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I am a Hilton Honors member, so I expect a certain level of treatment when I travel for business and stay at Hilton. However, that was not the case at this hotel. The front desk is very rude and cold. They act like it's a bother to check you in or out. They refused to provide me with a receipt so I could expense my trip with my employer. When I called to speak with a manager (Melissa) after my trip, she hung up on me. Very poor customer service. As a result, I filed a formal complaint with their corporate office. Also, though the room was clean, there were ants on the desk and TV, and all over the counters in the breakfast area. They did not wipe anything down in the breakfast area. Generally, if there is a bug problem, then that means there is a deeper maintenance issue. I do not recommend staying at this location. Hilton is supposed to be better than this. I was not pleased and will never stay at this location again.

It is a good place to stay with a good location. I had to call the office to ask some questions and make a reservation , and a very good person who answered the phone and his name is Moe, was very helpful and super nice, answered all my questions and explained to me the difference between Hometown and Red Roof inn rooms, and that was very helpful to make my reservation. Thanks to the whole staff and thank you Moe.

Hotel confortevole camera ok letto non molto pulito e piazza a passare tutto usato Petite dej deluso perché non c’è uovo duro. Sala di giardino 3 apparecchio e 2 non funziona infine un po’ caro per questo Quality Inn. Personale molto gentile

C'è un parcheggio, e l'ambiente è elegante

The stay was good and quiet. The staff were friendly and helpful with my needs. There were stores close by wish was great and doordash easily found the hotel as well. Would recommend this hotel fot a quick overnight stay away.

This was a fantastic hotel experience! Friendly and helpful staff, very clean and lovely room, a better than average breakfast buffet, and ample free parking. They offer mobile check-in/out though not mobile key yet. One thing you may want to keep in mind is that there are a number of universities nearby and lots of sports tournaments are held in the area. I don’t know what kind of event folks were in town for this time but the lobby was hoppin’ at 10pm! Which was fine by me, however: Personally I don’t love to complain but look, I was a middle-aged lady traveling without my kids and I wanted to sleep in peace. So if there’s a loud party in my hall and it’s 11pm, I gotta call down to the front desk. The desk representative was so kind about it and apologetic and the hoopla died down shortly thereafter, so I was happy to be able to get a good night’s rest. :)))) If you can tolerate what I have described, then I definitely recommend and I would absolutely return!

Positives: Hotel staff was very friendly and helpful. Especially Kim and Carl in the evening who went out of their way to accommodate all of our requests. Location was good and I like that it was walkable to activities like shopping, AMC theatre, and restaurants. Mattress in bedroom was comfortable. Needs some work: The morning breakfast was limited and there are not enough tables. Give guests a waffle maker! Negatives: The hotel is under construction. Not just a few rooms and the pool closed for renovation. Plastic sheets blocking hallways… wallpaper half on, we were on a floor section that felt isolated because if we walked down the stairs to go down out the hallway below us to the lobby, we could not as the doorway was taped off. It was eerie. Yet, there was no indication of this construction work on the hotel website when I booked and the price was HIGHER than some others I could have chosen nearby. I definitely feel that I did not get the value for my money. (Yes, it needs the update. See my comments about the sofa bed. The room door locks are the old ones where you need to insert a key card - no digital key - and they were finicky. The outside door lock closest to my room did not function. I reported it twice and was told engineering would be sent to look at it, but it never worked while I was there. There is not a pool - it seems there was one on site, but it is not operational.) Rooms: Standard of this chain: all suite rooms, full stocked kitchens and bedroom options. I used Marriott points to book 1 bedrooms with sofa bed in living room. Families beware: they do NOT have rooms with two beds in bedrooms. My small 14 year old slept on sofa bed. Several problems: 1) Rooms are not pre-stocked with bedding for sofa bed, only sheets. If you plan to use it, make sure you ask for blanket and pillows delivered when you check-in (they brought these to us quickly). 2) The sofa bed mattress was old, thin, and very uncomfortable. Even my 5’2” 105lb daughter woke with a sore back after sleeping on it and said she could feel all the bars. 3) On night 2 we asked if there were any options to change. But all the sofa beds in hotel are of equal age and there would be no guarantee we would get something in better condition. They do not have mattress pads to add on top or 2-bedded rooms (as stated above). 4) The evening clerks - Kim and Carl - were trying hard to do whatever they could in their power to make it right for us. They give us 2 extra comforters to use as mattress toppers and that did seem to help. Nearby activities: Location was perfect for an event in Princeton. I was visiting with my teen daughter for a volleyball tournament at Princeton Day School. It was a pleasant 10-15 minute drive to event venue. But hotel located on Rte 1, so easy to get to and walkable to several quick chain restaurants, an AMC theatre, and a small shopping mall. Short drive (within another 10-15 minutes) to more shopping and food options.