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This is a great hotel in a small town. I was impressed by the quality of the rooms, friendly service and an excellent breakfast. The location is quite central as well. I can strongly recommend this hotel and would be happy to stay here again.

Upon arrival, you think you are in for a very special treat. The facilities are absolutely beautiful, and in a beautiful setting. The design, aesthetic, furniture, choices, and overall architecture are truly world-class. You are in an expensive nature, reserve with modern facilities, all blended into each other. This natural and aesthetic beauty are an illusion shattered by the extraordinarily poor service and untrained team, especially when it comes to F&B. Countless examples: - people who barely speak English - senior staff who delegate every request to junior staff, while not training them - no consistency across really anything: cutlery in tables, or not; coffee coming warm, scalding or cool; wait staff letting you sit at table for long stretches with no attention - dinner service was appallingly slow, all with a clown car of a staff shuffling back and forth to the kitchen, seeming to know what they are doing, but actually do not. A simple dinner that should’ve taken an hour to an hour and a half took two hours and 45 minutes, including several requests back to the kitchen for mistakes made. The worst was walking back into the lobby after an excursion to see a pile of dirty towels sitting right across from the front desk, and a manager and two team members doing nothing about it. A team member even asked her manager maybe we should move these and the manager made up some excuses about needing to wait for someone else to do it. Clearly, all of this could be solved with a new general manager, who has some experience in luxury hotels, and what the expectations are for service range of France. The sad part is that the property is so beautiful and so well thought through, and the same people who made that decision made a decision to have a team that really has no idea what it’s doing. I hope they fix it tons of potential here if they do.

This hotel is an amazing retreat! Surprisingly you can't hear the noise from the racing track just nearby. The staff is very nice and attentive. The location is great if you want to be in a quiet part of the Algarve (30 minutes from Portimão). The breakfast is great. It has variety and the products are fresh and high quality. The hotel has an amazing outdoor swimming pool, unfortunately the it was too windy and we were not able to enjoy it. The Jacuzzi and the indoor swimming pool are great too! The room is as in the pictures, it is big and the decoration is modern. Overall, we recommend this hotel if you want to enjoy a quiet retreat in the Algarve!

Stavo bene, ma gli appartamenti potevano essere migliori, non c'erano tende nelle finestre della cucina e letti un po' scomodi.

Enigma is miles off the beaten track and really special. Beautifully clean and light and airy. The bedrooms were superb and spacious. Elena and Anna were professional and very friendly and charming and attended promptly to all our needs and requests. The swimming pools and facilities were really exceptional and we welcomed the chance to lie in the sun after a hard day's cycling in quite warm temperatures. They laid on a tasty meal - most of us had Chicken Stroganoff- which was very tasty. Our waiter worked hard and efficiently to ensure we were well looked after in the restaurant. The breakfasts were extensive and well presented and tasty. The place was in such a remote location that there was no noise at night. The next morning we cycled off down a dirt track for several miles before we joined more conventional roads!

Grande posto in un ambiente affascinante, nel mezzo di una foresta di alberi di Cork. Grandi posti per rilassarsi con una bella vista su Algarve. Puoi andare a una SPA, per un giro, ... Il personale è stato piacevole e bello. Grande sala da pranzo dove si può portare il proprio cibo mentre si utilizzano tutti i loro piatti, argini, ... È anche disponibile per acquistare vino, bevande e cibo direttamente sul sito.