Scopri il tuo soggiorno a Madison Heights

Asia is not very welcoming at all she was working when i checked in. She needs a refresher training class in hospitality because her guest relation skills were below average in comparison to what i'm used to. I'm Gold Elite status which means i've stayed at plenty Marriot's all over the world and have spent at least $20,000 to reach this level. I was offended by Asia when i arrived at 9:30p on 4/27/24. I presented my Paypal debit card for room + tax. She replied 'we don't accept these kind of cards due to fraud”. I know Detroit can be a grimey place but, your local scammers has nothing to do with me cause i reside in Pittsburgh, PA. I'm self-employed with a successful black car business at the Pittsburgh International Airport. So, you can see how insulting it was for your young front desk employee to say that to me. I can show just 1 of my bank accounts with a $9000 balance. I just found the staff to be a bit ghetto not just her. The final turn off was i only stayed 1 night for an event. The entire time i was there their key card machine wasn't working. So, front desk had to physically let you in your room. It was a major inconveinence and in all my 51yrs of traveling i've never stayed at a hotel where the key machine didn't work. I want to move, come and go as i please without having to bother the front desk to let me in my room like a child.

Mi piace questo hotel. Mi piace stare qui per lavorare. E' solo fantastico che possa essere un pulizia di Lil, ma ancora di più ama la vibe.

The assistent manager messed up my booking and tried to put the additional costs from his mistake on me. Only after threatening with an official complaint did he fix his mistake and insincerely apologized. Rest of the staff was friendly though. Not the luxury I expected from Hyatt but then again, it is only a 3 star hotel. Breakfast and bar/shop are all focused around getting you to eat as much carbs/sugar as possible. Not a good hotel for people with dietary restrictions. Airco worked very well, but also very loud. Had to be turned off during the night to sleep. Cinema, stand-up comedy place and a few restaurants in walking distance so for a short holiday stay it might be okay.

Ho soggiornato 4 notti in questo Hampton Inn e, sebbene ci fossero qualche problema minore, merita 5 stelle. In primo luogo, tutti i dipendenti sono estremamente amichevoli e utili. Le camere sono molto pulite e il letto è probabilmente il migliore che abbia mai dormito in un hotel. La posizione è grande, non proprio sulla strada esterna dove si ottiene troppo rumore, ma solo 3 minuti dall'I 75. Il colazione era migliore della maggior parte e un dipendente si era sempre fermato per assicurarsi che nulla fosse a bassa velocità. Gli unici negativi erano alcuni ospiti rumorosi nella strada una notte a 10PM e ancora quando tornarono a circa le 4:30. Ho incontrato questo in altri hotel e è difficile accusare il personale di questo. Solo un altro problema è stato un problema di drenaggio con il doccia/tubo. Questa è la mia seconda permanenza in questo luogo e non esitarei a rimanere qui di nuovo.

Essie is the best at the front desk along with the rest of the staff and I just love how management treats their employees along with us guests! I have to mention how much I love the remodel of the place! It’s really refreshing to see something get better with time these days for a change! Will stay again and keep the reviews coming :)

I really enjoy staying at the Madison Heights extended Stay location. Very clean, excellent management, staff and service. Always polite and professional. Maintain an excellent safe environment. I will recommend family and friends to choose this location. Comfort is number for me and I feel that this location provides all that I need when it comes to hotel stay. MYoungB