Scopri il tuo soggiorno a Northlake

My overnight stay was on Wednesday September 25, 2024 and my room was located on the first floor. I was laying in bed about to go to sleep and I felt bugs/roaches crawling on my head. When I got up and turned on the light I saw them on the bed as well. I addressed this with the front desk and lady was nice and apologetic and switched me to a different room on the 4th floor. I noticed trash bags and dirty linens on that floor outside of rooms on that floor which confirmed that this hotel is dirty all of the time. I took photos of these bugs and of the dirty 4th floor hallway. I reported this to the manager and the front desk in the morning. The attitude of the lady at the front desk was a little unsettling. The manager, Joshua Castle, asked to comp my room but I said no. He offered to comp me some Hilton Honors Points and I agreed, he offered me 15,000 points for a one night stay. I was insulted by this offer as I know for a fact that this hotel goes for 50,000 points a night as I had considered coming back to stay at this hotel at another time. He asked me what I wanted and I asked him to do what he felt was right. The fact that his offer was only 15,000 showed me that he didn't care about my experience. 15,000 is virtually nothing in regards to an overnight stay. I told Joshua not to give me the points either. Also, Joshua Castle, the manager kept making a comment about it being weird that there were bugs crawling all over the bed because that wasn't normal behavior. He must be a bug expert or may have been insinuating something but I found that to be offensive. I am Diamond with Hilton and I will end this year at or a little over 100 overnight stays at Hilton hotels and this brand will never be one that I stay at again. I have also advised our travel department of my experience and ask that they remove this hotel from our travel booking site. I also had throw to throw away my suitcase from this week to make sure bugs didn't come home with me. What a disaster! I called the Hilton Diamond desk and they were not much help. See photos for proof. I wish that I could give this hotel a negative star rating!

We had a great stay here & the room was spacious & clean. We stayed here for a weekend trip & in the middle of stuff we wanted to check out in the area, like the concert Friday night at the Windstar ****** in Thackerville & Saturday we went to the Fort Worth stock yards & done some shopping. I didn’t get to check out the breakfast at the hotel because I slept in but my husband checked it out both mornings & said it was good. I had late breakfast from the Bucee’s across the interstate from the hotel & it was good! We had a good experience at the hotel & will recommend it to others. The only thing that we seen they need to improve on is they need some stepping stones near the their shrubs dividers in the parking lot. Because when the sprinklers come on, it makes people step in the mud getting to & from their car & hotel & they track it inside the hotel.

Just checked out this morning from my 4th or 5th stay. This time and the previous I stayed with my 11 year old daughter. The beds are so comfy - very firm which is to my liking but may be considered hard to those who prefer a pillow top. Room and hotel were extremely clean. Stay was quiet, employees were helpful and attentive. We had breakfast this time and I was so impressed. Sausage, scrambled eggs, bagels/toast, fruit, yogurt, hard boiled eggs, make your own waffles, cereal, milk, coffee, juice. All were delicious. We skipped the cereal but tried everything else between us. There were no eggs at first but the breakfast cook appeared with a fresh batch of scrambled eggs while we were making plates. We were up late and honestly took a nap after a delicious filling breakfast. There are a ton of hotels on raceway drive but this is the only one I’ve given repeat business. I will likely stay there again at least once in the coming week.

Questo hotel è bello per un motel 6. Molto pulito e il personale è sempre stato bello. Non ha mai avuto problemi in questo hotel e ho soggiornato diverse volte

Valerie al divano era così accogliente, efficiente e utile. Mi faceva sentire a casa e molto grato di aver scelto il tuo hotel. Lobby e ascensore erano molto puliti, così come la zona di cena. Anche il colazione è stato apprezzato. La camera era confortevole e pulita per la maggior parte; c'erano alcune gocce di liquido marrone spaventose sul muro vicino al letto, quindi non perfetto, ma in generale, mi consiglierei ancora.

Quando arrivato, il lobby dell'hotel e la strada si scioglievano come un cane, e il freschiatore d'aria si copriva. Ho prenotato una Regina ADA online ma all'arrivo mi sono chiesto se c'era una stanza non ADA, mi sono rapidamente detto che non ci erano altre stanze aperte. Il parcheggio era vuoto. E' un hotel di 3 storie. La stanza sembrava rinnovata per foto. Le mie foglie erano colorate. Doveva chiamare il dipartimento frontale per nuove foglie, il proprietario ri-faccia il letto mentre parlavamo della nuova attività nella zona. L'AC non lavorava alla sua capacità. Con il tempo del Texas a 100 gradi volevo una sala congelante per dormire. L'AC sarebbe entrato e uscito e non avrebbe mai completamente raffreddato la stanza abbastanza per dormire bene. Svegliarsi costantemente per controllare se fosse ancora in funzione. Circa 4am-5am sembrava che la gente facesse giacche saltando sopra la mia stanza su un altro piano. I bambini corrono verso il basso. Le porte sono state chiuse. Visibile dall'esterno delle Camere avevano impianti e appartamenti seduti in silli da finestra. La mia ipotesi è che l'intera famiglia viva lì. Hanno solo camere ristrutturate per noleggiare. Principalmente al primo piano. Evitare gli altri piani.I proprietari del giardino vegetale vicino al dumpster fuori

We really enjoyed our stay at this Marriott; the hotel felt clean and modern. Check-in was easy, and the woman who helped us, Grace, was friendly and helpful. We had requested a king bed and a bathtub, but they don't offer that combination, so they gave us two queen beds. I love that this hotel still has bathtubs as they are getting harder and harder to find. The grounds are pretty and have a golf course and small pool. They pay attention to the little details here - they have iced water dispensers in the lobby that have fresh fruit in them like strawberries, melon, etc. It was really nice to come in from the 100 degree heat and have something refreshing waiting for you. The beds were very comfortable, and we had a flat screen t.v., small refrigerator, and coffee maker. They clean the rooms daily which we really appreciated. We had room service for breakfast one morning, and it was very good and arrived promptly. I wish their restaurants were open at lunch time. We asked at the front desk, and they sent us to the golf club next door which was more of a snack bar. Room rates are very reasonable. The location is right off the interstate, but the property was quiet and relaxing. We stayed as part of a larger group, and everyone enjoyed the hotel. Would definitely stay here again the next time we're in the area.

Non mi piaceva niente di questo hotel. Check in non è fino alle 3:00. Ero sulla strada per molto tempo ero ok seduto solo nel lobby fino alle 3. Il dipartimento frontale andò a controllare le camere per vedere se dovesse andare e lasciarmi controllare in anticipo. Il posto era molto pulito e le camere erano fredde. La piscina era pulita e si sentiva molto bene dopo essere stato in Texas tutto il giorno. Userò questo posto ogni volta che sono in città.

Questo è stato l'hotel più bello in cui siamo stati da molto tempo. Normalmente siamo ingannati da immagini e recensioni. Questo hotel è stato di gran lunga il migliore.

L'ambiente è buono, è un po'sciocca fuori.