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Ho soggiornato per tutta la notte in questa proprietà in un viaggio d'affari. Quando sono arrivato all'hotel, avevo fatto inavvertitamente prenotazioni per un altro giorno online. Il personale del front desk mi ha aiutato a risolvere la mia situazione, poiché l'hotel era quasi venduto fuori. La mia stanza era al primo piano e era molto bello. Tutte le mobili e gli mobili sembravano nuovi o molto ben mantenuti dal personale di custodia. Niente meglio che stare in un hotel pulito, e questo era senza spot. In generale, mi sono divertito e mi sono ripreso al 100% nel mio prossimo viaggio. La comodità dell'hotel al centro di Fayetteville e Trilith Studios rende un luogo perfetto per soggiornare. Uber andare all'aeroporto di Atlanta è di circa 30 minuti.

Sadly, we were coming back home for a Funeral. We were three adults & 3 children, aged 6-9-12 so we reserved two adjoining rooms. I needed a handicapped room with a king bed. The rooms were beautiful and appeared quite clean. We were meeting up with family - I had told my brother and his adult sons to stay here. My niece, who lives nearby, picked me up at the airport and joined the rest of us for a few drinks & some food at the lobby bar. I was shocked by how Large this hotel is. In walking from our rooms to the restaurant, I realized I could not walk that far! I have MS. I called downstairs to see if a wheelchair was available. She didn’t know but w would call me right back. No phone call. So 45 min later I called & was told “someone in my room declined it.” Instead of a call, someone came to the room where the kids were playing, adjoined to MY room. My 6 year old opened the door and told the man they didn’t need a wheelchair! A six year old! Why not ask me ME? Or an adult at least? I am accustomed to high prices in hotels. I was not prepared for the costs for breakfast! Or dinner! I will say that the waitstaff and the manager were superb. I don’t normally eat breakfast but I had a taste of my granddaughter’s grits. Wonderful! I asked if I could get just a tiny ‘side sized’ bowl of grits. I was charged $5! And the bowl was half empty! Overall I was quite impressed. It had been a traumatic weekend for us - my nephew was only 25. Once I had a wheelchair, it was easier to move around inside the hotel. After I got home, my daughter said she’d had to give them her credit card to get into the room, even though I called 1/2 hr before she got there saying NOT to ask for a separate card bc I was paying for everything — and I confirmed that she had my Hilton credit card data. So when my daughter went to fill up her big Yukon, it denied her card. I was livid. I’ve note talked to Connor several times. For over two weeks he’d put me on hold for 20-30 minutes then tell me it had been corrected. NO, it was not. I paid for their room & food but it showed she’d maxed out her card! And you charged ME for it, too. That’s double dipping and it is illegal. “Someone will call you.” “ Who?” “ someone in Finance.” “No names? A phone number?” “No, just call me at this number.” It’s now April and NO ONE has called me. No one. Could someone PLEASE call me and correct the over-billing? You have a beautiful property. I feel like I have been robbed — and No one at the facility will help. Perhaps this branch should have a new manager - and a front desk person who understands what Help means.

Questa proprietà l'ha colpita fuori dal parco. La ricezione era piacevole. Ci sono diversi snacks e bevande, tra cui birra e vino. Un caffè e un bar te' superiore alla media 24-7. La mia stanza ha superato il test di pulizia Lysol. Anche il tetto era pulito. Le lenzuola erano fresche. La colazione è cucinata per ordinare con deliziosi frutti freschi. Il cortile della piscina è tranquillo. L'unica delusione è stata la mancanza di canali TV e il centro fitness ha bisogno di un po'di attenzione per la pulizia. Ma non era peggio della mia palestra. In generale, mi sentivo come se avessi un soggiorno tranquillo mentre prendevo lezioni di certificazione a Trilith Studios. Se volete un pasto delizioso, controlla Palmers vicino.