Scopri il tuo soggiorno a Fenwick Island

My wife had written a poor review on this site but now it is no longer available. They got our reservation mixed up and gave us a third-floor room on the street side. I am disabled and cannot walk up the steps with luggage. The carpet in the hallway was gross and the room wasn't cleaned well. When Rosemary was told about this, she said that we were told there were not first floor canal views available. We never talked to anyone about our reservation, and we were told by Karen, who was rude, when we called to inquire about the motel that it was the change of shift, and we have to do everything online and she hung up on us. My wife told Rosemary this before we actually checked in! I can back and told her without an elevator, we couldn't stay. She told me that there wasn't anything that she could do. She did check to see if other rooms were available on the first, and they were not as she said everyone was already in their rooms. My wife told her we couldn't stay and she said there was nothing that we could do. She was very upset and so we had to leave. She never offered to credit our account or to provide us with a credit for another time. She called my wife this morning and acted like she didn't what was going on? I am now writing another review to make sure that anyone who stays here knows about the situation and just how unprofessional they are.

Poco esperienze clienti dal momento in cui si accede al desk front. Il personale del desk front ti rende insoddisfatto non si è sicuri perché, spiegare in tono duro ciò che è consentito e non consentito durante il nostro soggiorno. Non appena siete in camera, vedete che il telefono era fuori ordine, probabilmente intenzionalmente, così nessuno deve partecipare, né i bagni erano riempiti. Il giorno dopo notò la zona di colazione congestionata, probabilmente più di 100 camere e c'era solo un tostapane. Non sono sicuri di cosa pensano quando l'hotel è pieno durante il viaggio d'estate occupato; nessun pane o bagaglio in un giorno, le bagaglie erano ancora congelate, quindi non servivano, non sono sicuri di cosa significhi. Non mi aspettavo che un'esperienza del tipo di cliente fosse stata data da un marchio nazionale come questo, ma immagino che l'hotel andasse nella stessa direzione di una compagnia aerea durante questi giorni di viaggio Covid. Tuttavia, sicuramente visiteremo il parco del lato nord, una gemma nascosta e la ragione del nostro soggiorno all'hotel.

Amazing hotel, clean wonderful staff, wonderful breakfast 5 minutes walk for northside park , front desk manager udichi checked us inn, she was so good and helpful. Great housekeeping staff, Will definitely stay here in future with my family.

Have enjoyed staying at Carousel condos for many years. Some units need updating(!) & had a 1st time ever reservation glitch(!) - Only reasons not 5 stars. Other than that, always a very enjoyable stay. Great amenities, especially the beach bar. This year was even better with DJ Nigel. He plays great music for ALL ages (5 to 93 one night!!) and interacted with everyone in a genuine and personable way. We don't travel to nightlife spots much anymore. Nigel brought the fun right to us!!! Five stars for Nigel!

Being team mom of an 11u boys travel baseball Team, I was put in charge to find us lodging in Ocean City, MD in July! That's a task in itself. I reached out to several hotels to try to get a decent group rate. The Comfort Inn Gold Coast was the best rate by far. Location is great so figured we would give it a shot! I worked with Meghan Campbell from start to finish. She kept in touch with me when needed and worked with me on adding/removing rooms/dates as well as the payment and rooming list dates. She was absolutely wonderful to work with and we will be back. All families had a wonderful time! The hotel is clean and very accommodating for a travel baseball team/family. It was also perfectly located for where our tournament was held which was Northside Park! Public beach access was just across the street, which made us easy for the families to enjoy their time. Highly recommend this hotel as well as Meghan for group reservations. We will be back next year!!

We literally had the best time. We LOVE staying at Princess Royale and have been for years. The staff is very outgoing, everyone always says hello, and the hotel front desk staff was so helpful! We LOVE the pool, we didn’t get in this time, but we enjoyed sitting around and relaxing. Always super clean. We stayed in a newly renovated room this time as well and it was so nice, the new look is fantastic. We also love the location since it’s pretty central to uptown and downtown. I’m always raving about here to my friends, best place to stay in Ocean City! Royale Roasters is also fantastic, nice to be able to grab coffee without leaving and having to drive anywhere. Thank you again for an amazing stay- we are looking forward to coming back this winter for another stay-cation. Our daughter loves it here! Pictures are posted with this review- I believe it’s the 2 bedroom Ocean Front Suite with corner balcony— beautiful 😍 and so spacious!

La prima volta alla spiaggia di Bethany e questo hotel era super comodo per la spiaggia!! È stato fantastico stare qui e conveniente. Fuga perfetta per il fine settimana!!!!

Grande soggiorno! L'equipaggio era molto utile e amichevole! Sicuramente rimarrà! Valerie il manager era così utile e gentile. Liss nel colazione era molto dolce e mi fece soggiornare ogni mattina. La mia stanza era perfetta. La posizione era perfetta per noi. La cucina è la mia parte preferita delle camere.Torneremo presto!

Bella posizione in centro città. Il ristorante interno era super conveniente. Siamo stati in inverno e abbiamo usato la piscina interna e la sala giochi. Tutto il personale che abbiamo incontrato è stato super gentile e ha dato ai bambini una cioccolata calda, che ho pensato fosse dolce. Hotel vecchio che mostra nei corridoi, ma l'interno della camera ha alcuni aggiornamenti e nel complesso sembra super pulito. La cucina aveva tutto il necessario! Per il prezzo era perfetto! Ci tornerò assolutamente!