Our stay at Hyatt House Chicago/Evanston was an absolute delight. The heartwarming smiles of the staff greeting us upon arrival set the tone for a splendid stay. From the moment we arrived, the staff welcomed us with beaming smiles that genuinely made us feel at home. The general manager, Jazmine Lee, and the assistant general manager Ray Mata stood out with their graciousness and cordial demeanor, making us feel appreciated and valued. We were also surprised by the housekeeping team's professionalism, especially their supervisor, Dalia, who demonstrated impeccable service and genuine warmth. We love that she greets us with a warm and friendly smile. The attention to detail and dedication to cleanliness were apparent, and they served us with kindness and respect. We were particularly impressed with the front desk personnel, who were professional and went above and beyond to cater to our every need. Harvey Penn from the front desk always greeted us with a smile that exuded genuine warmth and friendliness. The positivity of the entire team made our stay truly enjoyable—especially Rob, Olivia, Adna, Hibba, and Leylani. We highly recommend Hyatt House Chicago/Evanston to anyone looking for a friendly, goes beyond-expectations and heartwarming experience. -AF
This hotel is in a good location in Evanston and would be nice if it were accessible. There are two sets of stairs to get inside, and the lift was out of order. There was merely a sign that stated “Out of order. We apologize for the inconvenience.” My friend is a wheelchair-user and could only gain access to the hotel by going up and down an incredibly steep ramp in the parking garage meant for cars — not people. We informed the front desk and asked for another entrance and exit and were told the unsafe parking garage ramp for cars is the only way in and out that avoids stairs besides the lift. They told us the lift has been out of order for “a few days” and they only called an engineer once we told them about it. This is unacceptable — completely inaccessible hotel and fixing the lift clearly was not their priority. Also, one of the hotel staff was not helpful when we asked for assistance with our bags (we are both disabled and cannot carry them). She simply brushed us off and told us to ask security (there was no security person to help). This hotel really needs to improve their accessibility and disability practices as they are excluding a large percentage of the population and as a result, losing customers.
The Graduate Hotel in Evanston is an adorable boutique hotel that is top notch from their interior design to friendly staff. Love how close it is to Northwestern College and all the great restaurants.
Molto buono
110 recensione
4.2/5
Prezzo da
129 €
per night
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Recentemente sono rimasto con mia figlia per una visita all'università. Il personale era molto caldo e professionale. Il cibo nel ristorante era buono, la piscina e le strutture della piscina sono state eccellenti. In particolare, voglio sapere al mondo del personale del front desk. Marcus e Catherine erano al di sopra e al di là del professionista e hanno davvero aiutato a rendere il nostro soggiorno meraviglioso!
Love the new food selection of sandwiches, ice cream bars, chips, and the fact that you are trying to have more of a variety of food and snacks!
As usual,beautiful hotel. Friendly crew. Loved my stay.
Thank you!!!
The Gem Suites is a great place to stay in Evanston! Ideal for parents of NW students or if you are touring the university as it’s under a 10 min drive. Close to Loyola too and easy drive to Chicago. It’s only been open 2 months converted from an assisted living facility, which kind of makes sense when you see the layout. The vibe is a little odd, but it is very clean, you get a full apartment with washer/dryer kitchenette, and the staff went above and beyond. Breakfast was included and was amazing served across the street in the associated museum. Would definitely stay again!
Ogni anno, ogni viaggio in hotel, quattro anni dopo, sono andato allo stesso hotel, e il caldo e il caldo sono i nostri preferiti.Il shopping intorno al parco è molto conveniente, e il centro commerciale di fronte è anche il luogo in cui spesso andiamo.
La stanza è molto nuova e il servizio di autocarro è molto buono vicino all'Università di Lorraine, ed è anche molto sicuro. È possibile camminare sulla spiaggia del lago per un po'
Anche le strutture della sala fitness sono complete
Ci sono molti ristoranti intorno a loro e cibo cinese.
La posizione geografica è conveniente e conveniente per il parcheggio.La stanza è molto ampia, la scrivania, il frigorifero, il microonde, alcuni piccoli e un divano singolo completo, il letto è molto comodo e il bagno è conveniente.La colazione è disponibile con la colazione tradizionale americana, la varietà è relativamente unica, con cibo con salsa e uova, nessun salato. Ci sono frutta, frutta, latte, yogurt.Molto soddisfatto.
Hilton Orrington/Evanston, Hilton Garden Inn Chicago North Shore/Evanston e Holiday Inn Chicago North-Evanston sono dotati di piscine. Soggiorna in uno di questi hotel per goderti la piscina!
Quali hotel di offrono il servizio di trasporto da e per l'aeroporto?
Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.