Scopri il tuo soggiorno a East Norriton

Va bene. Il desk front could have been a little helpful. The room was at least clean.

Spent a couple of days at the Courtyard Plymouth Meeting (PA) for business and will not be returning on my future travels to the area and not recommending to other team members. Due to a number of issues related to my flights in, did not arrive at the hotel until 4 o'clock in the morning. Originally planned on 3 nights at the Courtyard. First issue was there was no welcoming as a gold level member. Second issue was that the room smelled as if a prior occupant had smoked in the room (being 4 in the morning and coming off a bad set of flights did not feel up to going back down to reception). Found that the 3rd issue is that the side of the hotel I was on was facing the interstate and the room is not soundproof. And finally, the fourth issue was that due to early flight out of the Philadelphia airport that my final night would be best near the airport. I notified the front desk that I would be staying only two nights and not three and was told the ”early departure” fee would be 50% of the daily rate. Not really good for a gold level member of the marriott program, but ok. However, upon check out and receipt of the invoice found that I was billed for the entire day. Contacted the hotel by phone and was told ”oops for the confusion, but the full day rate is their policy. Have multiple future trips to the area for business but will staying somewhere else. Would be a one star if not for the outstanding service from Janice in the restaurant.

Il personale della reception dell'hotel è confuso. La colazione prenotata originalmente è arrivata sul posto e è stato detto che non c'era alcun pagamento e doveva trovare Trip.com di nuovo.L'esperienza di soggiorno non è buona.Ma la stanza è piuttosto tranquilla.Le strutture interne sono più vecchie.Le strutture dell'hotel PA sembrano essere tutte queste.

From booking to checkout this was an excellent experience. The facilities were exceptionally clean. Our room was well equipped, quiet and relaxing. King size bed was very comfortable, and just firm enough. The pool and jacuzzi were clean and both times we used them there was no one else there. Plenty of fluffy towels on the shelves nearby and great lounging furniture. The breakfast buffet was excellent. Not sure how they got the bacon that perfect, but glad they did! The history of this facility is amazing. Lots of converted buildings that make it feel like you’re staying in someone’s luxurious home. Highly recommended!!

Non ero sicuro di cosa aspettare esattamente dopo aver visto altre recensioni. La nostra camera da letto era perfettamente pulita e ben tenuta. Nulla di reclami dalla mia famiglia. Il WiFi era grande. Nessun problema nemmeno. Il colazione non era fantastica, ma anche perfettamente adeguata. Il servizio era grande. Ho scritto il desk per gli asciugamani extra che sono stati sollevati immediatamente. Oh, la denuncia è il letto di divano che era molto incomodo. In generale ero molto felice con l'intera permanenza.

Long hair encased in dried urine, black mold in the shower, dirty dishes in the dishwasher, horrible nasty carpets around the hotel. To give you an example of how the management of this hotel thinks and how they are good at making horrible decisions about how to run this hotel. The were replacing carpets in the hallway (and it is so needed) BUT they are doing in infront of ROOMS that have guest and they post signs around the hotel telling you, if there is a new carpet in front of your room, you can not go in or out of your room for 6 hours! The floor should have been shut down. We were in town for a funeral and there's nothing like having to go to the desk to have the person come up to a room and let us in manually because the door lock is broken. The member of staff did try replacing batteries giving us new keys but we were instructed anytime we needed to go back in our room, go to the front desk and ask somebody to come let you in with the override?!? One side note when we went down to the lobby a little before 11:00 p.m. there was no one to be found around the front desk after searching the ground floor we did fight a member of staff working however doing laundry he was very helpful but having a lobby and front door just unattended is one heck of a security issue . It's not the member of staff's fault again he was super helpful but clearly a lack of management at this hotel. The breakfast this morning was a horrible experience, as a group of family who also attended the same funeral were staying in this hotel. We had breakfast together and the staff verbally scolded my Aunt for using the wrong tongs. I have attached photos with this review showing, a white creaming dripping stain on the back of the bathroom door, that starts at waist level. Photos of stains all over the carpeting in the hotel. Dirty dishes in the dishwasher of the suite upon check in Bathroom faucet dirty The TV listing card falling apart (showing lack of care) Dirty shower glass with pink mold Like black mold better, they offer that also in the shower! A sticker on the hock in the bathroom, classly Stains all over the walls Clearly cleaning is not a top priority yet they worry about having the evening reception for your safety as that is not happening due to covid! This looks like a new hotel, and it might be, but it is in horrible shape. Some of the staff were nice but powerless , others like the one that yelled at my aunt over her incorrect utensil use at breakfast . AVOID THIS HOTEL

Sono rimasto qui per diversi giorni mentre facevo un lavoro a casa mia - lavoro da casa e ho bisogno di un posto tranquillo per lavorare. Questioni che ho vissuto: (1) Non ci sono forniture di cucina (utensili, piastre, pannelli) nella stanza - devi chiederle (pollo!); (2) Quando ho chiesto forniture di cucina, mi è stato detto che non avevano nessuna - quanto è pazza non fornire oggetti di cucina e ALSO non avere qualsiasi disponibile!! ; (3) Un letto estremamente duro e inconfortabile; (4) pareti sottili - TV dalla porta accanto si sono scalzate tutta la notte; (5) Incongruenze con la politica degli animali domestici - il sito web ha detto che gli animali domestici sono amici e non ha menzionato un canone, ma quando sono arrivato lì ho ricevuto un extra $25/day per il mio animale domestico. Linea di fondo: Non raccomando questo posto e non rimarrò mai più qui..