Evento di nozze 40 più camere prenotate in questa proprietà.Hotel era ok, servizio non così grande.L'esperienza del cliente non era buona con la gestione e il personale.Il telefono si è spostato dal gancio.Il manager locale e GM sono molto disinteressati. Un essere ...$ 50.00 check-in precoce in commissione è stato un quarto del tasso di camera per blocco di 40 più camere. Il nome GM è molto dissimibile e parla di me. Questo non è un codice di condotta per i proprietari di Hilton e i loro dipendenti. Un altro essere .. Il servizio di servizio frontale è andare a trovare un personale della cucina. Altri hotel locali, tra cui le brand Hilton, hanno $15.00 check-in precoce in tariffe e tariffe più basse senza blocco di camere per un evento, Real issue è l'esperienza clienti in un giorno speciale per molte persone di molti Stati.

Il personale è molto accogliente. Ho chiamato presto per farli sapere che sarei arrivato tardi. Mi hanno controllato in anticipo e quando sono arrivato mi hanno prolungato il tempo di check-out a causa del mio arrivo tardivo. Grazie.

I had previously booked a room at a Choice Hotel in West Haven CT. My reservation specified Non Smoking room. When I walked into the room it smelled like an ash tray and there was a lot off damage in the room. When I returned to the front desk they refused to change my room and made it clear to me that customer satisfaction and safety was not their concern. They promised me a refund and I left. Fortunately I was was able to find a nearby Best Western and booked a room with them. I was thankful for Best Western providing me with a great on such short notice. PS: I'm still waiting for my refund from Choice Hotels?

Io e il mio amico stiamo cercando un posto per stare per la notte all’ultimo minuto. Abbiamo già passato qui, e siamo venuti dalla zona, quindi sapevamo che le camere erano un po’ grosse. Tuttavia ci hanno lasciato pagare in contanti (probabilmente l'unico posto che vuole) e potevamo fumare nella stanza. Abbiamo raggiunto la nostra stanza e... wow. Questo è il peggiore che abbiamo visto qui. Non pulito. Sembrava spaventoso. Il letto era fatto di cemento lmao. Il telefono era rotto. La TV era legittima e aveva film liberi su di essa! Stavamo in mezzo alla stanza tutta la notte perché il letto era spaventoso. La tavola e la luce audita offrono quella vibe pizzeria di 90. Volevamo l'esperienza di fiori di maiale, ma questa era straordinaria. Vicino a un pilota che è 24 ore e conveniente. Abbiamo sentito solo un tizio correre in sala, nessuna grida o niente. Tutti sono super carini, ma sicuramente abbiamo avuto un'esperienza. Abbiamo passato tutta la notte a ridere. La maggior parte delle camere sono abbastanza buone, ma questa è stata una brutta divertimento, ma saremo tornati per un'altra esperienza. E' un divertente momento, nessuno ti preoccupa e le camere sono per lo più buone.. ma che uno deve essere il peggio.

Il soggiorno là era bello, non è una 5 stelle ma è in una grande posizione, è pulito, e c'è sempre caffè sul lobby 👍🏼 I'd definitely stay there again as the location is very convenient.

We were checked in by a adorable and sweet young lady, our room was spotless. The bed was huge and very comfortable. The bathroom was spotless and in perfect working order. Great stay, great hotel, awesome staff. We were in Milford to visit family, so it was really nice to have great family time and then be able to go back to the hotel and relax in a really nice room. We have stayed over the years in most of the hotels in Milford and this ranks at the top. Just a great place with really nice people working there. Well lit and safe parking lot.

I had a terrible experience at this hotel. While staying there for a wedding, my car was broken into and items were taken from it. Glass was shattered. When I spoke with hotel and their insurance they stated we should have parked somewhere else and that the parking lot is unsecure. This hotel's lack of security and response to this incident were extremely disappointing. I would strongly advise against staying here if you value the safety of your vehicle and belongings and your own safety. Nicole, as the hotel manager did not support our problem and even hung up on me.

L'hotel è data con un ascensore spazzatura. I letti matrimoniali sono puliti e confortevoli ma stretti per 2 persone. La doccia è forte e calda. Nessuna spazzatura o pasta dentale è fornita. La disposizione dello spazio di camera è U-shaped che è un po 'difficile da mettere in ordine il bagaglio. Funzionalmente per la nostra famiglia di cinque.Una delle rare camere che possono adattarsi a cinque.Colazione disponibile.

房間乾淨整潔，服務態度好（*^ｰ^）👍