Scopri il tuo soggiorno a Onondaga County

Il più vecchio uomo che abbia mai visto, come se non avessi aggiornato le strutture per cinquant'anni.

Sarebbe stato meglio se non ci avessero messo nella stanza più piccola che avevano, se il soggiorno fosse stato esteso, ma la dimensione della stanza era il numero uno che non si è verificato.

I arrived at Marriott Syracuse Downtown Armory 300 W Fayette Street; According to my Hotel reservation confirmation email. My daughter & I unloaded our car, My daughter pulled our luggage into the hotel. I recently had foot surgery and require a cane & very obvious medical boot on 1 foot. We approached the check-in desk, gave my information and the staff member says, ” Sorry, but your reserved at the hotel across town, about 5 blocks away.” I asked her to confirm, even showed her my email with the address we were currently standing at, and she still insisted I should be across town. So we walked out, repacked the car, drove across town, parking in the parking garage that was a block away, unloaded the car and pulled all the luggage 1 block (in the rain) to the Marriott Syracuse Downtown. The check-in desk there said ”I'm sorry, but your reservation is for the Marriott at 300 W Fayette Street.” I told her I was just there; and they told me to come here, I asked her to call them and confirm, and she did.” We had to then pull all the luggage 1 block back to the parking garage in the rain; reload the car and head BACK to the original Marriott we arrived at. I went back to the same woman; she didn't look at me, however checked us in with no problem. I asked for a manager to see if we can get help with transportation to my daughters Team Banquet because this whole mix up caused us to be late. She said, sorry, we cant order you a taxi or an uber, and we do not have a shuttle. I said, ”I am just a few weeks out of foot surgery, Your staff told me the wrong information and had me walking far more than I should be. My foot is in pain, and now my daughter is late to her banquet, when we had originally arrived 1.5 hours early. Is there anything you can do to please help us out.” She looked at me like I was crazy & said, ”Sorry, no. It seems you booked through a 3rd party, so we cant offer you any credit either.” This is not true, I booked through Marriott. Later that night my foot was swelled up like a balloon, I have to bury it in ice. The Manager said she would comp my parking and didn't, I was charged the $14 anyway. Awful service, cannot own their mistakes. I don't think I was asking much by just asking for HELP getting a ride to the banquet a few blocks away. Its a shame because the Hotel was nice, Room was nice & clean.. But the could literally careless about putting their guests through the ringer.

I would be OK staying here again. The gym is terrible as is the breakfast. If you don’t need weights and don’t eat breakfast, that may not be an issue for you. The location can be good and bad. It is right near restaurants and other “stuff”. What comes with that is more oustide noise especially on the weekends. Another weird thing hotels are doing is putting shampoo/soap/conditioner in larger containers in the shower vs single serving options. I’m ok with it, but why can’t you actually put what is in the bottle in writing that we can see vs showing the brand. Lighter green on green? Are you trying to hide it from us? The employees have all been great and the rooms are just fine. As I said, I’d stay here again if need be. So for me, this is a three star review because it lacks two things I really like to have when I travel, a more robust weight room and breakfast option.

In May '22 we spent two nights at the Quality Inn and Suites in downtown Syracuse. Our experience there was mixed but it exceeded our expectations, which were fairly low, going in. We chose it because it was modestly priced and within walking distance of St. Joseph’s hospital and Armory Square (the city’s main restaurant district). We had read the negative reviews and we knew that area of the city was a kind of rough so we had no illusions that this was a five star hotel or that it would even be up to the standards of Quality Inns in the suburbs. This “inn” is a motel, not a hotel, and guests can get to their rooms from the parking lot or from the lobby, through partially enclosed and secured walkways along the exterior of the building. This was a plus for us as we were still COVID-careful and trying to minimize time spent in enclosed public spaces. It helped that we had mild spring weather during our stay. Getting to and from these rooms would probably feel very different in the cold of winter or during a summer heat wave. The three-story building is old and clunky with an exterior that is utterly devoid of charm but is being reasonably well maintained. Our room was clean, spacious and seemed as if it had been remodeled not too long ago. It had a microwave, a medium-sized refrigerator and a coffee-maker but, surprisingly for a so-called “suite”, no table on which to eat. It was darker than we would have liked, as the décor was heavy on deep blues and browns, but it wasn’t so dark as to feel uncomfortable. Our one window was on the back of the building and afforded an uninspiring view of the highway and an abandoned warehouse, but it did provide natural light and was partially screened and could have been opened, had we wanted to do so. Most of the other rooms have windows on the front, facing the walkways, and probably let in less light. The parking lot is unsecured but it is monitored by video cameras, which are watchable by the desk attendants. There was safe in our room that was big enough to store our laptops and other valuables. The area in which the motel is situated has seen better days and is a hodge-podge of industrial and commercial buildings, once-stately structures that have fallen into decay and a few small businesses, including a 7-11 and pizza shop. We felt totally comfortable walking around during daylight hours and the few other pedestrians we encountered were in no way threatening. The folk staffing the reception desk seemed to members of one family and could not have been nicer or more helpful. We would happily stay there again.

Da arrivo a partenza, la mia esperienza era eccezionale. Immagina di rimanere in un hotel dove l'edificio stesso ha una storia così ricca. Costruito nel 1921, serviva come casa di una sinagoga ebraica per 47 anni. Dal 1968 al 2011, è rimasto in vacanza per la maggior parte, ad eccezione di un progetto di rinnovo urbano e di un gruppo teatrale negli anni '70. Hilton ha acquistato la proprietà nel 2011 e la ha rinnovata con 58 camere d'albergo, catturando la maggior parte delle sale esterne storia dell’edificio. Ci sono tre piani. Quando ho scelto la mia stanza, ho scelto una sul secondo piano, poiché quelle stanze apparivano dall’esterno per avere più grandi finestre. Prima di arrivare, ho ricevuto un avviso che per me era stata scelta un’altra stanza. Questa era buona, perché la stanza che mi era stata messo era così buona. La stanza era lunga, aveva un letto di grandezza re, un divano e un tavolo. Un cortile era usato per tagliare il giacca. La finestra all’esterno era da pavimento a tetto e arco. Il bagno era moderno e contemporaneo con doccia a piedi. Una piccola frigorifera era disponibile per me. Ho avuto difficoltà a girare l'unità di aria condizionata. Ho andato giù per chiedere istruzioni e un gentiluomo mi ha chiesto se potesse venire in camera per risolvere il problema. Egli rimase fino a quando il C/A non mi ha fatto male, e non ho avuto alcun problema da allora. L'unica occasione per migliorare sarebbe per l'hotel di riparare i pavimenti che scalzavano. Potrei facilmente sentire gli ospiti nella stanza sopra di me e sentire il scalzo mentre camminava attraverso la mia stanza e nelle vie di cammino. Infine, il servizio clienti era in sospeso ... dal desk front to check-out. Speciale urlo-out a Arleigh per un lavoro sorprendente.

Loved the location

Non c'è servizio in camera durante l'epidemia!

E' stato un buon servizio