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4.4/5
Eccellente
They messed up our room reservations, and this is not the first time they did so. Upon questioning the front desk clerk, she said well “we don’t save rooms“. I said that’s exactly what you do with the reservation. A reservation is saving a room. They gave us two rooms. They just weren’t connecting like they were supposed to be, kind of reminds me of that commercial where you had to see your kids across the window. Anyway, the front desk clerk accuse me of being rude and threaten to throw me out. The problem is, I had called and made reservations with the IGH concierge service and we had a three-way call with the hotel staff. She the said we would never promise you Connecting rooms. I said that’s not true. I had a three-way phone call and I was told I would get connecting rooms. Anyways, this isn’t The first time I rented at the Holiday Inn for family the last time I had a horrible experience and the manager said please give us a second chance. Well, Manager this was your second chance and you blew it again. I would tell everybody in anybody do not stay there stay at the Hilton or anywhere else, but not at the holiday inn Jamestown. also the pool was dirty and cold. They said it was heated, but it clearly wasn’t.
I was so pleasantly surprised because some views had me worried about the location and hotel. I usually don't stay in the middle of towns on my cross country business trips. But I decided to stay directly downtown. Wow, the hotel was spotless, the area and parking was perfect. The staff was welcoming and helpful. My worries were put to rest straight away when I checked in and I spent 3 nights over the weekend. It was a great choice to stay here between my NY and OH business weeks.
DoubleTree by Hilton Jamestown, La Quinta Inn & Suites by Wyndham Jamestown e Clarion Pointe Jamestown - Falconer sono dotati di piscine. Soggiorna in uno di questi hotel per goderti la piscina!
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