Scopri il tuo soggiorno a Baltimora

Hotel Revival is a beautiful work of art and the blending of styles (Victorian-Modern-1920s) is aesthetically pleasing, from the lobby to the hallways, to the rooms. The main light fixture in the room is very modern & interesting, akin to a fancy desk lamp, and I especially like the black-and-white bathroom, and the shower is extremely relaxing. The pillows are nice and fluffy, and I enjoyed an extended rest. The valet staff is very friendly, chivalrous, and timely, the front desk attendants are welcoming and helpful, and the bell hop is very personable, and began placing our luggage on a cart upon arrival before we could even ask! I most definitely plan to return!

Ho prenotato una prenotazione per la festa di compleanno di mio marito, l'intera esperienza era unica e semplicemente eccellente in ogni modo! Ci facevamo sentire molto speciale da ogni membro del personale con cui ci siamo impegnati. Siamo stati sempre accolti durante il soggiorno dalla persona che ha aperto la porta della macchina e ci ha salutati per nome ai concierge molto conosciuti, al personale di servizio in camera, al personale culinario, al telefono, al conducente, Lottie Dottie e a tutti! L'hotel è stato molto pulito e bellissimo decorato con immagini, libri, mobili, piante e oggetti che raccontavano la storia dell'hotel. Questo include un soggiorno molto accogliente con un comodo letto di canoa e un bagno ricco, spazioso e aggiornato. Ogni tono ci ha spinto a muovere le parole, indipendentemente da dove siamo stati e da cosa stiamo facendo. Qualche volta aveva un attacco a snack? Non preoccupatevi! La stanza era ben conservata con una varietà di dolci e bevande per calmare le urla. E, infine, mi consenta di lodare le scelte alimentari che ci sono state offerte al tempo del teatro e al colazione. Sono fatti a casa, burro di manzo, muffin, pipistrelli di avena, salsa di pollo, uova, e altro ancora! Questo era un bel bell'incontro! E, sì, lo faremo di nuovo!

Era comodo e vicino a casa delle mie sorelle, che stavo visitando. La reception è stata molto disponibile e quando la serratura della mia porta è morta e non ho potuto usare la chiave, hanno risolto il problema e mi hanno dato il parcheggio custodito gratuito. Vorrei ricominciare da lì in qualsiasi momento. Grazie per un'ottima esperienza!!

Siamo stati molto soddisfatti del nostro soggiorno nelle suite di Springhill. Il signore di Valet, Akeem(?), è stato molto utile, gentile e professionale. Darrien è stato fantastico, accogliente, gentile e professionale. Ha risposto molte delle mie domande con grandi suggerimenti. Le nostre camere erano speciali, pulite e confortevoli. Ci sono state colazione, specialmente le uova w/cheese.

This was probably one of the most disappointing hotel experiences I’ve ever had in my entire life. We spent close to $2,000 at this hotel with a one week stay, so to say the least, our expectations were high. We paid extra for a “harbor view” and when we walked into our room and opened the shutters, we were surprised to find that there was a chain link fence, a red “keep out/no trespassing” sign and a peekaboo harbor view at best. We immediately went to the front desk to either get a rate reduction or to switch to another room entirely, because we refused to pay extra for a view of a chain link fence. Then we get switched to a room that directly faces the roundabout so we can hear everyone walk by the hotel and everyone drive in with their headlights. (Adding a blackout curtain would be super helpful, since all of the rooms just have wooden shutters). When we were at breakfast, (which by the way any Holiday Inn far surpasses what is offered at this hotel) a woman came up to us and said “excuse me, put your dishes in here” as she pointed to a black dish bin. We looked super confused because we had just started eating. I said what? She then repeated herself curtly and I said okay, we figured as such…Usually when there is a dish bin out, I naturally assume that we have to buss our own table. (She came up to us every morning we were there to remind us to do this). The next day, we realized we were going to need more wash cloths and toilet paper during our stay. (Our room did not come with a spare roll like most hotels). So not thinking this would be a huge ask, I called the front desk and asked for 8 wash cloths and two rolls of toilet paper as we were staying for a week, I knew we would need about that much. The front desk agent was audibly annoyed and asked if I could wait until housekeeping was available and I said of course. Later in the afternoon I noticed I still had not received them so I went to the front desk, where an altercation then ensued. I kindly asked for them a second time and was met with attitude. The front desk lady said that the hotel has limited supplies and could not give me 8 washcloths for our week stay. She handed me 1 roll of toilet paper and 2 wash cloths. She told me that I needed to leave my dirty towels at my door before I could get any more new ones. She said that’s usually “how hotels work”. I told her that I have in fact stayed at copious amounts of hotels both small and large during my travels and never once was asking for more linens or toilet paper an issue, let alone met with such attitude when I was making such a simple request. For how much they charge, maybe they should switch laundry services or order more supplies if they have a hard time handing out a few more washcloths and toilet paper to guests. She was entirely rude and I eventually turned away and removed myself from the conversation because it was clear that I wasn’t going to be met with any kind of courtesy. Then, later that day we came back to the

