Scopri il tuo soggiorno a Keizer

I made a 4 day reservation a couple weeks in advance through another booking service. I paid in full through the services' app. But on the day I was to be arriving, I had unexpected difficulties, which delayed my ability to leave in time for what would be a 12hr drive. I called but was told they couldn't change the reservation through the app I used and if I wasn't there by 5am it would automatically be cancelled and I would not receive a refund. So, try as I might, I was unable to make it by 5am. I arrived at 7am and knew I was facing the possibility of sleeping in my car. Thankfully, THAT DIDN'T HAVE TO BE! CODY worked with me and the other service to honor my reservation. It was an unexpected blessing. His kindness and hospitality was more than I could have expected . It meant a lot to me since I'm an older woman traveling alone. Thanks so much Cody and staff!!

We had one reservation for 2 days using points in a 2 bed room and consecutively paid for a second reservation of 3 days in a 1 bed room. Both rooms were spacious. Hotel staff were extremely friendly and breakfast was consistently well stocked. The pool was very clean and empty. The only issue was that we saw bugs in both rooms and the hallway. The first room had a large bug in the bathroom and it went behind the mirror. When it surfaced again, my daughter screamed. We told the manager who was extremely apologetic. An employee who overheard us talking asked if it was a spider or “potato” bug. I said I thought it was a potato bug as it was large and round. They commented that the heat (close to 90F) was the likely cause. In the second room (a few doors down from the first) the bug was above the bed. This was unnerving and we all had trouble sleeping. Again, other than bugs in both rooms, the hotel was great. One additional note, the parking lot entrance is shared with the only In N Out Burger in Oregon. The drive through is always crowded and occasionally very loud cars can be heard from the 4th floor. The area is fantastic with lots of food options and a Target (with curbside) less than a 2000 ft from the hotel.

I was very nervous about booking in the Salem area after reading countless negative reviews. I am glad we booked here. There are some homeless on the outskirts of the wall but nothing disturbing on the property itself while we were there. Honestly they have some strict rules in place here that you have to sign off on so I think people are on their best behavior ... including those 28 day residents ... so they don't lose their room. Overall it is not the top of the line hotel but was quiet and served us well. The full size fridge was a nice bonus as well as space to prep things (counter with sink) and table to dine at. Parking in front of the door made load in and out easy too. Would stay again if in the area.

This is a VERY nice hotel. The staff were very kind, friendly, and helpful. The room was very nice, clean, and modern. The restaurant at this hotel was my favorite part of my stay. Wonderful food and drinks, and the breakfast options were fantastic.

Good Points: I was really impressed with the quality of the room for the price on this location. I ended up having to book this room for a large group last minute due to my VRBO cancelling on me. Not only was the price much better, but this hotel has a nice indoor pool and hot tub. Both were SUPER clean! I am a bit of a clean freak so that was great. The hot tub is large and roomy so even with other people in it I didn't feel crowded. The hotel itself is nice and more modern and everything was clean. The room was spacious, clean, nicely decorated, and the beds very comfortable with good pillows and the air conditioner worked great. I was also able to get an early check in, which was great. The breakfast was good with the waffles that my kids loved and hot eggs and sausage which I enjoyed because I have to eat gluten free. This hotel is right next to an on/off ramp in Salem so very easy to access which I loved! But it was the front desk staff that really shine! The lady who booked me (I called the hotel direct and did not use an online booking site) was so sweet and friendly and I met her again when we checked in. She was really great and remembered me and asked about my kids who had just graduated. We were there for a trip as a present for graduating high school. I was super impressed with her! The other staff who were front desk were also really friendly and helpful. I am planning on staying here again in the future! The Not so Good: For some reason my room window didn't have full curtains so at night with the lights on anyone could see in, which for me was weird and uncomfortable. I think I watched too many Scream movies as a teenager! Second the tv remote in the room didn't work. It turned the tv on but wouldn't switch the channels. Not a big deal, I could have called front desk and gotten a working one in seconds I'm sure, but I was too tired and just streamed on my laptop as I don't really like tv anyways. FYI: I've worked both Front Desk and Housekeeping in the past and am always impressed with great service, especially in this economy! I know how hard both jobs are! Tip your housekeeper's people! They clean up the most horrific nasty stuff for you every day!

Excellent service, friendly staff and nice amenities. Recommended.

Molto bene! Prenoteremo la prossima volta. Il servizio è molto bello, grazie!