Scopri il tuo soggiorno a Middleburg Heights

Nessuna denuncia o problemi con il nostro soggiorno. Aggiungo che abbiamo recentemente soggiornato in un hotel ”molto vicino” a questo che non siamo stati felici. La nostra esperienza al Home2Suites era perfetta! Pulizia camera (e bagno!!! ) Amichevole personale. Il Wi-Fi gratuito, il caffè nel lobby e la buona colazione.

Very helpful & friendly. Nice restaurant with great service & food! The front desk clerk understood we needed some extra help and provided it with no real issues! We really appreciated the fact we didn't need to leave the hotel to get food . The shuttle driver was very nice and accommodating to all of our needs when we left.

Un hotel automobilistico più economico, un buon servizio, le cose sono più vecchie, vicino all'aeroporto, e sono rimasti per una notte.In passato, ho detto che non ho ricevuto il prezzo di Trip.com e ho rubato la mia carta ancora una volta. Ci sono grandi stronzate su entrambi i lati della strada. Non ho prestato attenzione a guidare la notte, ho guardato una strada.

Lo stato dei terreni e del lobby e il demo del personale del desk frontal, così come altri ospiti possono far sentire che scegliere questo motel è stato un errore, ma una volta che siete nelle vostre camere, si sente pulito e confortevole. In particolare, le sale e gli ascensori hanno bisogno di un ascensore facciale. Forse le 4 stelle vanno specificamente al personale che pulisce le camere

I have been staying here for months, and this is hands down the WORST hotel chain in North America; honestly, I would expect better service at a Motel 6. If you are heading into town, I would recommend The Crown Plaza; it’s cheaper and much nicer; the amenities are 1000X nicer, they have hot food, and the staff is not RUDE, LAZY, or STUPID; heck you can go down the road five minutes and stay at The Best Western Plus for $50 a night and have much better amenities and a well-trained staff. It really shows what larger chains offers when it comes to Human Resources and Training Programs, and their parent company is heading into bankruptcy; hence why their prices are too high. I have several hundred hotels stays under my belt, and a hotel lobby should be welcoming and inviting, this one looks like a large storage closet/abandoned building/war bunker. They have stacked up furniture everywhere, garbage/empty boxes all over the place, and 10+ signs saying no guest access. Then when you get into the staff, it gets WORSE, much WORSE. Carla, The President/CEO of Sonesta Hotels (in her mind), has absolutely no business being in Guest Services, and you have to deal with her STUPIDITY, RUDENESS, and LAZINESS 80% of the mornings here; and talk about getting your day off to a HORRIBLE start; and it’s a race situation since I am white. If you need to get anything complete and she is working, your best bet is to wait till she leaves for the day or find a work around. She will literally talk in circles and confuse you, just so she can avoid doing any type of labor (she actually steals your intelligence and drive), she gets ANGRY when she has to get off her chair; grant it, she is normally sleeping in that chair, hiding behind a sign; hence why I was order not to use the dinning-room/war bunker entrance for coffee, and instead have to walk all the way around the building in the cold (she can’t hear me come in when I use the dining room entrance). I had an employee STEAL a package delivery, and then I got stuck working with the WORSE management team in the world. I was accused 6 different times of running a scam for $48; Please, I make 5x that in the amount of time it took to correct the PETTY THEFT. Santo demanded proof the package was delivered, which I supplied immediately, then 3 messages at the Front Desk and 1 phone call later zero response, I finally called corporate, sure enough, Santo calls the next morning ANGRY because I call corporate. When I first got here two months ago, I stayed right next to the noisy highway that pours pollution out, can’t be healthy, so I moved to the other side of the property, when I checked in the first time, I was given one key, on the second one, I was given two keys by Elissa. With the known THEFT problem here, I was straightening up for the 3rd time, since housekeeping was a no-show/no-call for two appointments earlier that week, and realized, I better grab that second room key before housekeeping STEALS it, low

La posizione è buona, il aria condizionata è grande ma accettabile.Puoi parcheggiare n volo più economico intorno all'aeroporto, e il bus è molto conveniente.

The studio suite was wonderful... comfortable queen bed, lots of square footage, extremely clean. All appliances in great working order. Cooling / heating unit very current & responded to my inputs immediately. 32 inch TV worked well. I suggest increasing the size to something in the 42 inch range. Plenty of stations to watch. Recommend a channel guide for the TV. All staff interactions were friendly & always helpful. I looked for an ice machine but did not find one... however, I did not look very long since Ihad a full kitchen. There were 2 ice trays; recommend 4. $ 85 / night price was EXCELLENT VALUE. I appreciated the military discount.