My check-in was excellent. Chris was so supportive and informative of not only me the guest before me. He gave superior customer service. He gave us information on everything in the area. He was meticulous and welcoming. My room was fresh and my bed and pillow were softer than cotton.

Nonostante gli anni, li porta bene: la struttura è in buone condizioni e in alcune parti ha subito ristrutturazioni. Le camere sono abbastanza spaziose e i letti comodi. Sufficientemente ampio anche il bagno. Purtroppo, come in molti hotel americani, è presente la classica moquette marrone. Un riammodernamento di camera e bagno (le piastrelle sono esteticamente inguardabili) sarebbe auspicabile. Comunque complessivamente la struttura è pulita e ben tenuta. Considerando anche la posizione centrale, poco distante dal water front (meno di 10’ a piedi), direi che è una sistemazione più che decorosa. Ai lati della hall si trovano anche un ristorante (pranzo e cena) e una bakery (colazione), ma entrambi con una offerta piuttosto ristretta e poche possibilità di scelta.

THIS IS LONG BUT A MUST READ Date: April 4th to April 5th Clarion Hotel & Suites BWI Airport North (MD410) Note: We had originally used this hotel for the “Park & Fly” capability (April 5 – April 8) but later reserved a room when the bridge collapse happened in Baltimore Harbor. We checked in around 7:45 pm on Thursday April 4, 2024. I had reserved a King room (see attached confirmation) and we were given room 115 which was on the first floor and near the entry. When my wife went into the room she immediately came back out and asked me what I reserved. I told her I reserved a King room. She looked at me and stated that it was a Double room. I then went to see and sure enough it was a Double bed and not sufficient for us. The desk clerk then gave us the keys to a “King room” on the 5th floor. When we got to the room on the 5th floor the TV didn’t have a signal. She contacted the front desk to have maintenance come to the room to see what the issue was. She was informed that maintenance had gone for the day and would be back tomorrow. She stated were leaving in the morning and then the clerk said she should come down for a key to another room. My wife then went down to the front desk to get the key and was given 2 keys on the 6th floor. I stayed on the 5th floor until I heard from her. She called to say the clerk to let me know which room she chose. She stated the first room smelled of smoke (this is a no smoking hotel) the 2nd room appeared to be Ok. I then took all of our belonging from the 5th floor to the room on the 6th floor. My wife then had to return the unused key to the front desk. Another trip to the front desk. After all that, we settled in and got to sleep between 11:00 to 11:30 pm. At 11:50 pm the fire alarm for the whole building went off. Not sure of what was going on, we looked in the hallway and it appeared everyone else on the floor was as confused as we were. There was not any type of communication from the hotel staff or even calls to the guest rooms as to the protocol. We even went to the front desk area and at no time did anyone inform us as to what to do. The fire company did arrive and search the building finding nothing to our knowledge. The fire alarm eventually went off at 1:30 am, over 1-1/2 hours later. By that time our ears were literally ringing. Again, at no time was there communication from the staff as to what the issue was and no communication that we could return to our rooms. We literally returned on our own. We finally got to sleep the 2nd time between 2:00 – 2:30 am only to be awoken by our own alarms at 4:00 am to prepare for departure to the airport. We were gravely displeased with the safety protocol of this hotel and the lack SOP for emergencies. As far as we know the manager never arrived at the hotel during the situation, there was only one employee present, the overnight desk clerk. When it came time to go to the lobby to check out we found that the elevators were

L'atteggiamento del servizio è sbagliato