I had requested my email review to be sent to Khun Tony (Thitipat) Suppattranont, the Founder and MD of Thann to thank him for his handwritten letter that was in our room when we checked in. We also noted that we could let him know if we had any feedback or comments. Unfortunately, he did not leave behind an email address or any contact information in the letter so I could not contact him directly with my suggestions. To-date, noone has acknowledged my email (it was sent twice on 24th & 30th Dec) so I am posting it here: Overall, we had a good stay, however there are several things I would like to mention, and I will list them in point form below: 1. Good communications from Khun Milk prior to check-in: I had several questions about my booking (which I bought via Megatix) and she answered them promptly and suggested that we book our spa appointment on 22 Dec when we check in beforehand. 2. Signs along the roads to Thann Wellness Destination were not visible enough. I missed the turn into the resort because the signs were too small. 3. The check-in process was smooth and our bags were brought to our rooms whilst we went for our massage, our room was also ready at 12.30pm after we finished. 4. The complimentary afternoon tea set was good but it was a pity that a wider variety of drinks were not available. I requested for hot green tea and was told that it was not included in the package and had an extra charge. We also asked if the fruit juices available were fresh juice and were told that they were not. It was a surprise that fresh juice was not available at a wellness resort. 5. We attended the facial workshop after our afternoon tea and were excited to be able to try the various Thann products (we have not used them before). To me, this is a very good marketing tool to introduce Thann products to people new to them. My spouse loved the sunscreen and bought it after the workshop (the 10% discount was well appreciated). Unfortunately, the activity was conducted in Thai (we were given basic instructions on what to do) and we were not fully able to enjoy the full workshop experience. We were able to try some new products provided to us in our suite on the 2nd day (shampoo, conditioner, body butter, etc) and my spouse went back to buy the hair conditioner before we checked out as she loved it too. She also bought a pair of pants which she liked very much. I asked if there was a Thann loyalty program available for us to sign up but was told there wasn't. I was surprised as I googled online later and found out that there is a loyalty program available, perhaps only for customers at your retail stores. May I suggest that perhaps guests at the resort can be automatically signed up as members (if they aren't already) and offered some additional benefits for further stays or purchases. My spouse mentioned that she might try more Thann products in the future and this could be one way of attracting and retaining customers. 6. Breakf
Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Pan Ville Resort. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at bed & breakfast to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Pan Ville Resort. Treat and spoil yourself by taking a trip to solarium.Begin your holiday perfectly by taking a plunge into the swimming pool.
Eccezionale
4.8/5
Prezzo da
34 €
per night
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Hotel nei pressi di Ayutthaya Riverside,Ayutthaya100% dei visitatori sceglie questa zona
DDuanchai2021.07.20
Le condizioni dell'alloggio sono nella media. Sono venuto a lavorare e ho dormito a un prezzo equo, quindi non ho portato molte cose, aria condizionata, TV trasparente, scaldabagno, asciugamani buoni, bagnoschiuma, shampoo, 2 bottiglie d'acqua, premio assicurativo chiave 100 per camera, quando posso riavere il wifi, non so C'è un hot spot in tutto privato, non un ristorante qui, un buon servizio, nessun rumore, parcheggio, vicino al fiume, bella vista. Ma arrivando tardi al lavoro e partendo presto, non c'è tempo per godersi lo splendido scenario.
Hotel nei pressi di Ayutthaya Riverside,Ayutthaya100% dei visitatori sceglie questa zona
Aanneshao2024.03.15
I would strongly advise against considering this establishment, as it fails to meet even the most basic expectations of hospitality. The proprietors appear disinterested and lackluster, displaying little enthusiasm for their role in the hospitality industry. It's evident that their primary motivation is financial gain rather than a genuine desire to provide a positive guest experience. The accommodations themselves are subpar, resembling more rustic wooden sheds than comfortable lodgings. They suffer from significant issues such as poor insulation, resulting in drafty conditions exacerbated by the inadequate and antiquated air-conditioning unit. Consequently, guests endure uncomfortably hot temperatures within the rooms. Furthermore, the lack of soundproofing means that external disturbances, particularly from the nearby river and passing boats, permeate the rooms at all hours, severely impacting the quality of sleep. The bedding provided is notably uncomfortable, with mattresses resembling solid rocks and pillows offering minimal support. Additionally, the unreliable Wi-Fi connectivity further compounds the dissatisfaction experienced by guests. Regrettably, the breakfast offerings are disappointingly inadequate, failing to meet even the most basic standards. Overall, staying at this establishment feels akin to roughing it out in a makeshift campsite rather than enjoying a comfortable and relaxing retreat. For those seeking a clean, tranquil, and comfortable environment with the warm and attentive hospitality typical of Thai culture, I would strongly advise looking elsewhere.
Hotel nei pressi di Ayutthaya Riverside,Ayutthaya100% dei visitatori sceglie questa zona
UUtente ospite2024.09.16
บริการดีมากประทับใจ ทุกการบริการตั้งแต่ walk in เข้าไป จนวันเช็คเอ้าท์ ์เขาเป็นกันเองมากและผมจะกลับมาพักใหม่กับแฟนอีกครั้งนะครับ คุณแฟนชอบมากๆเลยครับกับการบริการและที่พักวิวสวย 10/10 ไม่มีหักเลย
Hotel nei pressi di Ayutthaya Riverside,Ayutthaya100% dei visitatori sceglie questa zona
UUtente ospite2023.08.12
Behind the wall there is a hidden oasis. This is a perfect hotel with amazing architecture and the best outlook. Room 4 and 6 have a great view over the river to the temple. The bar upstairs is very relaxing and great selection of cocktails. The cheesecake is so special. Breakfast or diner on the terrace just watching the river and the world go by is very relaxing. I love the little lounge nook with the pillows, just ideal for reading or surfing or snoozing. Staff service was perfect. I will be back.
Hotel nei pressi di Ayutthaya Riverside,Ayutthaya100% dei visitatori sceglie questa zona
UUtente ospite2024.06.14
The interior of the hotel is beautiful with lots of beautiful decorations. Staff was helpful and we liked the free use of the bicycles. We used them the first afternoon. The next day we booked a tuktuk as it was actually too hot for cycling. Room is very large, as well as the bathroom which has a separate air conditioner. Breakfast was the best of our holiday, very good quality and nice area to sit in. During the day we ate at the small place across the road, on the corner. Very nice place to eat good and cheap food. In the evening we ate at Thanam view which is also nice with river view and live Thai music.
Eccezionale
41 recensione
4.6/5
Prezzo da
83 €
per night
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A ci sono tanti hotel molto richiesti. Che tu stia progettando la tua vacanza o un viaggio di lavoro, Thann Wellness Destination è una struttura popolare.
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La tariffa media degli hotel di , nei giorni feriali è 559 €, nel fine settimana (venerdì-sabato) è 566 €.
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