Scopri il tuo soggiorno a Zator

Very good hotel, nice moment but the contact with the owner was difficult and not really appropriate... No phone, only text, responding 30min later, giving us bad codes for our room and our infos to others clients...

The accommodation was fine, I really appreciate the transfer from the accommodation directly to Energylandia - 15 minutes before the open and 15 minutes before it closes back. The only thing we were not satisfied with was the wellness. At the time that was only for guests, there were strangers who had a party there. We had to ask the staff twice before they started solving it.

”Special place for you”, those where the exact words when we arrived there, with a 2 months in advance pre-booked parcel (blue zone) and 50% payment. We had arrived quite late and tired and didn't had the chance (and even consider a scam) to check the change of ”parcel” that they've made to us due to ”a competition on the lake and we are fully” (but ”fully” should included us, because WE HAVE PAYED IN ADVANCE AND HAD A RESERVATION). Keep in mind that we have booked and pay 50% (even if on their papers it's says that the parcels shouldn't be pay in advance, they still request to charge in advance), but enough with the words.. here are the photos. It was our first contact with Poland, as you can imagine how we've left the country :) Definitely NOT recommend the staff and services, very unprofessional, rigid and not customer oriented. To prevent any possible fake reply: We didn't had any refunds for the first night when we stayed in that ”jungle”. They just let us pick a parcel within the main camping following day when we get there with big complains forall of this, still finding excuses that there was a competition. Irreal.

Hotel è sorprendente. Buona colazione inclusa con soggiorno, ma non molto varietà da scegliere. Ristorante creato era un po 'strano. Sito web elenca 3 ma c'era solo 1 posizione. Qualunque cosa tu non ottenga un massaggio thailandese! Usano il loro peso corporeo completo e non regolano la quantità di pressione che usano. Ho 5 ft 6 pollici e 125 sterline (58 kg) il massaggiatore pesava più di me. Dopo meno di 2 minuti ho dovuto fermare il massaggio perché era così doloroso. Le ho chiesto di usare meno pressione e lei ha appena continuato a dire “il massaggio tradizionale thailandese è una pressione profonda” ho finito per pagare più soldi per un altro massaggio invece di ridurre la pressione che aveva usato. Vedere foto postate del ritorno di mio marito dopo il suo massaggio e il mio braccio.

Trato exquisito, te invitan a una copa de vino al entrar, los trabajadores te tratan de lujo e incluso intentan hablar en español, habitación espectacular, la comida exquisita y barata y el desayuno bufet, impresionante, vistas a un río, sitio muy recomendable

From the outside this hotel looks lovely and there are some great touches to it. However once inside it's a different matter. They have obviously tried to keep a lot of the original brickwork & machinery of the place but all the light fittings have wires exposed which spoils the look a little in the bar and restaurant area. The staff all appear very aloof, not at all friendly and they are not attentive to guests needs. We were made to feel like we were an inconvenience. This hotel doesn't give the impression they want to look after their guests. There are no helpful welcome packs with information in your rooms. There is some info on the TV screen but unless you are Polish you can't understand it so have to use Google translate but even then the info is very sparse and not very helpful. The rooms are not too bad. We stayed in a family room. It was small. The beds were awful. It was like sleeping on trampolines and the mattresses wouldn't stay on the bed frame. The bed linen was stained. Coffee/tea wasn't refilled and the air conditioning was useless! It was extremely hot weather and our room was so hot. We had booked for breakfast each morning. It varied each day but you could always guarantee dry bread, dry pastries/cake and staff were very slow refilling when food and cutlery items were low. It was nice to relax in the whirlpool and have a swim in the pool but the area is very small and the floors get very slippy. We were told dressing gowns & slippers would be available to us ... they weren't. All in all our stay was sadly disappointing.