Scopri il tuo soggiorno a Mandeville

I'm very surprised that Hilton allows its good name to be attached to this hotel property. When I checked in, the front desk clerk said that I had to pay a $50 pet fee (not a deposit) for having a dog. She told me that they'd just redone the rooms. I wouldn't have booked this location if I'd known about the fee, and told her that. She checked with her manager and told me they'd let it go ”this time” but not next time. (They don't need to worry about next time with us.) This fee was not disclosed when I booked the room, but now they have added it on the Hilton Honors website, but only when you book. Then we go up to our rooms to find old carpet in the hallway--it's easy to spot when you find waves in it. In our room, we couldn't tell if the carpet was new or just plain cheap. My wife found a huge stain on the mattress on her side of the bed and wouldn't sleep there (she slept on the couch instead). There were stains from a water leak down the wall near the bed. What redone rooms are we talking about? We would have loved to actually have had one! Then for breakfast the next morning, there is a ”buffet” that consists of the barest possible offerings: bread items (with no way to toast anything), instant oatmeal, and fruit. It wasn't even Hampton Inn quality. No hot items at all unless you order al a carte. They were charging the same price for this ”buffet” as another, quite lovely Hilton Garden Inn in Lafayette where we'd stayed the previous week. While we were dealing with all this, I asked one of their staff who owned the hotel, and they told me they didn't know for sure. ”It's a little crazy around here....I think it may be bank-owned.” The picture came into focus quite clearly at that moment. Do NOT give this hotel your business. The value for what you'll pay is not there in form whatsoever.

Abbiamo (3) soggiornato una notte a Comfort Inn & Suites Covington - Mandeville nel luglio 2023. Il parcheggio è adeguato. Il lobby è bello. La stanza è buona e pulita. L'ascensore era buono ma rumoroso. Il colazione era medio. Il buffet era con salsa e uova.Il personale era utile.

L'hotel è in una posizione molto pulita e molto pulita.

Cherry was the best!!! We had amazing stay at holiday inn Covington LA . would recommend this hotel if u are in this area . Clean and staff were the best . Restaurant and bar were great. We will certainly be back. The staff has been incredible and the rooms have been amazing