Scopri il tuo soggiorno a Jardim da Serra

Ottima scelta per il nostro soggiorno a Madera. L'hotel si trova in un giardino botanico naturale - alcuni lo contano come un minus, ma non sono d'accordo. Al nostro arrivo, al 2AM - il costo del bolt era 25USD (31kms). Ottimo servizio, molto pulito, molte attività e personale amichevole. Completamente raccomandato.

Vor 20 Jahren hatten wir bereits einen Aufenthalt in diesem Hotel erlebt, der damals sehr zufriedenstellend und äußerst entspannend war. Die Ausstattung war ebenfalls in gutem Zustand. Leider hat sich seit unserem letzten Besuch vor zwei Jahrzehnten wenig verändert. Die Handtücher, die wir vor 20 Jahren schon einmal genutzt hatten, waren immer noch im Gebrauch und zeigten deutliche Verschleißerscheinungen, sogar Ränder waren aufgelöst. Bei unserer Ankunft wurden wir gleich darauf hingewiesen, die Poolhandtücher öfter zu verwenden, was uns etwas befremdlich vorkam. Trotzdem haben wir nach vier Tagen die Zimmerhandtücher auf den Boden gelegt, in der Hoffnung, dass sie ausgetauscht werden. Leider geschah dies nicht. Ein weiterer Punkt, der uns enttäuschte. Außerdem ist vor den Zimmern eine neue Straße gebaut worden, wodurch wir den Eindruck hatten, als würden die Fahrzeuge direkt durch unser Zimmer fahren. Besonders in den Nächten zwischen 1 und 4 Uhr waren viele Jugendliche mit lauten Motorrädern und Autos ohne Schalldämpfer unterwegs, was zu schlaflosen Nächten führte. Am nächsten Morgen entdeckten wir sogar Kreise, die von den Hinterrädern der Fahrzeuge gezeichnet wurden. Ein wichtiger Tipp bei der Auswahl eines Hotels: Achten Sie immer darauf, dass keine Straße vor dem Hotel verläuft, selbst wenn es einen Meerblick bietet. Der zweite Punkt geht nur aufgrund des ausgesprochen netten Personals an das Hotel. ************ Twenty years ago, we had already experienced a stay at this hotel, which was very satisfying and extremely relaxing at that time. The facilities were also in good condition. Unfortunately, little has changed since our last visit two decades ago. The towels we had used twenty years ago were still in use and showed clear signs of wear and tear, with even the edges being frayed. Upon our arrival, we were immediately advised to use the pool towels more frequently, which struck us as somewhat strange. Nevertheless, after four days, we placed the room towels on the floor in the hope that they would be replaced. Unfortunately, this did not happen, which was another disappointment. Furthermore, a new road has been built in front of the rooms, giving us the impression that vehicles were driving right through our room. Especially during the nights between 1 and 4 am, many young people on loud motorcycles and cars without mufflers were causing sleepless nights. The next morning, we even discovered circles drawn by the rear wheels of the vehicles. An important tip when choosing a hotel: always make sure that there is no road in front of the hotel, even if it offers a sea view. The second point is awarded solely due to the exceptionally friendly staff at the hotel.

Déçu par cet hotel/spa ... Aucune réponse à mes mails avant notre arrivée, aucune indication sur les conditions d'arrivé. Une fois sur place la spa n'est pas très propre. Le sauna/hammam est en option (10€ par personnes, par jour en plus et bien sur le hammam ne fonctionnait pas) on a payé l'option pour l'activer mais les autres clients de l'hotel en ont profité aussi gratuitement du coup... Le lendemain, le jacuzzi ne fonctionnait pas.. nous sommes donc parti. Le repas de la demi-pension est très simple, peu de choix, zéro qualité, services pauvres ... le serveur n'est pas à l'écoute et veut juste aller vite ... Le seul bon point est la vue

Grande posizione nella baia di un piccolo villaggio di pescatori. La vista dalla terrazza del colazione era bella. Il servizio era amichevole e facile da andare. Il parcheggio pubblico è disponibile intorno all'angolo dell'hotel (gratuito dalle 8 alle 8). Le camere sono molto piccole, ma per noi basta. Le camere sono molto tranquille, le finestre alla piccola strada sono molto ben isolate. Durante il nostro soggiorno c'era la costruzione in corso nella baia (maio 2023) che non ci ha disturbati come abbiamo fatto colazione prima che cominciasse.

