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We had an excellent experience here. We had a death in the family and were trying to find a place for all of us to stay and had been having a hard time finding a place for the 8 of us. Kim was amazing at trying to get us rooms altogether and at an affordable rate, doing whatever she could for us to make us comfortable. The rooms were all very clean and my mother, who has been in the housekeeping industry for 37 years, was very impressed. Overall this was a good experience for all that was happening at the time. Thank you from The Barrett's.

Hotel recentemente, alcuni piccoli dettagli da lavorare di nuovo, che l’hotel ha davvero molto bene preso in considerazione. Purtroppo un viaggiatore prima ci ha fatto lavare i suoi vestiti che credevo infestato da letti. Abbiamo quindi avuto il male di avere una nei nostri vestiti. Ma altrimenti l’hotel è davvero perfetto il miglior hotel di Winter Haven spero che i prezzi non cambieranno 😅

The check-in and front desk guy was very nice and smooth. The room wasn't really good but we were ok like that until the night came and we went to sleep. The room started having a bad smell and we couldn't sleep at all because of that. Early morning we went to the bathroom and we saw 2 roaches around the toilet. Then, we also noticed the toilet wasn't attached well to the floor and when we used the toilet was moving to the size, lining creating a gap between the floor and toilet. I went to the front desk to tell the lady, who was there, about the issues and she told me someone would fix it before our return. So, before we left the room, I stopped again to confirm everything was clear and the owner was next to hear listening to me and she confirmed again everything. I told her they would have all day to make these corrections from 9:00 am to 6:00 pm. Guess what! We came back around 6:00 pm and the room was exactly the same as we left it. even the roaches were on the floor killed by us. Not even new towels, or cleaning or nothing was done and the same smell and roaches. So, I went back to the front desk and this time was a guy and who told me he would have to call the owner (the same person who knew about this). So, they sent a man who did not know English (we don't care if they know what to do) with a gallon of roach killer from Home Depot to spray while we were there including my 6-year-old son. I asked him about the toilet issue and he did not know anything about it. Finally, they offered us to move to room #106 and which was a little bit better but still had some smell. It was horrible experience especially for that price.

I am a Hilton Honors Diamond member. I enjoy staying at different properties across Hilton's portfolio. On a recent leisure Amtrak trip I decided to visit Winter Haven, and chose this property as it appeared relatively close to the station and nearby many chain restaurants. The walk between the station and the hotel looked to be a little dangerous, as there are no sidewalks on the road west of US 17. So I called Uber, and a short ride brought me to this hotel. I had checked in online the day before and chose my room, so I went directly there upon arrival using the Digital Key. The room was certainly ample for my needs and provided a good night's sleep. The bathroom was clean and had good counter space. No issues with hot water. The area is a busy commercial district, and as such there was a lot of traffic making it difficult to cross the street when going to my dinner place of choice. Spring Break in Winter Haven? Breakfast in the morning was good and it tided me over until my next meal back on the Amtrak train later on. Since I had enough time and the weather was beautiful, I decided to risk walking carefully back to the station. My concern with the walk along R Street was not my biggest problem. It turned out that there was heavy intersection construction at Cypress Gardens Blvd. & US 17, and all sidewalks and crosswalks were technically closed. With a suitcase it wasn't easy dodging the cones but I made it. Should have sprung for the car service in this direction too. Overall I recommend this property and would stay there again.

La stanza era pulita e il letto confortevole. Il personale del desk era molto amichevole e utile. Gli abbiamo detto che saremmo tornati. Ho avuto anche l'opportunità di usare la piscina all'aperto e soggiorno con mia moglie. La piscina e l'intera zona erano molto pulite e benvenute.

Old but quaint! We visited this “inn” 30 years ago, and it looks exactly the same! Everything is old, from the furniture to the algae laden bricks by the pool. That being said, STAY HERE! It (and Winter Garden) are historic Florida at its best. The staff was friendly, the bed was super comfortable, and the room was clean. The pool was refreshing, and the view of the lake from our second story room was beautiful! At night, the little white lights adorning the palm trees give it a resort-style feel and my early morning poolside lounge made for a relaxing weekend. If you’re looking for the Marriott, drive on down the road, but I suggest you book your room at this little vintage gem!

Il trasporto è conveniente, a cinque minuti dal parco di Lego, e due minuti dal centro commerciale e dal ristorante.In generale, la stanza è un po'sgustosa.L'acqua di lavanderia è buona.Nessun colazione.Il servizio è buono, i ragazzi della reception sono molto carini.In generale, non può essere richiesto troppo alto per l'hotel automobilistico.