Scopri il tuo soggiorno a Columbia Township

I used to stay frequently and then stopped coming for a while because the service wasn't as good but glad I decided o stay again. They have new staff and management and you can tell the difference. Everyone was so kind and friendly and the place was amazingly clean and refreshing. Breakfast was awesome and I will definitely be coming back in the future.

Craziest Worst Hotel Experience In summary don’t stay at Homewood suites Midtown Cincinnati!!! They may screw up your reservation, let strangers in your room, rebook you but forget to tell you it’s not for the whole stay you were expecting, enter your room and touch your belongings, throw out some of your stuff, shove your stuff in a cart and essentially evict you due to an error on their part. I booked a five night stay at the Homewood Suites In Midtown in Cincinnati a week before my business trip and had a confirmation email. I checked in on Sunday evening with no issue. Monday after a long work day, I returned to the hotel, my key card did not work and there was a stranger in my room watching tv. Totally unsettling seeing that I was a woman by myself and the man in my room who could have went through my stuff or touched my underwear and toothbrush. We went down to front desk to figure it out with an employee. It was determined my reservation was marked as a “no show” in error. The front desk clerk got the man another room and she made me a new reservation so I could keep my original room. The employee said she would tell billing to give me 50k points and a free food item from the snack bar. I was okay with this, but the next day someone called at 5pm and told me I would need to get my stuff out of the room because the hotel was booked. I explained I had a reservation through Friday but that I would be at the hotel at 6:30pm to discuss with them. I arrived at 6:20 and asked for the manager. She was not available so I waited in the lobby. About 5 mins later I asked again for the manager and was told the manager was in my room packing my stuff. I was appalled! I told her, “why didn’t you tell me?! I would want to pack my own stuff and not have a stranger go through my things!” Feeling completely mortified someone was touching all my stuff (clothes, underwear, toothbrush, makeup etc) I quickly got to the elevator, to find the manager. I found her in the hallway with a cart with all my stuff shoved inside, some in the suitcase some just loose. I had a heated conversation with the manager and the only answer she could give me was that the “no show” opened my room for other reservations and the hotel was booked and she could not give me any room. I told her the front desk employee gave me a new reservation the night before and knew it was thru Friday. To which she explained the hotel was already booked and she only could have only given me the one night. So I asked, why didn’t that employee tell me the reservation was only for one night?! I could have packed my bags and found a new hotel earlier that day. To say I was infuriated would be an understatement. The manager said she discussed this situation with her GM and they decided I should be moved out. So essentially I was evicted, they broke our contract due to a mistake by the hotel. I got the GM and the managers business cards and asked for a call with the GM but the manager said she was

Sono rimasto per 2 notti con mio cugino. È convenientemente vicino a molti piatti e solo 26 minuti a Jungle Jims. Tuttavia, il personale è le mani giuste che ho incontrato in un lungo tempo! polizia, efficiente e estremamente utile. La stanza era senza spot, confortevole, il frigorifero era una benedizione perché dovevo conservare l'insulina. E 'di bilancio amichevole con molta acqua calda e cavo se dovete rilassarsi prima di dormire. Non solo rimarrei qui, ma lo consiglierei anche a chiunque si stia muovendo in questo modo!

Mentre non ho avuto alcun problema con la stanza stessa, penso che il manager dell'hotel mi avrebbe potuto accogliere in qualche modo quando mi hanno doppiamente pagato la carta bancaria, causandomi problemi con la mia banca. La risposta ha preso la mia carta e poi quella sera ho deciso di prorogare il mio soggiorno per un altro giorno. Per sorpresa, ho guardato il mio conto per vedere quanto devo spendere e ho notato che ero doppiamente pagato e non aveva abbastanza su quella carta per pagare per un altro giorno. Ho dovuto usare una carta di credito che non volevo fare. Dal venerdì, i $91.00 aggiuntivi che hanno preso non saranno rimborsati fino al prossimo giorno lavorativo che sarebbe stato tardi lunedì.Nel frattempo, ho avuto altre transazioni che hanno portato a un trasferimento del conto. Dopo aver parlato con il direttore, tutto quello che ha detto è che dipende dalla mia banca quando i fondi saranno rimborsati. Pensavo che fosse un servizio clienti sfavorevole, perché se la mia carta non fosse doppia, non avrei dovuto aspettare che la banca facesse nulla. L'hotel ha agito come se non fosse niente, ma non potevo usare la mia carta ATM finché non sono stati riportati i fondi nel mio conto che era molto scomodo. Ogni volta che visitavo questo hotel qualcosa va male. L'ultima volta che ho pagato per la manutenzione di una stanza, sono venuto in camera mia come se non dovessi essere lì e dovessi parlare con il manager per chiarirla. Sembra che alcune persone molto incompetenti che gestiscono questo hotel.

We were in Cincinnati visiting Motorboat garage with our boat club and this area was close by so I decided on this hotel because we are Marriott Members and we were staying with points and it was a bit less points then the Courtyard right next door. I am so glad we picked here. The hotel was so quiet, the room was super modern, clean and updated. We had the Studio which had a nice big King Bed, Desk, Nice Sofa & a Full Kitchen. We were only staying a night but if you were in town for an extended stay this kitchen would be awesome had everything you would need. Bathroom had great lighting with a nice vanity and a huge walk in shower. It even had a makeup removing wash cloth which i always bring my own and have never seen a hotel with these. What a nice touch. I was just super impressed for this being a mid range Marriott brand it's one of the nicer hotels we have been to for a residence inn. Would 100 % stay here again. The area would also be great if you didn't want to drive as there are tons of restaurants around you could walk to and its easy access to the highway. My only ding would be parking, its self parking $10 a day in the garage or valet $14 a day. I personally just like parking lots but this is what you get in big cities. If you need a clean, quiet hotel this is a great option.