Scopri il tuo soggiorno a Mahatao

Appena sufficiente, personale poco preparato anche se volenteroso, nel piccolo ristorante c’è poca scelta e non cambiano il menù , meglio andare in qualche altro ristorante vicino; breakfast adatto solo ai filippini. I Tours consigliati si accettano solo perché non si sa cosa altro fare, sono costosi e durano solo 4 ore circa , lunch incluso ; sono comunque interessanti per la natura e i panorami

This is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice. However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change. Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch. All in all it was a nice stay but with very little effort and training it could have been much better.

Il personale è molto accogliente. 💯 La cena è fantastica 👌Nessun segnale mobile. 😔 There’s available wifi but slow internet connection. 😒 Quando si tratta di pulizia, questo richiede un miglioramento 😶 La vista dalla mia stanza è respirosa! 💯

I really liked it there. It has welcoming staff and good food, free wifi, with beautiful scenery. They have pool too (not advised to go at night because there is noisy crickets) and a little golf area. It is nearest lodging house to the airport. Again, the staff is very very nice and treats you like family. When you go to the lobby and a staff sees you, they’ll great you with a warm “good morning” to lighten up your day. It is a really nice place too. Each room (maybe? haven’t checked all but saw some) is a different layout which makes it special to your stay. I hope to go there again too. It’s really nice! 💗 SIDE NOTES: • as it Batanes, remember the wifi isn’t very fast. but, some areas have high signal but only for SMART users. (sorry GLOBE users!) • when you want to play the golf, the golf clubs (golf sticks or whatever you like to call it) is behind the mirror in the lobby.