Scopri il tuo soggiorno a Garrisonville

Prima di tutto.La receptionista Danyell era chipper e super amichevole.Le competenze di servizio al cliente sono 100.Mi ha fatto sentire benvenuta e sicuramente calda e fuzzy.Mi ha fatto sentire apprezzata e apprezzata.Il colazione era fantastico come al solito. Le strutture erano pulite e pulite. Il giorno dopo mi sono sorpreso molto di chiamare il manager Kimberly. Sta controllando il mio soggiorno e mi ha assicurato che tutto fosse fantastico.

L'hotel è appena stato decorato, non ha un odore distintivo; le attrezzature per letto e i bagni sono molto puliti; la colazione può essere mangiata dalle sei alle dieci. Anche se la varietà non è troppo ricca, ma il pane di latte e uova è abbastanza da mangiare e bere e così via, in generale, è buono. L'hotel è vicino ad alta velocità, c'è un parcheggio gratuito, e' molto conveniente viaggiare da soli.

Getting past the aroma of ********* and the guest who just smoked it who then banged on his door and screaming ”police” to entertain his other friends, we finally got a room here after touring D.C. all day and were heading out of town, south through Virginia. The 1st room we walked into, we turned around and walked straight out. Unmade beds spoke volumes about this place, and we should have left at this point, but were too tired. Then, after complaining to the desk clerk who could have cared less about anything, we were issued cards for our 2nd room. Walked in and inspected the room. To our surprise, the beds were made, however, the sheets had not been changed from the previous guests, as indicated by the smeared makeup on the pillowcases, and the ”sheet print” left in the other bed after pulling back the covers. The supply of shampoo, conditioner and body lotion were not even the same stock that other Quality Inns use. Theirs here were much, much cheaper and of a brand I didn't even recognize. The maintenance in the rooms is horribly lacking and cleanliness deplorable. You can tell that someone had used a tool to pry open the door at one point previously, dirty and stained carpet, unchanged beds, mold in the shower area, etc. The breakfast we thought might be some redeeming quality about this establishment was even worse. You could do a better breakfast with the leftover food at a convenience store in a bad neighborhood. Here, the ”eggs” were cubed as to look like cut up pineapple. The ashen gray meat item was, well, I don't know what it was. The dried out looking potatoes also terrible. There was no fruit, yogurt, oatmeal, sweet rolls, bagels with cream cheese, nothing! I can usually pass on a bad looking breakfast if I can at least eat a toasted bagel with cream cheese or peanut butter and some fruit. None of that here. In fact, their bread was again, of a brand that I had never seen before, probably purchased at the gas station across the street. Cheapest quality coffee as well. Had been staying at Quality Inns all up and down the east coast, but this hotel chooses not to use the standard anything! When checking out, I was asked about our stay and I told him, the owner/manager I presumed. He over-acted on his shock & dismay at my complaints, as though he had never heard any complaints from anyone, ever. Also the same guy who had his family of eight living out of one of the rooms, no doubt. Handed me the bill and we were out of there. This, in spite of the glorious reviews online showing 4.0 and better, even on Choice Hotels app where we booked it through. Choice Hotels needs to do themselves a huge favor and go down there and remove the gold ”Q” from the green sign. Nothing about this hotel said ”Quality.” (This is my first one-star review out of hundreds!)

Pulito, buon servizio. Bella zona.