Scopri il tuo soggiorno a Allen Park

L'hotel è obsoleto. L'agente della reception potrebbe utilizzare un po 'di formazione sul servizio clienti, molto secco e inavvicinabile. L'hotel è enorme, quindi preparati a camminare molto. La ventola del bagno era rumorosa e la camera aveva solo una macchinetta del caffè seduta sopra un mini frigo. Devo dire che il ristorante è eccellente. La colazione gratuita è buona. Caffè- non tanto.

Questo è un grande posto dove stare se ti piacciono i treni. Basta chiedere una stanza sul retro dell'hotel. Ci sono tracce dalla stazione locale che corre dietro l'hotel e si può osservare che si agganci le sezioni dei treni merci. Se non ti piacciono i treni, non c'è abbastanza rumore da disturbarti, quindi non devi preoccuparti di distrarti. Ci sono molti posti per mangiare nella zona e è vicino al Henry Ford Museum se sei interessato a andare lì. Non è nemmeno lontano dal centro di Detroit, ma è sicuramente un buon posto per restare.

This is a newer hotel, and Brenda the manager is hands on in keeping it well-maintained and well-staffed. She went out of her way to make our stay perfect. No request was too big or too small for Sam at the front desk. Sam is professional and provides the kind of service you would expect at a Four Seasons. The pool was clean and heated, the rooms were modern with comfortable beds, the gym was fully equipped, and the breakfast buffet was fantastic with a pancake machine and choices for everyone. Our group was impressed by what this hotel delivered for a reasonable price.

I’ve been to this motel multiple times as a one or 2 night stay when in the area. The usual man wasn’t working today. But the experience was so rude, embarrassing and just won’t even let us go back. The air isn’t on in the room so expect a hot room until it cools down. You go to check out and wait for your deposit of $30. As I wait, the new older man working tells me I destroyed the towels and linens and shower curtain. So my fiancé furious goes to the room where we were, there was a chocolate spot on one washcloth and a little drool on my daughters pillow case. Those all are white and are most likely bleached every wash by the smell. They showed an old strange mark on the shower curtain way up top that looked like nail polish which we didn’t have. It was a late check in for my fiancé and 18 month old daughter who slept in her pack and play. I’ve never not got a deposit back in my life as I try to make sure things are in order. Even after explaining they wouldn’t refund. And they can see in my file I’ve rented jacuzzi rooms and stayed multiple times prior, never any issues. So they won’t get our business anymore… they have a competition up the road with a pool worth the drive.

La camera era piuttosto piccola e non molto pulita. Soprattutto il bagno.

Room was clean.. the staff was great.. breakfast in the morning was ok.

The purpose of my review is to give a positive shout out to Front Desk Representative Anthony. When I arrived Monday evening, March 27th, there was a very unruly family in the lobby giving Anthony all sorts of trouble, foul language, and being completely out of line. Anthony kept his cool, did not get rattled, and handled my check-in professionally while all of this angst was occurring. Too many times guests file complaints--this review is to provide appreciation for his fine customer service and calmness under duress.

This is not your typical Red Roof Inn, as soon as you walk through the entrance door you can tell that is a much nicer RRI than one might expect. First off the corridors are all indoor, not outdoor as is the case with many of the old RRI hotels. The lobby is very nicely decorated, sadly though the fitness room is not open due to covid. My room was #216 near the top of the stairs and near the elevator. The room was very clean and featured a king bed, hot tub, and fireplace, although its not needed in August. Large TV and a nice sitting area with a sofa and lounge chair. I think this was a junior suite or something. Would most definitely stay here again. Also to note: this is a quiet neighborhood, I felt very safe here.