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Ho prenotato questo per mia moglie per assistere ad un oratore religioso vicino a questo hotel. Mia moglie è arrivata tardi e non è stata accolta come nessun cliente dovrebbe essere più grande. Solo ”I DONNE”, come mia moglie cercava il suo ID, disse un altro ”Ho detto che ho bisogno del tuo ID” Il giorno dopo ho ricevuto una chiamata dalla donna al divano che ero in due stanze e sarei stato costretto a trovare la stanza che volevo. - Non si è cambiata la stanza, non si è lamentata di nulla.La donna al telefono disse: - Beh, dobbiamo scoprire questo e qualcuno deve trasferire il bagaglio in una stanza. - O vi faremo pagare per entrambe le camere - le ho detto che mia moglie era ancora nella stanza originale, e mi chiedo di parlare con il manager che mi ha detto che non avrebbe chiamato fino a lunedì, insultandoci e suggerendo che noi stessimo disdegnando un custode. Stai il 23 giugno a giugno 25. Ho messaggi nell'app e nel servizio di messaggi di testo che l'hotel utilizza con qualsiasi risposta.

L'hotel è davvero molto bello, pulito e confortevole. Perché quando siamo andati, il vento ha appena passato, né la piscina né il mare, ma l'hotel ci ha aggiornato gratuitamente. Il settimo piano è ancora il novesimo piano. In breve, questo è l'unico hotel che vivo nella stanza che può vedere il sole al oriente e il sole al tramonto ovest. L'atteggiamento di servizio del cameriere è anche super buono. L'unico posto insoddisfacente è che non so se prendi i soldi in anticipo online, e infine prendi il costo di accesso online 7.89 dollari. La cena è in hotel, e il sapore è buono.

I’m going to start saying that this family vacation was sweet and sour. After looking around and have my concerns because some of the reviews I decided to stay here anyways. I’m going to start with the positive things. Breakfast- pretty nice, there was a variety eggs, pancakes, fruit, cereal, bread, etc. Ms Penny at the breakfast station was nice and polite. The room that was assigned was clean, the bed was comfy. *now let’s go with the next… 1. We arrived around 6pm, I proceeded to check in the lady at the front desk agent I’m not going to say her name but stars with Y (very unprofessional) told me that I was checked in. I was (what?) no I’m sorry but we just arrived, she was yes you are, I was no, then she mentioned another person name with my last name and said are you sure you are not _ _ and I was so now I don’t know my name :/ I was no ma’am that’s not my name. So the other person showed at the lobby because they assigned the wrong room… that means they assigned somebody else to my room without check and compare the name on the id and the credit card :| si the hotel manager came and reassigned another room for me and for the other lady, at this point the front desk lady said but there is no more housekeeping personnel and I was OMG, so after we finally got our room (finally), Sunday afternoon I told my husband we are having a good time with the kids let me see if I can extend one more day, so we can do something else with them, I proceeded to the FD and talked to the gentleman (Don’t remember his name) he said well to extend a night is 149, I said ok let me talk to my husband I’ll be back, when I went back who was there again Ms Y, so I said Hi I want to see if I can extend one more night and she was well is 159 and I was OMG here we go again. I was Ms Y! I came here a moment ago and he told me another price and she was no, he was incorrect, I was online is 136 and you are telling me that is 159. You know never mind. At this point I was so upset that I call Guest relations and explain everything from the beginning, they call the hotel and the lady told the Guest Relations agent that non of that happened and I was like whattttt, so now she was calling me liar ??? To put the cherry on top when we were ready to checkout and put our luggage in the car, we noticed that someone hit our car in the parking lot ( I thank God that wasn’t that bad) at this point I was so frustrated!!! We asked the Front desk and guess what?!?! There was no cameras in that side of the building! Yes, no cameras in a side where there a door with no lock and anyone can enter to the premises and have access to the rooms. I worked with hotel industry for more than 15 years and this was a terrible service and experience ! Picture of the good and no so good!

Shannon the bar manager made me experience wonderful. I had a lot of time in between the various activities and Shannon was always in the bar, greeting me with her award winning smile and effortless charm. I spoke to numerous attendees and they also felt that they were in good hands whenever they spoke or were helped by Shannon. She introduced me to the most amazing cake, one I have never even heard of and I must have had at least 2 during my 6 days here. I don't know how much you all know how wonderful she is for the Sheraton brand, but now when I think of Sheraton I will think of her fondly and even when I come back to tampa, I will consider staying here again just so I can hang out with Shannon and the rest of her amazing crew

The hotel was sparkling clean and well appointed in every necessary detail. We stayed there as opposed to staying at a hotel on the beach. The price was a good deal less and parking was free. Brandye took good care of us. She helped us out with places to eat (and save) and treated us like family. Luis helped us with directions and general questions. The beach was a five minute drive and parking was a lot less expensive at a meter ($7.00 for a couple of hours) than at a hotel. All in all, this was one of our best stays ever. Thank you Residence Inn.

La stanza è pulita e igienica, l'ambiente è bello, la spiaggia è molto bella, è adatto per fare foto al sole, l'unico punto è che il prezzo è un po' costoso.

The beach was amazing and such great views! Super clean and staff was so friendly! Walking distance from so many fun places and so much to do!! Mark was awesome and took such great care of us!! Manatees swam near us and we were surrounded by so many cool looking fish! Got to see dolphins and meet so many great people! Highly recommend the winter dolphin for your stay!

We stayed here for 2 nights following a fun but exhausting Disney World Trip. This was JUST what I needed after 5 days of walking around Disney! We booked two rooms for our family of 5. We had a ”in-land”/city view, which was beautiful in it's own. I dare say there is no bad view at this hotel! The beds were some of the most comfortable I have ever slept in, at a Hampton Inn! Breakfast was good & simple each morning. As a diamond member, they waived my parking fee which was a nice, pleasant surprise as we did park on-site. We loved walking out the door and having our own private beach. Although it was a small area, it was private so it was nice. We stayed at the beach all day, and the water was warm & inviting. We had two manatees swim up to us one day, and it was really amazing! The fee for two lounge chairs & an umbrella was $20 per day, which wasn't bad considering you had it ALL day long. The sun was really hot, so we mainly used it for storing our drinks, towels, clothes, etc. It was worth the cost for some shade here and there. The pool area was nice as well to use after the beach and the water was equally as warm. We went to the bar in the evenings to have a cocktail and the waiters were friendly, and the wine selection was good. It was a nice outside area to have a cocktail. Everything here was very well thought out you can tell. The staff were nice and the property is VERY well taken care of for a beachfront property. I know how run-down beachfront properties can get with families that put a lot of wear and tear on rooms and public spaces, however this property is extremely clean & well taken care of! I will absolutely stay here in the future- it was a great first trip to Clearwater beach!