Siamo stati una settimana in questa struttura e ci siamo trovati benissimo! La struttura è molto bella, in un’ottima posizione sull’oceano e con tanti servizi di ottima qualità. Le camere sono spaziose e pulite, lo staff è cortese e disponibile. Ottimo il buffet, sempre vario e ben rifornito. Quando non siamo riusciti a prenotare in uno dei ristoranti tematici, la direzione si è presa carico del problema e ha trovato posto anche per noi, permettendoci di provare anche l’ottimo ristorante Botanic che offre piatti della cucina di Madeira. L’animazione divertente, per i giovani come nostro figlio, senza essere invasiva. Consigliatissimo a tutti, coppie e famiglie, per un soggiorno senza pensieri a Madeira. We stayed a week in this resort and we had a great time! The property is very beautiful, in an excellent location on the ocean and with many excellent quality services. The rooms are spacious and clean, the staff are kind and helpful. The buffet is excellent, always varied and well stocked. When we were unable to book in one of the thematic restaurants, the management solved the problem and found a place for us too, allowing us to also try the excellent Botanic restaurant which offers Madeiran cuisine. The entertainment team was fun, especially for young people, without being invasive. Highly recommended to everyone, couples and families, for a wonderful stay in Madeira.

It was my first visit to Madeira and this lovely hotel came recommended by my travel agent. I was looking for somewhere comfortable and friendly and the hotel more than delivered on my expectations. It's set up in the hills above Funchal with fabulous views of the bay. I booked half board and found the food excellent. The room was large with views of the garden. But what makes the hotel really special is its wonderful staff. Special thanks to Carina for her exceptional service at breakfast and dinner and Ricardo on reception who helped me book excursions. The hotel also runs a shuttle service into Funchal during the week- although the local buses stop nearby. And there is a lovely pool and sauna, both of which I enjoyed. Would definitely recommend.

Il personale della reception è molto bello e utile, le camere sono pulite ogni giorno, una bella vista dal balcone, non c'è aria condizionata, ma c'è un fan. Le camere, le camere, le letti, il gel di doccia nel bagno e i tovaglioli sono cambiati ogni giorno. Piscina al tetto e saloni solari. La colazione deliziosa, regolarmente riempita, buon succhi e caffè, l'unica cosa è che non ci sono verdure per un sandwich.

This hotel was excellent. There are 1 and 2 star reviews here on TA - I do not recognise the picture in these reviews - all I can say is that the more spelling mistakes I see in a review, the less I value it. (I mean - you expect the hotel to be so perfect in every respect, the least you could do is exercise the same level of care and attention in your review. How can you expect high standards elsewhere when you don't hold yourself to the same level?) From the moment we walked in we felt welcome. The check-in was very simple and efficient. We arrived quite late, and they'd thought to have a tray of cold food sent up to our room for us. Thank you! There is an underground car-park free for guests (useful with a hire car) and whilst we were there it was not too busy at any point. The Wifi is easy to connect to and pretty fast. It did tend to drop out quite a bit when in the main bar area, but otherwise it was problem-free. The pools and areas are excellent - perhaps it would be nice to have one of the outdoor pools slightly heated - they could be cold. The little gym is fine - like most hotel gyms its not exactly a full health-club, but it allows you to keep up most of your workout routine. Restaurants - really good. The buffet for breakfast and evening meal was excellent - very well presented, maintained, and huge choice. That includes for vegetarians, with the slight caveat that it would have been nice to have vegetarian hot main meals for dinner, although with the very wide salad range, no-one is short of choice. The three special restaurants (Madeiran, Italian, and Moroccan) were also great, and although you have to book in advance, there's no limitation on how many times you can go. Vegetarians here generally have to ask, but then there are plenty of options. The staff in all the restaurants were particularly friendly and good at what they do. The room was nice, and comfortable. We had a double room with an extra bed (to make it a family room) - perhaps it was a little small for that given that it is a 5-star, but it was by no means cramped and if you were just a couple in that, then you'd be fine. The room housekeeping was good. A small criticism is that although there was a leaflet saying that soft drinks in the minibar would be replaced (for free) this wasn't done - I don't know if we needed to specifically ask. It wasn't a problem for us (or we would have asked) but it would be nice to have had that happen automatically. Point of criticism - we seemed to spend a little longer waiting for lifts than would be ideal - there seemed to be one lift out of operation although no signage to that effect, and the lifts were a little under-sized - quite cramped when more than three people were in. In many ways the experience of a hotel like this can be affected by the number of people, and while we were here, it didn't seem overly full - perfect for us but may not always be like that. The area is ok - it's a little out of Funchal (about 2 m