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El hotel es una auténtica pasada, es el lugar idóneo para descansar, desconectar y relajarte. Las habitaciones son espaciosas y muy cómodas, con unas vistas preciosas. El desayuno, el spa y el gimnasio está muy bien. Pero lo que más quiero destacar es la amabilidad de su personal, tanto recepción, como hostelería, como piscina y limpieza, un trato exquisito, atención al detalle y todo muy limpio y cuidado. Viajamos con un bebé de 1 año y todo fue más que perfecto. Sin duda, recomendación de 10

I was stunned by this hotel. Set in rural Portugal, near the Spanish border, this spa resort is beautiful. Very modern, clean, well equipped throughout, incredibly welcoming staff and superb food in the restaurant. The hotel is the perfect mix of old and new as it is set on an old vineyard, with modern extensions which complement the original 1700's building. Outside the back side is a huge stone terrace which extends the whole width of the 1700's original building with views of the mountains and spa pool and beautiful gardens. The old part of the hotel is magnificent, but we also enjoyed the comfort of our modern room which had a huge terrace overlooking the valley. Everyone working there was friendly and efficient, and the owner spoke English perfectly. I would really recommend this place to anyone visiting northern Portugal. It made for a great relaxing break for my older parents in there 80’s to relax and enjoy the slower pace from Lisbon and before moving on to Porto on a 12 day vacation. The attention to detail and 'nothing's a problem' attitude from everyone we come into contact with is just exceptional. The breakfast is plentiful and has a great selection. We were very happy with the breakfast which offered a large variety of fruit and breads, cheese, ham, several types of jam, as well as cereal and yogurt. The evening meals are so good that you can't stop eating! The manager/owner, Fernando, is the most gracious host that will attend to your every need, while assuring your quality experience is filled with lasting memories and a strong desire to return again. In the evenings we dined in the hotel restaurant. Fernando was truly a phenomenal host, who made us feel welcome. On one of the evenings, he started us off with local sausages and cheese along with some local port from the local vineyard. He made excellent recommendations for our wines and did not disappoint with his selections. The food was delicious. We ate there every night for 4 nights, and everything kept meeting and exceeding our expectations. The beef is something that the region is known for, and it was delicious. Fernando also took us on a tour of the impressive 17th century wine making that uses filtration and gravity. The preservation of the original wine making is located in the lower area that is used for wedding receptions and large parties. The way it is incorporated into the new modern areas was impressive. I will be visiting Portugal in the future and will be re-visiting Fernando's Hotel Rural Casas Novas. We truly enjoyed our stayed here while we visited local vineyards, Chaves and Peneda-Geres National Park.

Beautiful place with a five star service and extremely detail orientated. It is situated in the lovely Vidago spa village surrounded by nature. If you are looking for a place to disconnect, to pumper yourself with the benefits of the Vidago thermal water and to have some of the finest food, this is the place to stay.

Great place to stay in the thermal NorthEast region of Portugal. Well located, has an amazing staff, always clean with a slight flower aroma in the air. Didn't have the opportunity to try the pools (indoor or outdoor) but had a great relaxing massage. And it's just a 2-minute walk to the thermal spa. I'll be back for sure.

Un paraiso en tierras lusas. Hemos estado allí, después de un año complicado, sentimentalmente hablando, por lo que mi mujer decidió regalarnos un pacote romántico, y de paso regalarme una ilusión nunca satisfecha, hasta ahora de dormir en una cabaña, pero aún fue mejor, porque conseguimos una casa arbol de las que dudrmes viendo las ramas sobre tu cabeza y a tus pies. La experiencia superó todas las expectativas: Las casas maravillosamente cómodas y acogedoras, el entorno forestal idílico, la gastronomía del restaurante fabulosa, la atención de todo el staff de recepción y de los camareros del restaurante superprofesional, amabilisima y encantadora. Muchisimas gracias a todos ellos, y ruego me disculpen por no acordarme de los nombres de todos. ¡Volveremos, sin duda!

The hotel was excellent. The staff were professional and friendly. The room was great and the bed was very comfortable. The pool area is nice and plenty of sun beds. I used the spa and Sonia was a fantastic masseuse. The food in the hotel really tasty - dinner and breakfast. The only reason I didn’t give this a five rating was that the balcony floor in our room is dangerous. The spacing in the decking is too wide and the chair I was on fell though the gap - giving me a nasty bruise. The hotel staff responded very quickly to repair the floor but not interested in my well being

Sono andato a Chaves e ho deciso di rimanere in questo hotel perché un altro non era più disponibile. Le camere sono buone, le aree comuni sono molto buone, la disponibilità e l'amicizia del personale sono impeccabili, e sono abbastanza gentili da offrirmi colazione, che non era inclusa nella prenotazione. Inoltre, il prezzo è giusto, soprattutto considerando la qualità dello spazio e dei servizi. Congratulazioni! Hai vinto un cliente.

As the name implies the hotel is right by the castle and within easy walking distance of the sights and the Roman bridge. Parking is available immediately under the hotel with a lift. Our bedroom 105 was large, comfortable and well equipped. Breakfast was good. All the staff were welcoming and helpful. Very good value at €85 b&b.

Abbiamo soggiornato solo una notte nel quadro di un viaggio lungo N2/Portugal, ma se potessi dare un segno più di eccellente che vorrei. Eravamo così impressionati con questo hotel - una delle migliori sorprese del nostro viaggio. Quel ibis può prendere un vecchio edificio, riportarlo alla vita e trasformarlo in un hotel senza pagare alle persone un carico di soldi per rimanere lì è fantastico. Ben fatto Ibis :=) Non torneremo a Chaves perché faceva parte del nostro viaggio più lungo, ma cerchiamo di trovare il futuro Ibis Style. La nostra stanza non era innocente, ma tutto quello che ci serviva era con un magazzino per vestiti e un letto molto confortevole - entrambi abbiamo dormito bene. Il bagno era buono con una grande passeggiata nel doccia e un sacco di acqua calda.