Scopri il tuo soggiorno a Kochville Township

I was hesitant to try this hotel because the reviews weren't great but we were so happy with our stay. We were in town as a family to watch my son's robotics tournament. The hotel was packed! The staff was helpful and friendly. They were super awesome when we forgot something in the room on check out day. The front desk clerk went to the room and got it and held it for us until we could return in the late afternoon. The room was very clean (except for dirty dishes in the dishwasher), spacious and very comfortable. The sheets were clean and soft, the beds were comfortable. The room had a full sized fridge, kitchen sink and dishwasher. Breakfast was good, exactly as expected/standard fare for a free hotel breakfast. The pool was clean with plenty of towels, the water temperature was fine, not too cold. The staff did a great job trying to keep breakfast stocked with so many people and they were always friendly and helpful with anything we needed. Our only complaint was that there were dirty dishes in the dishwasher and that breakfast needed extra staff. Our last day there (Saturday) breakfast started a 7am but the robotics tournament started at 8. So there were TONS of people trying to cram breakfast into a very short period of time. We were constantly running out of food and staff was run ragged trying to keep up.

Ci piace assolutamente questo hotel. Ci siamo trasferiti diverse volte dal primo scoperto su TRIP.COM. Ci fermiamo ogni volta che stiamo visitando Frankenmuth, che è a soli 20 minuti di distanza. Il costo di q belle suite per un fine settimana è inferiore a una stanza 1/2 la dimensione della città di Frankenmuth. Le camere sono spaziose e pulite e i letti sono confortevoli, le suite offrono così tanta spazio con aree separate da sedere e dormire. Il frigo e la microonde sono un'ottima aggiunta. Il personale è amichevole e utile e il colazione è grande con molte offerte. C'è anche un Meijer vicino e molti ristoranti. La piscina è piccola, ma il tubo caldo è una bella dimensione. Certamente, il nostro andrà in quel momento, non è mai deluso.

I’d like to think that my husband and I are pretty understanding/patient individuals. Negative reviews aren’t something I enjoy writing, however; when the experience is extremely inadequate, or unsatisfactory, I find that it is warranted, in hopes to prevent others from having the same unfortunate experience. I had booked our reservation several weeks in advance choosing this hotel specifically because of the in-room kitchenettes AND pool/spa area. The morning of our arrival I received an email from the hotel’s front desk receptionist stating that their spa area would be closed during the duration of our stay. Although they apologized for the inconvenience, the assistance that was offered was not appropriate for our situation. We are Marriott members, and had used nearly all of our points to book the current reservation, I was offered assistance making reservations else where, but not a reimbursement of my points to do so. I communicated concerns about other local hotels not having a kitchenette, and the price of their rooms being more than we could afford on such short notice, as a result the receptionist moved us from the studio room to a two bedroom suite (the extra space wasn’t necessary as it was just my husband and I, I communicated this with them, & then thanked them for their efforts to compensate). Although the previous situation was unfortunate, we were prepared to move past it without a problem. Upon entering our suite I immediately spotted a child’s toy left under the kitchen table by previous guests, turning to set down our groceries on the kitchen counter I accidentally ran my hand through a bunch of left-over crumbs & looking straight above was a dirty coffee cup, still full, sitting in the microwave. Going into the master bedroom there were visible smudges all over the bottom of the bathroom sink, the support underneath the king bed was noticeably broken/worn, & while using the restroom I noticed both drawers underneath the sink were missing & the bottoms were visibly soiled, additionally; the curtain in the second bedroom had a 3” or bigger rip in it, and the garbage located under the detached bathroom sink in the 2nd bedroom was full (shopping receipts & clothing tags from previous guests). Lastly, but certainly not least, upon leaving I addressed the assistant manager, Mr. Weiler, about two $80 charges made to our credit card during the duration of our stay, this was in addition to the $40 incidental deposit that was held. Mr. Weiler’s response was “yeah I see it right here. I don’t know why that happened, it should fall off within a few days.” At that point I had decided to waste anymore of my time addressing the remaining issues that occurred during our stay & made a call to Marriott’s customer care line. After speaking with the customer service rep, I received an email from Mr. Weiler. In his email he questioned the validity of my concerns, rather or not I addressed HIS housekeeping staff about their job performance & reiter

Hotel was clean and well priced. I was very pleased with everything and would go back to this location. I also want to compliment several employees! Fairfield by Marriott Saginaw. 5200 Cardinal Square Blvd, Saginaw, MI Fantastic location with great restaurants and shopping nearby. Also close to downtown! I would like to compliment two front desk employees that assisted me prior to and during my stay. The first was William. He was wonderful and assisted me with adjusting my reservation! Thank you, William! And the other was Maria for assisting with a delayed/late checkout. We attended a meeting and wanted to refresh in the room and change into comfortable clothing prior to our 8 hr drive back home. Thank you Maria! Appreciate the very good customer service!

We had a wonderful stay, I had knee replacement 3 weeks ago We ask if we could check in early so I could rest, The Front Desk accommodated our request. Our Room was clean & everything work good. The Beds was very comfortable. The Hot Breakfast was Awesome, lots of choices & everything was kept full & the tables was cleaned up right away after people left. Later I went down to fill Ziploc Bags with ice to ice my knee down. I was struggling a little bit and Miss D was working the front desk and came and helped me fill up my bags She was such a pleasant & wonderful person.. Then later, I got stuck in the elevator between floors, I pressed the Alarm button, Miss D had to rest the elevator, I was stuck maybe 4-5 minutes total . Definitely will stay here again.

Somehow we got booked in the handicap room. That might have been my fault but not sure. They tried to move us but couldn’t. The staff were attentive, friendly and the breakfast was quite tasty. I would give it 5 stars except for our room just wasn’t that great. First off the right side of the mattress was just no good. I’m not a large person but when I laid in it it made a mess sized crater and I was much lower than my wife next to me. When I tried to roll toward her it was quite a bit uphill…. To get out of bed not so much but still a little bit uphill. The room in the middle of the night was incredibly lit up. If you are someone that needs a very dark room do not book this room. (Room 126). I woke up at 2:30am and it was so bright in the room I thought the sun was up. There is a large light outside to room on the ground that just comes thru the window relentlessly. The shade system knocks down some but not enough at all. Needs thicker and darker curtains for sure. Great place but room 126 is a little substandard.

First time to stay at this hotel for my delivery run to Michigan, hotel room is super nice and bedding is very comfortable. Location is right off freeway and two chain restaurant diners are walking distance so can't complain about location, only drawback is the wifi was down and they don't include breakfast.